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How would you like to apply?

I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

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      Important Information

      Updated After-Hours Contact Centre Services

      We have made some updates to the Contact Centre’s after-hours services to ensure that your urgent request can be better attended to.

      From Monday to Sunday, 8:00pm to 8:00am, you can reach out to the Contact Centre for assistance with the following

      • Online Banking and SC Mobile
      • Card transactions (e.g. unexpected card decline, fraudulent transactions and transaction disputes)
      • Lost / Stolen cards
      • Emergency temporary credit limit increase
      • Emergency cash withdrawal

      There is no change to the services offered during normal hours from 8:00am to 8:00pm.

      Online Banking and SC Mobile will also continue to provide self-service banking at your convenience.

      Thank you for banking with Standard Chartered.

       

      FAQ

      1. What are the updates to the Contact Centre services and why?

      We have made some updates to the Contact Centre’s after-hours services to ensure that your urgent request can be better attended to. These services include:

      • Online Banking and SC Mobile
      • Card transactions (e.g. unexpected card decline, fraudulent transactions and transaction disputes)
      • Lost / Stolen cards
      • Emergency temporary credit limit increase
      • Emergency cash withdrawal

      There will be no change to the services offered during normal hours from 8:00am to 8:00pm, Monday to Sunday

       

      2. It is after-hours but I have an urgent request for a service not covered in your list of critical services. Can someone still assist me?

      For urgent request that are not listed on the after-hours services list, you can log in to Online Banking or the SC Mobile app to submit a Service Request. You should receive a response within the mentioned TAT

      We seek your kind understanding and apologise for any inconvenience caused