STANDARD CHARTERED BANK UGANDA PROFILE

Standard Chartered Bank Uganda Limited is an international Bank with a rich history spanning over 109 years of existence in the Ugandan market, having opened its doors on 12th August 1912, making it the longest established Commercial Bank in the country.

We currently have a total of 3 branches located at City, Lugogo and Speke Road, 34 ATM machines located at 27 ATM  sites, 9 Cash Deposit Machines, 2 digital banking outlets located at Shell Ntinda and Shell Kaazi and most recently launched Agent Banking with over 7,000 locations countrywide off the Agent Banking Shared Platform. This is all complemented by over 352 staff.

Our purpose as Standard Chartered Bank Uganda is “Driving commerce and prosperity through our unique diversity”.

Our brand promise, ‘Here for good’, captures the essence of who we are. It is about standing by our clients and demonstrating our involvement in local communities across Asia, Africa, the Middle East and around the world, and captures the changing sentiments of the future.

We have 2 business segments that offer core services and products;

Consumer, Private and Business Banking

Our aspiration is to be the main digital Bank for our clients. We focus on integrating our clients’ needs in everything we do by raising the bar on client experience, providing convenient and reliable channels as well as cutting edge products and solutions for our Personal Banking, Priority and International Banking, Employee Banking and Business Banking clients.

Commercial Banking Corporate, Commercial and Institutional Banking

We offer our clients unique and differentiated Commercial Banking product offerings that include working capital lines and trade solutions, cash management solutions plus a range of foreign exchange (FX) products. We service the banking needs of our Medium Enterprises and Local Corporate clients by focusing on the key growth sectors in the economy.

 We also service our corporate clients with a wide range of differentiated product and services such as trade, cash, lending, FX business and renminbi services among others. We give investment support to key sectors in the economy like oil and gas, infrastructure and energy. We are a reliable partner for Government to provide beneficial solutions and establish ourselves as the main financing partner in the public sector.

List of Branches and ATMs

No. Branch/ATM Location
1 Speke Road Branch/Head Office Plot 5 Speke Road
2 City Branch Plot No. 9, William Street
3 Total Kitooro Plot 1D, 2 and 24 Kitoro, Entebbe Road
4 Lugogo Branch Plots 3A2 and 3A3, Sports Lane
5 Bombo Road ATM Plot 46 and 48, Bombo Road
6 Shell Bugolobi Petrol Station ATM Plot 47A Spring Road, Bugolobi
7 ATM Capital Shopper’s Nakawa Plot 1-3, Sebei Lane, Nakawa
8 Shell Rubaga Plot 250 Rubaga Road
9 Total Entebbe ATM Plot 51-53 Berkeley Road, Industrial Area
10 Total Kireka ATM Plot 18 Kireka
11 Shell Muyenga Plot 7469, Kisugu, Mbogo Road
12 Oasis Mall ATM Plot No. S 88-94, Yusuf Lule Road
13 Quality Namugongo ATM Plot 2495, 2447, Naalya-Kyaliwajjala Road
14 Ntinda SBU Plot 104, Old Kira Road, Bukoto
15 Shell Bunga ATM Plot 250, Gaba Road, Bunga
16 Shell Kira ATM Plot M195 and 164 Kira Road, Kampala
17 Shell Lugogo Bypass ATM Plot 17, Hesketh Bell Road
18 Mogas Naalya ATM Naalya Road
19 Shell Kaazi ATM Plot 1070 and 1072, Najjanankumbi, Entebbe Road
20 Total Kawempe Kyadondo Block 208, Plot 3499
21 Total Najjera ATM Block 219, Plot 884
22 Total Acacia ATM Plot 17/19 Kiira Road
23 Shell Makindye Plot 654 Kibuye
24 Shell Kasangati Plot 713, Kasangati
25 Shell Kitende Plot 9923, Kitende Kampala
26 Total Nansana Block 203, Plot 3125 Nansana
27 Shell Kitintale Plot 155, Portbell road

