Sustainability is integrated into how we do business. It guides everything we do, from the services we provide, to the way we run our bank and support communities.

“Banks play an essential and immensely valuable role in society, fuelling economic activity, enabling people, businesses and communities to thrive.”
Sir John Peace, Chairman, and Peter Sands, Group Chief Executive

Our social and economic impact in Africa

African scientist working

"We measured our impact in Africa and the value we add to the economy."

Having opened our first branch in Africa 150 years ago, we continue to invest for the long term, supporting the people and businesses driving trade, investment and the creation of wealth across the continent.

We believe that banks, working with governments, regulators and local communities, can and should help to drive real social and economic development in the markets where we work.

In 2013, we commissioned an independent study to measure the role of Standard Chartered, and banking more broadly, in generating trade, growth and jobs across Africa – one of the fastest-growing regions of the world – and to find out what we can do better.

By measuring ripple effects through the economy, the study shows that our operations and financing support 1.2 per cent of GDP and some 1.9 million jobs, or 0.6 per cent of the total workforce, in 13 of the 15 markets where we operate in Sub-Saharan Africa.

The study also highlights how we help to remove barriers to growth and job creation, by using our footprint as an international bank focused on Asia, Africa and the Middle East to mobilise offshore capital for crucial infrastructure investment, train local talent, introduce innovation and help to develop local financial markets.

The study confirms that small and medium-sized enterprises (SMEs) are powerful job creators. We will invest more time in looking at how we can work with our large corporate clients to support more African SMEs through the supply chain. We will also explore how we can help create greater inter-linkages between different economic sectors in Africa, from farming to manufacturing and distribution, in order to increase our impact on real development.

The study on Sub-Saharan Africa, led by Professor Ethan Kapstein, is our fourth and most comprehensive impact study to date, following country-specific reports on Ghana, Indonesia and Bangladesh in 2010 and 2012.

Read the full study on


Growing businesses in Indonesia

Standard Chartered bank customer

"We are lending to microfinance institutions across Indonesia, benefiting more than 30,000 people."


We are helping to improve the distribution of lending to microfinance institutions (MFIs) across Indonesia through our $5.2 million credit financing deal with Bank Andara. The facility is expected to benefit more than 30,000 people who currently have limited access to financial services.


Through this financing, Bank Andara will be able to provide local MFIs with access to capital, loans and services.

"Indonesia is one of our key markets, and its economic strength lies in its micro, small and medium enterprises," explains Tom Aaker, Chief Executive Officer, Indonesia. "This microfinance loan facility is a testament to our efforts in promoting the growth of small businesses in the country."

We have also supported MFIs in Indonesia by providing financial education to 400 female micro-entrepreneurs since 2011.


Celebrating 10 years of Seeing is Believing

African eye test

"We have reached over 45 million people and raised more than
$63 million to help eliminate avoidable blindness."

In 2003, we founded Seeing is Believing (SiB) with a simple mission: to help people see. 10 years later, we have reached more than 45 million people.

An estimated 39 million people across the world are blind, and a further 246 million people are visually impaired. SiB has helped tackle this issue by providing quality eye-care for people who have little or no access to health services.

Set up in response to a call from our employees to help local communities, SiB is a collaborative initiative between Standard Chartered, the International Agency for the Prevention of Blindness (IAPB) and leading eye-care organisations.

Making an impact

So far, we have raised more than $63 million, with the Group matching all contributions dollar for dollar. Our employees contribute greatly to the programme by donating, fundraising and volunteering their time at local eye-care projects.

Through a total of 84 projects in 25 countries, SiB has helped fund more than 2.91 million cataract operations and surgical interventions, protected 3.9 million people from Vitamin A deficiency and river blindness, distributed 494,000 pairs of spectacles and trained more than 100,000 community health workers.

We are committed to raising $100 million by 2020, through donations and the Group matching. In 2013, we further extended our support for eye-health by pledging $20 million to support the work of The Queen Elizabeth Diamond Jubilee Trust in helping to eliminate avoidable blindness.

For more information see


Our Sustainability Priorities

We have three key priorities, built around our brand promise, Here for good.

Contributing to Sustainable
Economic Growth

Being a


Here for good

Our performance

  • Lending provided to small and medium-sized enterprises

    $20.6bn of financing provided to SMEs

    Cumulative loans extended to microfinance institutions since 2005 ($)

    Cumulative loans extended to MFIs since 2005 ($)
  • Completed training on Group Code of Conduct (%)

    98% staff completed training on Group Code of Conduct

    Customer complaints per 1,000

    Customer complaints per 1,000
  • People impacted through Seeing is Believing

    45m people impacted and $63m fundraised for Seeing is Believing since 2003

    Adolescent girls empowered through Goal

    86,000 girls

Video Case studies

Our social and economic impact in Africa


Training youth on financial education


Empowering youth through life skills and sports training


Meeting the needs of our Muslim clients and customers


Providing HIV and AIDS education in Tanzania


Giving access to eye-care in Bangladesh


Supporting SMEs in Indonesia


Training our SME clients in China with PwC