Push notification – More secured, more timely and more compact
Get notified via a secured channel
You can be assured all messages received via Push Notification are from our secured source
Keep updated of your transactions
You can stay up-to-date of your banking activity via different types of instant alerts as below
Messages at a glance
With Notification Center, you can centralize the messages at one single place
Types of notification
TRANSACTION RELATED | |
|---|---|
| Inward transfer via FPS | QR Cash withdrawal instruction expired |
| CREDIT CARD RELATED1 | |
|---|---|
| Card-Not-Present (CNP) Transaction2 | Card application approval |
| Report lost card | Overseas card limit set up |
| Credit card overlimit | Credit card replacement |
| BANKING, INVESTMENT AND PROMOTIONS RELATED | |
|---|---|
| Bank notice update | Investment market view |
| Foreign exchange price alert | Promotions |
| OTHERS | |
|---|---|
| Bill Payment Alert | Cash Withdrawal Alert |
| Fund Transfer Alert | Purchase Alert |
| Online Time Deposit Maturity Alert | Cheque Returned Alert |
| Credit card Payment Due Date Alert | Touch ID / Face ID Activation & Deactivation Alert |
| Push Notification Activation Alert | ATM Card Application Alert |
To receive other alerts via push notification, simply turn on SMS/Email Alerts.
Click here to learn how to turn on SMS/Email Alerts.
Remarks
1 The credit card related notifications (except Payment due date notification) will be available from February 2022 onwards.
2 A Card-Not-Present (CNP) transaction refers to transactions that are completed without physical presentation of credit card, including but not limited to Online transactions, mail / telephone orders.
If you would like to continue receiving SMS for the above service notifications, you may do so by turning off the Push Notification via SC Mobile App and all the Transaction Related Notification or Other Notifications via Push Notification will be suspended.
More notifications will be made available in Push Notification. Stay tuned!
How to activate Push Notification?
- New to SC Mobile App User
- Existing SC Mobile App User
Activate Push Notification in one go during SC Mobile Key registration
Activate Push Notification in one go during SC Mobile Key registration
Manage Push Notification with a few clicks in Settings
Manage Push Notification with a few clicks in Settings
Manage Marketing Offers & Product Updates with a few clicks in Settings
Manage Marketing Offers & Product Updates with a few clicks in Settings
Important Notes
- When the client activates the Push Notification, the client will receive notices and communications (including but not limited to marketing communications if provided that the client has consented to the Bank to use the data for direct marketing through mobile messages channel) via Notification Hub service, although the bank may send notices and communications to the client in connection with the bank’s banking agreement using other communication channels, including fax, email or SMS.
- After the client completes the registration process of our mobile banking services, in order for the client to use the Notification Hub service, the client must ensure that Push Notification continues to be enabled on the mobile device for the mobile app and the client has internet or mobile data connectivity.
- Push notification is not applied if the transaction is conducted at branch counter.
- For Bank notice update and Promotions, only designated messages will be sent via Push Notification.
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FAQs
Standard Chartered Notification Hub is an enhancement to your SC Mobile App to enable you to receive push notifications for banking advices. Included as well will be a Notification Centre that will centrally store all your push notifications from Standard Chartered.
You can enable the Standard Chartered Notification Hub from “Settings” at the sidebar on SC Mobile App.
Standard Chartered Notification Hub is an opt‑in service. If you have not registered for it, you will continue to receive your registered banking alerts over Online Banking via SMS.
Login SC Mobile App with your Online Banking Username and Password then you can disable the Standard Chartered Notification Hub from “Settings” at Pre‑login or Post‑login side bar.
The banking alerts that you could subscribe through “SMS Alerts” at Online Banking will send to you via Notification Hub once you have enabled Push Notification at your SC Mobile App. Service alerts such as Bill Payment, Cash Withdrawal, Fund Transfer, account Purchase, Cheque return of banking account(s) and Credit Card payment due date reminder.
You will continue to receive your registered banking alerts over Online Banking via SMS.