Sustainability is integrated into how we do business. It guides everything we do, from the services we provide, to the way we run our bank and support communities.
Banks play an essential and immensely valuable role in society, fuelling economic activity, enabling people,
businesses and communities to thrive.
Sir John Peace, Chairman, and Peter Sands, Group Chief Executive
Contributing to sustainable economic growth
Being a responsible company
Investing in communities
Lending provided to small and medium-sized enterprises
Cumulative loans extended to microfinance institutions since 2005 ($)
Completed training on Group Code of Conduct (%)
Customer complaints per 1,000
People impacted through Seeing is Believing
Adolescent girls empowered through Goal