Banking Alerts sent directly to your Standard Chartered Mobile app and securely stored in your inbox
Managing your Banking Alerts just got easier
No Login Required
Get a quick of your Banking Alerts without logging in. Simply launch the Standard Chartered Mobile App and access your Inbox from the Welcome Screen.
Changed your SIM card while travelling? Continue to receive your banking alerts as long as you are connected to the internet.You will no longer lose out on important information in real time.
Register to receive notifications in your inbox
Tap Menu on the Welcome screen and select Inbox to register.
Log in and agree to the Terms & Conditions to activate the feature.
Allow SC Mobile app to send notifications.
Key in your OTP to complete your registration and receive alerts in your Inbox.
Will I receive any notification alerts after registration ?
Yes, you will receive an SMS and email alert to confirm your registration.
How can I delete my alerts and notifications from the inbox?
To delete a single alert, swipe left and click on the red bin icon to delete an alert.
To delete multiple alerts, click on the pencil icon on the top right hand to select multiple alerts to delete. The delete option can be found on the bottom right after selection of alerts.
How can I confirm that the Standard Chartered Mobile App is supported on my phone?
Standard Chartered Mobile App is supported on Apple iPhones with iOS 9 and above and smartphones with Android 5.0 and above.
I am an Android user. Why am I not able to receive notifications when I am in mainland China?
Android users are unable to receive inbox notifications via the Standard Chartered Mobile App in Mainland China. You will receive your banking alerts via SMS instead.
Why do I still receive SMS alerts despite registering for the Inbox Notifications feature?
After registering for the feature, you may still receive banking alerts via SMS when your mobile device does not have internet access and also for high risk transactions such as adding a payee.
Can I register for the Inbox Notifications feature on multiple devices?
No. For your security reasons, you can are only allowed to register for inbox notifications on one mobile device.
What if I lose my mobile device?
If you’ve lost , simply download the Standard Chartered Mobile App on your new mobile device to register for all these features. This will immediately de-register the Standard Chartered Mobile App from your previous mobile device. Alternatively, you may call our 24-Hour Client Contact Centre at +65 6747 7000 for assistance.
I have already registered the features on my phone. Can a second user still log in to Standard Chartered Mobile App on my mobile device to view his/her accounts?
Yes, the second user can log in to Standard Chartered Mobile App on your mobile device. However, the second user will not compromise the security of your phone as they will not be able to register for any features on your mobile device.
I would like to register for the features on my phone but I received a prompt to register for Standard Chartered Mobile Key again. Why is this so?
You had previously registered for Standard Chartered Mobile Key on another mobile device. To register for Balances or Transactions feature on your current mobile device, you are required to re-register for Standard Chartered Mobile Key on the current mobile device by selecting “Register Now”.
This will immediately de-register the Standard Chartered Mobile Key and all features from your previous mobile device.