-
Artificial Intelligence
Reimagining how our Bank transforms
We’re taking a responsible approach to AI to become smarter, safer and more efficient at every level.
We take a client-centric approach
Our strong foundations in technology and data enable us to deliver seamless, personalised and world-class client experiences at scale.
In an increasingly complex, sophisticated and fast-moving world, harnessing the transformative power of AI is not just the smart thing to do, it is a business critical imperative to meet evolving client needs.
Dr Mohammed RahimGroup Chief Data Officer
We’re advancing responsible AI
We’ve implemented data-driven risk controls and transparent governance structures to provide clarity, build technology resilience and drive operational efficiency.
Developing safe, human-centric AI
Responsible AI adoption helps us enhance efficiency while staying accountable and maintaining client trust.
Fighting financial crime
AI is turning into an essential tool to combat financial crime – and bringing with it greater responsibility.
How we’re building a skills-first organisation
We aim to empower our people through upskilling, enabling them to transform the work they do and deliver on our business goals.
Culture of learning
Continuous learning in AI is key to staying ahead to meet evolving needs of clients.
AI upskilling programmes
Our employee upskilling programmes support the shift from incremental to transformative use of AI.
AI talent
We hire the best AI talent specialising in diverse business applications and technologies.

How a ‘Skills Passport’ could shape the future of employment
Jobs are giving way to skills, writes Chief Strategy & Talent Officer Tanuj Kapilashrami, with internal ‘gigs’ helping employees gain experience across functions, embrace new tech and stay employable.

The interview of a lifetime
What happened when our Group Chief Executive was interviewed by GenAI? Discover what SC GPT asked about banking, Bill Winter’s career, and the future of our Bank.

Enabling ambition through good data governance
In an interview with Computer Weekly, Mohammed Rahim, our Group Chief Data Officer, shares how modernising our data infrastructure and governance practices are supporting our colleagues to innovate in how we serve clients.
The six building blocks of our approach
Our AI strategy is centered around supporting the Bank’s growth strategy in its focus areas, mainly cross-border transactions, affluent client services and sustainability initiatives.
Target operating model
Moving from a centralised AI capability to a federated model.
Client-centric use cases
Prioritised according to impact and feasibility to maximise value.
Data and infrastructure
Unified approach to target platforms ensuring consistency in implementation.
Talent and literacy
Nurture, attract and retain talent based on the skills needed to accelerate AI adoption.
Research and innovation
Supported by partnerships with educational institutions.
Safety and security
Data-driven risk controls and transparent governance structures are in place.
Explore more
Discover thought leadership and insights on AI.
Data unleashed: AI and ISO20022 as engines for growth
The ISO 20022 migration is not just a compliance exercise; it is a catalyst for advancement in AI-powered proces…
Developing safe and human centric AI
Prioritising responsible AI adoption, we're here to enhance efficiency while maintaining trust and accountabilit…
The future of banking in Asia – Key trends and insight…
With trillions in new wealth being created, banks must adapt to remain competitive. This has led to a significan…
Innovate, adapt, thrive, the COOs playbook for success
There is never a dull moment in Asia’s rapidly evolving and expanding banking sector. Read about how key trends …
‘The interview of a lifetime’: When Bill Winters…
What happened when our Group Chief Executive was interviewed by GenAI? Discover what SC GPT asked about banking,…
The appeal of infrastructure investment in dynamic markets
Infrastructure investment is a priority sector.
Opportunities Abound for Enhancing Operational Efficiencies …
Advanced technologies offer enticing solutions – but can asset servicing firms find the optimal solution for the…