STANDARD CHARTERED BANK UGANDA PROFILE

Standard Chartered Bank Uganda Limited is an international Bank with a rich history spanning over 109 years of existence in the Ugandan market, having opened its doors on 12th August 1912, making it the longest established Commercial Bank in the country.

We currently have a total of 3 branches located at City, Lugogo and Speke Road, 34 ATM machines located at 27 ATM  sites, 9 Cash Deposit Machines, 2 digital banking outlets located at Shell Ntinda and Shell Kaazi and most recently launched Agent Banking with over 7,000 locations countrywide off the Agent Banking Shared Platform. This is all complemented by over 352 staff.

Our purpose as Standard Chartered Bank Uganda is “Driving commerce and prosperity through our unique diversity”.

Our brand promise, ‘Here for good’, captures the essence of who we are. It is about standing by our clients and demonstrating our involvement in local communities across Asia, Africa, the Middle East and around the world, and captures the changing sentiments of the future.

We have 2 business segments that offer core services and products;

Consumer, Private and Business Banking

Our aspiration is to be the main digital Bank for our clients. We focus on integrating our clients’ needs in everything we do by raising the bar on client experience, providing convenient and reliable channels as well as cutting edge products and solutions for our Personal Banking, Priority and International Banking, Employee Banking and Business Banking clients.

Commercial Banking Corporate, Commercial and Institutional Banking

We offer our clients unique and differentiated Commercial Banking product offerings that include working capital lines and trade solutions, cash management solutions plus a range of foreign exchange (FX) products. We service the banking needs of our Medium Enterprises and Local Corporate clients by focusing on the key growth sectors in the economy.

 We also service our corporate clients with a wide range of differentiated product and services such as trade, cash, lending, FX business and renminbi services among others. We give investment support to key sectors in the economy like oil and gas, infrastructure and energy. We are a reliable partner for Government to provide beneficial solutions and establish ourselves as the main financing partner in the public sector.

Achievements / milestones

  • We were recognised as the first bank in Uganda having started operations in 1912 and acted as the regulator.
  • We were the first bank in Uganda to introduce the ATM system, VISA connectivity via our ATM network and to introduce the VISA Electron debit card.
  • We were the first bank to be licensed to trade government securities as a primary dealer in Africa.
  • We were the first bank to introduce service guarantee on turnaround time for our personal instalment loan products.
  • We were the first bank to introduce 7 Days Banking at our Garden City branch. This has provided convenience and flexibility to our customers.
  • Standard Chartered Bank Uganda was the first bank to offer interest and foreign exchange derivative products in Uganda in 2002. We are also very active and the market leader in the secondary securities market.
  • We were the first Bank to open the first fully digital online banking solution which gives clients access to over 70 self-service requests. It is accessed by downloading the Standard Chartered Mobile App via the Google play store or Apple store and in under 15 minutes a client opens an online Standard Chartered Digital Life Account.

Socio – economic impact

According to an independent study on the social and economic impact of our operations in Uganda, Standard Chartered has added value to the economy, supported trade and employment as indicated below;

  • Supported $896 million in value-added impact in Uganda (3.5% of GDP)
  • Supported 491,000 Ugandan jobs (nearly 3.5% of all employed Ugandans)

Address

Plot 5 Speke Road

Standard Chartered House

P.O. Box 7111, Kampala

Email: Ug.Service@sc.com

Website: www.sc.com/ug

Tel: +256 313294100

Quick Links

Awards For Excellence

2022

Best Performing Primary Dealer Market Maker in Uganda

The Central Bank of Uganda

2022

Best Retail Bank for Digital CX Uganda

Digital Banker

2022

Digital Banking Excellence Award

Digital Impact Awards Africa

2022

Financial Services Digital Excellence Award

Digital Impact Awards Africa

2021

Best Consumer Digital Bank in Uganda 2021

Global Finance (World’s Best Consumer Digital Banks in Africa 2021 for the sixth consecutive year)

2021

Best Digital Banking Excellence (Silver)

Standard Chartered Bank Uganda – Digital Impact Awards Africa 2021

2021

Best Financial Brand in Uganda 2021

Global Brands Magazine

2021

Best Financial Services Digital Excellence (Gold)

Standard Chartered Bank Uganda – Digital Impact Awards Africa – 2021

2021

Digital Brand of the Year – Standard Chartered Bank Uganda

Digital Impact Awards Africa – 2021

2020

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Africa Best Mobile App (Fintech and Telecom)

Digital Impact Awards Africa

2019

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Best Digital Banking (Online, Mobile, Social Banking) in Uganda

Digital Impact Awards Africa

2018

Best Online Banking

Digital Impact Awards Africa

2018

Commended Innovation Advancing Digital Customer Experience

Digital Impact Awards Africa

2018

Cybersecurity Excellence for Digital Channels

Digital Impact Awards Africa

2017

Best Cybersecurity Practice

Digital Impact Awards Africa

2017

Best Online Banking

Digital Impact Awards Africa

2016

Best Consumer Digital Bank

Global Finance Magazine

2016

Best Corporate Bank in Uganda and East Africa

The Banker Africa

2016

Best Cybersecurity Practice by Corporate

Digital Impact Awards Africa

2016

Best Digital Bank for Africa

Digital Impact Awards Africa

2016

Best Online Banking

Digital Impact Awards Africa

2016

Recognition for Business Champion for young children

Private Sector Development Award

2015

Best Consumer Digital Bank

Global Finance Magazine

2015

Best Corporate Website

Digital Impact Awards Africa

2015

Best Cybersecurity Practice

Digital Impact Awards Africa

2015

Best Online Banking service

Digital Impact Awards Africa

2014

Best Cybersecurity Practice

Digital Impact Awards Africa

2014

Best in Corporate Social Responsibility

Tumaini Awards

2014

CSR in Health Initiative of the year

Public Health Awards

2014

Recognition for outstanding partnership

To ending HIV and AIDS through membership subscription and local resource contribution by The AIDS Support Organisation (TASO)

2013

Public Opinions Uganda Responsible Investment Best Bank

2013

Best Bank in Quality Standards

Uganda National Bureau of Standards

2013

Best in Corporate Social Responsibility

Health (Seeing is Believing – the fight against preventable blindness) by The Uganda Chapter on Corporate Social Responsibility

2013

EMEA Finance Best Bank in Uganda

2013

Employers Best Employer Silver Award in the Overall Category

Federation of Uganda

2013

Tumaini (Children Support) Best Corporate Award

2012

Bank of the Year in Uganda

Financial Times – The Banker – Bank of the Year

2012

EMEA Finance Best Bank in Uganda

2011

EMEA Finance Best Bank in Uganda

2010

EMEA Finance Best Bank in Uganda

2010

Euromoney Best Bank in Uganda

2009

EMEA Finance Best Bank in Uganda

2009

Euromoney Best Bank in Uganda

Disclaimer

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