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2017 Shop, Shake, Win Promotion Terms and Conditions


Eligibility

  1. This 2017 Shop, Shake, Win Promotion (“Promotion”) is held in conjunction with the 2017 Great Singapore Sale Spend & Redeem Promotion.
  2. This Promotion is available from 16 June to 31 July 2017 (both dates inclusive) ("Promotion Period"). The Promotion is open to all eligible principal cardholders of Standard Chartered Credit and MANHATTAN cards ("Cards") issued by Standard Chartered Bank (Singapore) Limited in Singapore (“Bank”) (collectively, "Eligible Cardholders"). By participating in the Promotion, Eligible Cardholders agree to be bound by these terms and conditions.
  3. The following Cards are not eligible for the Promotion:
    Corporate Liability Cards; and
    b. Debit Cards.
  4. Eligible Cardholders whose Card accounts have been suspended, cancelled or terminated for any reason during the Promotion Period and until 15 August 2017 are not eligible for the Promotion.

 

Participation

  1. To participate in the Promotion, Eligible Cardholders must:
    1. successfully register their Card by sending an SMS in the format set out in Clause 8 below ("SMS Registration"), or by registering online at our website ("Online Registration") at sc.com/sg/cards/gss ("Website") ("Registered Card") during 16 June to 15 July 2017;
    2. the Registered Card must be eligible for the Promotion (see Clause 3 for excluded Cards); and
    3. charge an amount of $150 or more based on transaction date in a single transaction to the Registered Card for eligible purchases and where the corresponding transaction is successfully posted to the Registered Card account during the Promotion Period (each, a “Qualifying Transaction”).
  2. The Promotion is limited to the first 100,000 registrations received by us via SMS Registration or Online Registration during 16 June to 15 July 2017 (which includes the registrations already received pursuant to the 2017 Great Singapore Sale Spend & Redeem Promotion). Attempts to register before or after the relevant registration period, registrations after the first 100,000 registrations, and registrations not in the prescribed format, will not be accepted and will be invalid and void.
  3. Eligible Cardholders need only register once by either SMS Registration or Online Registration within 16 June to 15 July 2017 in respect of a Card. Eligible Cardholders who have already successfully registered for the 2017 Great Singapore Sale Spend & Redeem Promotion will be automatically registered for this Promotion (and need not register again for this 2017 Shop, Shake, Win Promotion). Conversely, Eligible Cardholders who successfully register for this Promotion will be automatically registered for the 2017 Great Singapore Sale Spend & Redeem Promotion. Please visit our Website for details on the 2017 Great Singapore Sale Spend & Redeem Promotion and its applicable terms and conditions.
  4. For SMS Registrations, all SMSes must be composed in the following format:

"GSS <space> 16-digit Standard Chartered Credit Card number"
(Example: GSS 4509123456789000).

The composed SMS must be sent to 77222. All SMS Registrations which are not in this prescribed format will not be accepted and will be considered by the Bank to invalid and/or void.

  1. For Online Registrations, Eligible Cardholders must register and submit their 16-digit Standard Chartered Credit Card number via the Website.
  2. An acknowledgement of successful registration will be sent to the mobile number which the Eligible Cardholder had used for his/her registration (in the case of SMS Registration) or reflected on the registration webpage (in the case of Online Registration).
  3. Eligible Cardholders need only register once by either SMS Registration or Online Registration within 16 June to 15 July 2017 in respect of a Card.
  4. Subject to Clause 18 below, Eligible Cardholders can register anytime within 16 June to 15 July 2017.
  5. Eligible Cardholders may register multiple Cards for the Promotion subject to these terms and conditions. Eligible Cardholders need to register once for each Card by either SMS Registration or Online Registration.
  6. It is the Eligible Cardholder’s responsibility to ensure that the correct Card number, to which transactions are intended to be charged under the Promotion, is submitted in the SMS Registration or Online Registration. If an Eligible Cardholder, having successfully registered a particular Card number by SMS Registration or Online Registration, charges an amount to a different Card which has not been registered for the Promotion, such amount will not be considered as a Qualifying Transaction for the purposes of this Promotion.
  7. The speed and reliability of service of the Eligible Cardholder’s internet and/or mobile connection is dependent solely on his/her respective internet and/or mobile service providers. The Bank is not responsible or liable in any manner whatsoever for any delay or failure in the transmission or receipt of any SMS Registration and Online Registration, or any failure to register resulting from the same. Eligible Cardholders shall be solely responsible for all fees and charges imposed by their service providers in the SMS Registration and/or the Online Registration (as the case may be).
  8. By registering for the Promotion and participating in the Promotion, the Eligible Cardholder consents to the use of his/her personal data for marketing purposes, including but not limited to the use of his/her telephone number to contact him/her about products and promotions offered by the Bank from time to time via telephone, SMS or multimedia messaging. Such consent will also prevail even if the Cardholder is registered or subsequently registers his/her contact information with the national Do Not Call Registry.

