Call Us

Call our Client Care Centre hotline for immediate assistance

Availability
24/7 Access
Hotline +8809666777111 or +88 02 55669900 or +88-02-8332272
Only From Mobile 16233

Write to Us

Write to Us

Understanding your needs and serving you better is our goal. As we are continuously striving to make every customer experience a pleasant one.

We will get in touch with you within 3 working days from the day we receive your feedback.

Retail Client

Complaint Management – Retail Client

Mailing Address
Complaint Resolution Unit
Client Experience
Level 2, SCB House
67 Gulshan Avenue
Gulshan
Dhaka 1212
Email Address customer.enquiries@sc.com

Contact Persons

Name
Designation
Contact Number
Maksuda Mohsin Sr. Manager, Client Experience 8802 8833003 Ext – 52292
Nafiz Faiyaz Asst. Manager, Client Experience 8802 8833003 Ext – 52134

Corporate & Institutional

Complaint Management – Corporate & Institutional

Mailing Address
For Cash Cash Client Services 67 Gulshan Avenue Gulshan, Dhaka 1212
For Trade Trade Client Services 67 Gulshan Avenue Gulshan, Dhaka 1212
Email Address Straight2bank.Bd@sc.com cst.tradebd@sc.com
Hotline +88 09 666 77 2424 +88 09 666 77 2424

Contact Persons

Name
Designation
Contact Number
Arif Ul Haque Senior Manager, Trade Operations 8833003 Ext 56301
Nazmush Shams Senior Manager, Cash Management Operations 8833003 Ext 56303

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/bd and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/bd

PROCEED