Change your eStatement password easily via Standard Chartered Online Banking

STEP 1

Select “eStatement/eAdvice” located above your account summary.

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STEP 2

Click on “Settings”

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STEP 3

Click on “Change”, enter the new password and confirm to effect the change

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Subscribe to eStatement via Standard Chartered Online Banking

STEP 1

Select “eStatement/eAdvice” located above your account summary.

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STEP 2

Select “Subscriptions”

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STEP 3

Select “Change Subscription” and choose your preferred eStatement delivery mode

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View or Download your eStatements on-the-go via your SC Mobile App

STEP 1

Go to eStatements on the Menu

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STEP 2

Choose Current Statements or Past Statements – you can retrieve your electronic statements for the past 18 months.

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STEP 3

Select any of the available statements to view or download

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    View your eStatements and eAdvices on the Go

    View up to 18 months of your eStatements and up to 6 months of your eAdvices from the date of subscription.
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    Real-time email alert

    Be notified email alerts real time when your eStatements are ready.
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    Easy and faster access to your eStatements

    Access your eStatements via Online Banking or have them sent to a designated email address.
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    Service is Free

    Enrolment and usage of this service is free of charge.

FAQs

  • eStatements is an electronic version of your account statement delivered directly to your email address. You may also view it on your Online Banking.

  • eAdvices is an electronic version of a paper notice, which will be emailed to your latest registered email address with the bank, or otherwise accessible via Online Banking. eAdvices is a new bundled service with eStatements. Clients on eStatements will be automatically enrolled for eAdvices.

  • There is no fee for using the eStatements/eAdvices service.

  • You will be able to retrieve your eStatements and eAdvices, anytime, anywhere, as long as you have access to an email or on your Online Banking.

  • eStatements are updated on monthly basis. If you wish to view more recent records of transactions, you can view them in the ‘Transactional History’ of that particular account.

  • You can request to receive eStatements through your email when updating your subscription preference. When your eStatement/ eAdvice is ready, an email notification together with your password-protected eStatement/ eAdvice will be sent to your last updated email address with us.

    Update your email address

    If you have recently changed your email address and/or mobile number, you may update your particulars via Online Banking or SC Mobile app via Help and Services.

  • If you wish to continue to receive paper statements

    Please note that with effect from 1 January 2021, a $2 Paper Statement Fee* will apply if you opt to receive paper statements. To opt for paper statements, you can modify the statement delivery mode for your eStatements and eAdvices via Online Banking or Mobile Banking anytime.

    *This fee is not applicable to Priority Banking clients as well as clients below 18 years old or above 65 years old.