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Scheduled Systems Enhancements on 11 and 12 May 2019


Important Information

Scheduled Systems Enhancements on 11 and 12 May 2019

As part of our commitment to serve our customers better, we will be making enhancements to our systems from 11 May 2019 (Saturday) to 12 May 2019 (Sunday).

The following services will be temporarily unavailable.

Scheduled maintenance Banking services
11 May, 8pm – 12 May, 10am · Straight2Bank
11 May, 9pm – 12 May, 5pm ·  Online Banking & SC Mobile

·  Online Trading

·  Online Mutual Funds

·  Cash Deposit Machines (CDM)

·  PayNow & FAST (incoming and outgoing transactions)

·  LiveFX

·  Automated Phone Banking

·  Automated Teller Machines (ATM) and ATM5
(only cash withdrawal will be available)

Over that weekend, the following branches will have shorter operating hours and limited services.

Branch 11 May, Saturday 12 May, Sunday
limited banking services)
Plaza Singapura 11am to 3pm 11am to 5pm
JEM 11am to 7pm
Takashimaya Shopping Centre
Clementi Mall 11am to 9pm
Nex Serangoon

The Trade Service Counters at Battery Road and Changi Business Park will close at 12pm on 10 May 2019 (Friday).

Instant Digital Credit Card and Instant Cash is not available from 5pm on 10 May 2019 (Friday) to 10 am on 13 May 2019 (Monday).
The following services will remain available:

  • Credit card transactions
  • Debit card transactions
  • Apple Pay, Samsung Pay, Google Pay
  • NETS, SAM, AXS transactions

We apologise for any inconvenience caused.