Updated After-Hours Contact Centre Services

We have made some updates to the Contact Centre’s after-hours services to ensure that your urgent request can be better attended to.

From Monday to Sunday, 8:00pm to 8:00am, you can reach out to the Contact Centre for assistance with the following

• Online Banking and SC Mobile
• Card transactions (e.g. unexpected card decline, fraudulent transactions and transaction disputes)
• Lost / Stolen cards
• Emergency temporary credit limit increase
• Emergency cash withdrawal

There is no change to the services offered during normal hours from 8:00am to 8:00pm.

Online Banking and SC Mobile will also continue to provide self-service banking at your convenience.

Thank you for banking with Standard Chartered.