SCB Agent Locations

SCB AGENT OWNED OUTLETS
LOCATION
Shell Port bell Kitintale-Mbuya Junction
Shell Namugongo Kireka- Kyaliwajala road
Shell Najjanankumbi Opposite Kenjoy supermarket Najjanankumbi
Shell Rubaga road Next to Kabaka’s round about
Shell Wandegeya Opposite Makerere Eastern Gate
Shell Kasanga Next to didi’s world
Shell Kabowa Next to Ndeeba market
Shell Kampala road Next to KCB head office
Shell Muyenga Kibuli -Kabalagala road
Shell Makindye Opposite Makindye military barracks
Bendito Financial Services Forest Mall opposite KCB
Twanza Tours& Travel Span House, Portal Avenue opposite Café Mocca
Banyo Super Market Kyaliwajjala ,Namugongo Road next to Super Deal Hardware
Lavish 2017 limited Lugogo By pass near Oryx patrol station directly opposite Vivo petrol station
Mobtech Kampala Rd  Jinja opposite Kobil petrol station
Mobtech Main street Jinja near Finance trust
Mount Moriah Holding Clive road Jinja opposite Jlaj supermarket
Trnitel Capital shoppers building Ntinda opp.  Main entrance to Capital shoppers
Trnitel Naguru near Kampala Parents

Achievements / milestones

  • We were recognised as the first bank in Uganda having started operations in 1912 and acted as the regulator.
  • We were the first bank in Uganda to introduce the ATM system, VISA connectivity via our ATM network and to introduce the VISA Electron debit card.
  • We were the first bank to be licensed to trade government securities as a primary dealer in Africa.
  • We were the first bank to introduce service guarantee on turnaround time for our personal instalment loan products.
  • We were the first bank to introduce 7 Days Banking at our Garden City branch. This has provided convenience and flexibility to our customers.
  • Standard Chartered Bank Uganda was the first bank to offer interest and foreign exchange derivative products in Uganda in 2002. We are also very active and the market leader in the secondary securities market.
  • We were the first Bank to open the first fully digital online banking solution which gives clients access to over 70 self-service requests. It is accessed by downloading the Standard Chartered Mobile App via the Google play store or Apple store and in under 15 minutes a client opens an online Standard Chartered Digital Life Account.

Socio – economic impact

According to an independent study on the social and economic impact of our operations in Uganda, Standard Chartered has added value to the economy, supported trade and employment as indicated below;

  • Supported $896 million in value-added impact in Uganda (3.5% of GDP)
  • Supported 491,000 Ugandan jobs (nearly 3.5% of all employed Ugandans)

Awards

  • Bank of the Year Award 2020 – The Banker
  • Best consumer Digital Bank Award in Uganda 2020 – By Global Finance
  • Digital Brand of the Year 2020 – Digital Impact Awards Africa (DIAA)
  • The Digital Banking Excellence Award – Digital Impact Awards Africa (DIAA)
  • Best Online Banking 2018 – DIAA
  • Cybersecurity Excellence for Digital Channels 2018 – DIAA
  • Commended Innovation Advancing Digital Customer Experience 2018 – DIAA
  • Best Digital Bank for Africa, 2016 Digital Impact Awards Africa
  • Best Cybersecurity Practice by Corporate, 2016 Digital Impact Awards Africa
  • Best Online Banking, 2016 Digital Impact Awards Africa
  • Best Corporate Website, 2015 Digital Impact Awards Africa
  • Best Cybersecurity Practise, 2015 Digital Impact Awards Africa
  • Best Online Banking service, 2015 Digital Impact Awards Africa
  • Best Consumer Digital Bank 2015 – Global Finance Magazine
  • Recognition for outstanding partnership to ending HIV and AIDS through membership subscription and local resource contribution by The AIDS Support Organisation (TASO) in September 2014
  • Best Cybersecurity Practice 2014 – Digital Impact Awards Africa
  • Best in Corporate Social Responsibility 2014 – Tumaini Awards
  • CSR in Health Initiative of the year 2014 – Public Health Awards
  • Bank of the Year” 2012 in Uganda – Financial Times – The Banker – Bank of the Year
  • Euromoney Best Bank in Uganda 2009 & 2010
  • EMEA Finance Best Bank in Uganda 2009, 2010, 2011, 2012 and 2013
  • Federation of Uganda Employers Best Employer Silver Award in the Overall Category 2013
  • Best Bank in Quality Standards by the Uganda National Bureau of Standards 2013
  • Best in Corporate Social Responsibility 2013 – Health (Seeing is Believing – the fight against preventable blindness) by The Uganda Chapter on Corporate Social Responsibility
  • Tumaini (Children Support) Best Corporate Award 2013
  • Public Opinions Uganda Responsible Investment Best Bank 2013
  • Consumer Insights; Best Bank in customer service 2009

