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Important Information

Important Changes to Customer Terms – eStatements & eAdvices StandChart

Important Changes to Customer Terms

The updated Customer Terms will take effect from 1 June 2019.

What’s New?

We have amended Clause 12.1 to clarify:

eStatements and eAdvices:

Method Description
Email and Online Your eStatement and eAdvice is sent by email to your email (last notified). Your eStatement and eAdvice will also be available by online banking.
Online only An “eStatement Notification” or “eAdvice Notification” message is sent to your email (last notified) or to your mobile phone number (last notified) to advise you that your eStatement or eAdvice is available and/or you may access and/or download your eStatement or eAdvice by online banking.


As we think it is important that you understand your rights and obligations under the banking agreement, we urge you to read the updated Customer Terms in full here.

The revised Customer Terms will also be available at www.sc.com/sg/personal-banking-terms-conditions.html ; any of our branches; or you may call our 24-hour Client Contact Centre at +65 6747 7000 to request a hard copy.