Customer Terms

Customer Terms Learn More

3D Secure One Time Password Terms

3D Secure One Time Password Terms Learn More

Digital Banking Service Terms

Digital Banking Terms Learn More
Mobile Banking Terms Learn More

Mortgage Facility Terms

Mortgage Facility Terms Learn More

Personal Loans Terms

Personal Loans Terms Learn More
Consolidation Loan Learn More
Education Loan Learn More
Personal Term Loan Learn More
Home Improvement Loan Learn More
Personal Overdraft Learn More

Credit Card Terms

Credit Card Terms Learn More

Current / Cheque / Savings Account and Fixed Deposit Terms

Current / Cheque / Savings Account and Fixed Deposit Terms Learn More
Safe Deposit Locker Service Learn More
JustOne Savings Account Learn More
JustOne Current Account Learn More
Fixed Deposit Learn More
Flexi Fixed Deposit Learn More

Investment Product Terms

Investment product terms Learn More
Know Your Investment Risks for Premium Currency Investment Learn More
Know Your Investment Risks for Gold Premium Currency Investment Learn More

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.