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Your mobile phone is now your token with Standard Chartered Mobile Key

Id ways to bank scmobile key main banner

Your mobile phone is now your token with Standard Chartered Mobile Key

Use your mobile phone as your token? Of course you can.

Standard Chartered Mobile Key is a virtual security token which securely authenticates your login and transactions without the need for One-Time Passwords via SMS.

Enhanced Security

Standard Chartered Mobile Key provides you with added security against online fraud and threats.

    • Standard Chartered Mobile Key is integrated with your mobile banking app on your registered device. From 28th October 2018, you will need the Standard Chartered Mobile Key in order to perform sensitive online or mobile banking activities which require transaction signing such as:

       

      Transferring funds or making payments above a pre-defined threshold, currently the value is set at RM10k for 3rd party SCB/Interbank fund transfer and RM5k for bill payment.

       

      Log In from a different device (Launched on 4th August 2019)

       

      Adding a new payee/ biller (Launched on 4th August 2019)

       

      Making 1st transfer/payment to a newly added payee/biller (Launched on 4th August 2019)

       

      Increase your daily transfer limits (Launched on 4th August 2019)

       

      Updating personal details, such as mailing address, contact number and email address. (Launched on 4th August 2019)

    • Please complete the SC Mobile Key registration to keep using your Standard Chartered Mobile application upon logging in.

       

      Please note that SC Mobile Key provides a more secure authentication method.

       

      Log in from a different device

      Bind SC Mobile key to your frequently used mobile phone. You will need to authenticate to access to your Online and Mobile Banking from other devices.

Fast and Convenient

A virtual security token embedded in your mobile banking app

    • With the new Standard Chartered Mobile Key, your One-Time Password (OTP) SMS will be replaced.

       

      It securely authenticates your login and transactions on the Standard Chartered Mobile app, without the need for  One-Time Passwords (OTP) via SMS.

       

      If you use Online Banking on your desktop, you will only need your Standard Chartered Mobile app to authenticate your login from your registered mobile device.

    • Simply download the latest Standard Chartered Mobile app. Log in with your username and password and you will be prompted to register for the Standard Chartered Mobile Key.

       

       

Keep in control

SC Mobile Key allows you to authenticate all login attempts instantly.

    • By binding SC Mobile Key to your frequently used mobile phone, you will be notified immediately for any login access to your Online and Mobile Banking from other devices and required for login authentication, which give you full control on your account logins.

Readily Available

Standard Chartered Mobile Key is able to generate offline PIN even when you do not have data or mobile network connectivity.

    • If you need to perform desktop transactions, Standard Chartered Mobile Key can work even when you do not have data or mobile network connectivity. You can still generate your OTP and do transaction signing in offline mode when you are performing online banking transactions on your computer.

Log in from a different device

Step 1

You will receive Push Notification on your registered mobile device for any login attempts on non-registered device.

Step 2

Click on the Push Notification and authenticate the login attempt by clicking “APPROVE”.

Step 3

If you click “APPROVE”, the non-registered device will be logged into Online or Mobile Banking.

Perform sensitive transactions

Step 1

You will receive Push Notification from your registered mobile device when you perform sensitive transactions via Online or Mobile Banking.

Step 2

Click on the Push Notification and authenticate the transaction by clicking “APPROVE”.

Step 3

Key in your 6-digit PIN to complete the transaction.


Register your Standard Chartered Mobile Key

STEP 1

Log in to your Standard Chartered Mobile app and you will be prompted to register.

Step 1

STEP 2

An SMS with OTP will be sent to you.

Step 2

STEP 3

Key in your new 6 digit Standard Chartered Mobile Key Pin.

Step 3

STEP 4

Re-enter your 6-digit Standard Chartered Mobile Key Pin.

Step 4

STEP 5

You can now use your 6-digit Pin with your mobile device to approve all future transactions.

Step 5

Troubleshooting Guide

"If you’re getting this error message, here is what you need to do."

Step 1

Ensure your iOS or Android OS is updated to the latest available version for your phone. (Minimum version is iOS 9.3 and Android 5.0).



Step 2

Remove/Delete your current SC Mobile App. Re-install the latest version of SC Mobile from your favourite app store. Login to SC Mobile App.



Step 3

You will be required to re-register for SC Mobile Key. To register for SC Mobile Key, please follow the step-by-step guide above, “Register your Standard Chartered Mobile Key”.


Step 4

Click “Allow” and enable Push Notification on your Standard Chartered Mobile.



I keep on getting a ‘timed out’ error message when I try to approve my transaction via SC Mobile Key.

Ensure that your mobile phone clock Set to Automatic.
After synchronizing the time on your phone with the actual Malaysian time, please try your transaction again.

Step 1

Open your device setting.

Step 2

Go to General.

Step 3

Select Date & Time.

Step 4

Enable Setting “Set Automatically”

iPhone and Android Apps

Bank anytime, anywhere with our award-winning iPhone and Android mobile banking apps

FAQs