 

Promotion mechanics

  1. The first 80,000 Qualifying Transactions (each a “Winning Transaction”) during the Promotion Period will be randomly assigned a unique URL sent via a SMS by an automated computerised system. A SMS containing this unique URL will be concurrently sent to the Eligible Cardholder’s registered mobile number with the Bank when such Qualifying Transaction is a Winning Transaction. This Promotion is limited to the first 80,000 Qualifying Transactions and SMSes will only be sent to the Eligible Cardholders of the 80,000 Qualifying Transactions.
  2. There is a processing period for SMS Registrations and Online Registrations received by us. Your registration will take 2 calendar days from the time of registration to take effect successfully. For the purposes of the Promotion, amounts charged to the Registered Card before registration processing is completed will not be considered as Qualifying Transactions. The table below illustrates the corresponding dates Eligible Cardholders will qualify for depending on the respective days/times that their registrations are received by us:
Day/Timing of Registrations received by us Qualifying Transactions to be made from this period/day:
For Registrations we receive before the start of the 2017 Great Singapore Sale Spend & Redeem Promotion Period i.e. before 16 May 2017 Not eligible for Promotion.
For Registrations we receive before the start of the Promotion Period i.e. 16 May to 15 June 2017 For example, if an Eligible Cardholder registers his Card on 17 May 2017 (Wednesday), his registration will only take effect on 19 May 2017 (Friday).

Eligible Cardholder can start to make Qualifying Transactions only from 16 June 2017 onwards.

For Registrations we receive between 16 June 2017 12:00am and 15 July 2017 11:59pm, there will be a 2 calendar day lag period. For example, if an Eligible Cardholder registers his Card on 19 June 2017 (Monday), his registration will only take effect on 21 June 2017 (Wednesday).
  1. Each Eligible Cardholder is eligible for 1 unique URL sent via 1 SMS with every Winning Transaction made.

Illustration of eligibility:

Scenarios Eligibility and Qualification
Eligible Cardholder registered Credit Card A but spent on Credit Card B Eligible Cardholder will not be entitled to participate in this promotion as Credit Card B has not been registered.
Eligible Cardholder registered Credit Card C and made 5 transactions of $150 each on the same day. Eligible Cardholder will be sent 5 unique URLs via SMS only if the 5 transactions are amongst the first 80,000 Qualifying Transactions.
  1. We reserve the right to determine at our sole and absolute discretion whether:
    1. a Card is to be or has been registered;
    2. Eligible Cardholders have met all the requirements of the Promotion; and
    3. charges made to the Registered Card qualify towards fulfilment of the Qualifying Transaction and/or Winning Transaction criteria for the purposes of this Promotion.

 

Prizes and Prizes Allocation

  1. The Eligible Cardholder of each Winning Transaction (“Winning Cardholders”) will win one of the following prizes:
    1. $2 cashback
    2. $5 cashback
    3. $8 cashback
    4. $10 cashback
    5. $15 cashback
    6. $20 cashback
    7. $30 cashback
    8. $150 Caltex StarCash Card

(each a “Prize” and collectively, “Prizes”).

For the avoidance of doubt, if an Eligible Cardholder does not receive one of the 80,000 Winning Transaction SMSes, he/she will not be entitled to any of the Prizes above.

  1. There will be a total of 80,000 Prizes available to be won for the duration of the Promotion, in the following quantities:
Prize Description Quantities:
a. $2 cashback 57,450
b. $5 cashback 20,000
c. $8 cashback 300
d. $10 cashback 100
e. $15 cashback 60
f. $20 cashback 60
g. $30 cashback 30
h. $150 Caltex StarCash Card 2,000
Total 80,000 Prizes

This Promotion is subject and limited to the availability of the Prizes above.

  1. The random selection and allocation of Prizes to the respective Winning Cardholders of the Winning Transactions will be verified by external auditors. We reserve the discretion to change any of the Prize allocation mechanics without giving prior notice or reason. We may appoint any party as we deem fit as an external auditor for the Prize allocation.
  2. The Prizes are not transferable or exchangeable for cash or any other items.
  3. All cashback Prizes will be credited to the relevant Winning Cardholders’ Registered Card Account by 15 August 2017. SMSes will be sent to the relevant Winning Cardholder’s registered mobile number with the Bank to inform them that the Prize amount has been credited to their Registered Card. The details of the Prize amount
  4. All $150 Caltex StarCash Card Prizes allocated to the relevant Winning Cardholders will be fulfilled by way of a redemption letter sent by mail to such Winning Cardholders at their respective mailing addresses in our records (“Redemption Letters”) by 15 August 2017. Such Redemption Letters will contain details as to the collection of the $150 Caltex StarCash Card. SMSes will also be sent to the relevant Winning Cardholder’s registered mobile number with the Bank to inform them of the allocation of the $150 Caltex StarCash Card Prize to them by 15 August 2017. The use of the Caltex StarCash Card is governed by the Caltex StarCash Terms and Conditions and other terms and conditions stated on the Caltex StarCash Card. For the avoidance of doubt, except for death or personal injury caused by the negligence of the Bank, to the fullest extent permitted by law, the Bank is not liable to any person (including, without limitation, any Winning Cardholder) for any losses, damages, claims, liabilities or expenses incurred or suffered as a result of any Winning Cardholder utilising the Caltex StarCash Card.