Address

Plot 5 Speke Road

Standard Chartered House

P.O. Box 7111, Kampala

Email: Ug.Service@sc.com

Website: www.sc.com/ug

Tel: +256 313294100

Quick Links

Awards For Excellence

2020

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Africa Best Mobile App (Fintech and Telecom)

Digital Impact Awards Africa

2019

Best Consumer Digital Bank’ in Uganda

Global Finance

2019

Best Digital Banking (Online, Mobile, Social Banking) in Uganda

Digital Impact Awards Africa

2018

Best Online Banking

Digital Impact Awards Africa

2018

Commended Innovation Advancing Digital Customer Experience

Digital Impact Awards Africa

2018

Cybersecurity Excellence for Digital Channels

Digital Impact Awards Africa

2017

Best Cybersecurity Practice

Digital Impact Awards Africa

2017

Best Online Banking

Digital Impact Awards Africa

2016

Best Consumer Digital Bank

Global Finance Magazine

2016

Best Corporate Bank in Uganda and East Africa

The Banker Africa

2016

Best Cybersecurity Practice by Corporate

Digital Impact Awards Africa

2016

Best Digital Bank for Africa

Digital Impact Awards Africa

2016

Best Online Banking

Digital Impact Awards Africa

2016

Recognition for Business Champion for young children

Private Sector Development Award

2015

Best Consumer Digital Bank

Global Finance Magazine

2015

Best Corporate Website

Digital Impact Awards Africa

2015

Best Cybersecurity Practice

Digital Impact Awards Africa

2015

Best Online Banking service

Digital Impact Awards Africa

2014

Best Cybersecurity Practice

Digital Impact Awards Africa

2014

Best in Corporate Social Responsibility

Tumaini Awards

2014

CSR in Health Initiative of the year

Public Health Awards

2014

Recognition for outstanding partnership

To ending HIV and AIDS through membership subscription and local resource contribution by The AIDS Support Organisation (TASO)

2013

Public Opinions Uganda Responsible Investment Best Bank

2013

Best Bank in Quality Standards

Uganda National Bureau of Standards

2013

Best in Corporate Social Responsibility

Health (Seeing is Believing – the fight against preventable blindness) by The Uganda Chapter on Corporate Social Responsibility

2013

EMEA Finance Best Bank in Uganda

2013

Employers Best Employer Silver Award in the Overall Category

Federation of Uganda

2013

Tumaini (Children Support) Best Corporate Award

2012

Bank of the Year in Uganda

Financial Times – The Banker – Bank of the Year

2012

EMEA Finance Best Bank in Uganda

2011

EMEA Finance Best Bank in Uganda

2010

EMEA Finance Best Bank in Uganda

2010

Euromoney Best Bank in Uganda

2009

EMEA Finance Best Bank in Uganda

2009

Euromoney Best Bank in Uganda

Disclaimer

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