 

General

  1. The Registered Card account must be valid (i.e. must not be suspended, cancelled or terminated), in good standing, and conducted in a proper and satisfactory manner as determined by the Bank in its discretion at the time of redemption of the Prize, failing which, the Prize will be forfeited.
  2. The following transactions charged to a Registered Card will not be considered as a Qualifying Transaction for the purpose of the Promotion:

(a) Insurance premiums, including premiums for investment-linked policies, charged to the Registered Card;

(b) Bill payments (Examples of bill payment merchants include but are not limited to Telecommunications and utilities providers such as Starhub, Singtel and M1, Singapore Power);

(c) Any payment via AXS network;

(d) Any payment via SAM network;

(e) Payments to government agencies which include but is not limited to Land Transport Authority, Housing Development Board, Inland Revenue Authority of Singapore, Public Utilities Board, Immigration & Checkpoints Authority and the Ministry of Manpower;

(f) Income tax payments;

(g) EZ-Link cards transactions;

(h) Transit Link transactions;

(i) Any transactions pertaining to Merchant Category Codes 6211 (Security Brokers/Dealers) and 7995 (Gambling/Lotto)

(j) Balance transfers to the Registered Card, cash advances from the Registered Card, purchases via NETS and ongoing instalment payments;

(k) Any fees and charges (including annual fees, interest charges, cheque processing fees, administrative fees, cash advance fees, finance charges and/or late payment charges and other miscellaneous fees and charges) charged to the Registered Card;

(l) Any amount charged to the Registered Card during the Promotion Period that is subsequently cancelled, voided or reversed; and

(m) Balance owing on the Registered Card account from other months.

  1. For new retail transactions charged to the Registered Card during the Promotion Period which are successfully converted into monthly instalments:

(a) at the point of sale by tie up merchants, the monthly instalment amount (and not the total amount charged for that transaction); or

(b) at a later date by us, the total amount charged (and not the converted monthly instalment amount),

will be considered to determine if the Eligible Cardholder has made a Qualifying Transaction provided such transaction is successfully posted during the Promotion Period.

  1. For non-Singapore dollar Qualifying Transactions charged to the Registered Card, the transaction amount authorised in the Eligible Cardholder’s Registered Card account (which is inclusive of the exchange rate conversion but exclusive of the overseas transactions fees, if any) will be considered to determine if the Eligible Cardholder has made a Qualifying Transaction.
  2. All Qualifying Transactions must be charged to the Registered Card. We are not responsible for any failure or delay in the transmission of the transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunication provider.
  3. Qualifying Transactions charged to and posted to the account of all supplementary Cardholders will be counted as a Qualifying Transaction made by the principal Cardholder for the purposes of this Promotion.
  4. We may at any time vary, modify, add or delete any of the terms and conditions governing the Promotion, including terminating or withdrawing the Promotion and/or substituting the Prize with any other item (which may or may not be of equivalent or similar value), without prior notice or reason.
  5. In the event the Bank has determined that an Eligible Cardholder is not eligible to receive the Prize or to participate in the Promotion, or where the Bank has knowledge of subsequent events which would mean that the Eligible Cardholder would not have been entitled to redeem the Prize (including but not limited to where the charges used to meet the Qualifying Transaction were reversed or refunded), the Bank reserves the right to claw back the Prize or to deduct the value of the Prize from the Eligible Cardholder’s account(s) with the Bank. For the purposes of clawing back the Prize, each participant authorizes and consents to the Bank debiting the value of the equivalent Prize from any of his/her/their Credit Card accounts.
  6. By participating in the Promotion, Eligible Cardholders also consent to us disclosing their information to persons who are involved in operating or promoting the Promotion and further consent to such persons contacting Eligible Cardholders for the purposes of marketing the Promotion and publicising the results of the Promotion.
  7. Our decision in all matters arising out or in connection with the Promotion and/or Winning Cardholders is final and conclusive and no correspondence will be entertained.
  8. The 2017 Shop, Shake, Win Promotion Terms and Conditions are to be read in conjunction with the 2017 Great Singapore Sale Spend & Redeem Promotion Terms and Conditions alongside our Customer Terms, Credit Card Terms and any other product terms that may be applicable in conjunction with this Promotion (collectively, "Other Terms"). If there are any inconsistencies between these terms and the Other Terms, these terms prevail only to the extent of such inconsistencies.
  9. A person who is not a party to the Promotion Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of the Promotion Terms and Conditions.
  10. The Promotion Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of Singapore and you agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore.
  11. All information is accurate at the time of publication.

 

Updated as of 10 July 2017