Preparing you for the future of payments

In this episode, Treasury Management International’s Eleanor Hill sits down with Hannisel Obedicen and Suki Teh from Inchcape, and Jessica Fon, Executive Director for Payments and Treasury Solutions, to explore how corporates can turn the transition to ISO 20022 into a strategic advantage.

They discuss why ISO 20022 is far more than a payments messaging upgrade, how it is enabling organisations to unlock richer data, streamline reconciliation, strengthen automation, and gain greater visibility over cash flows.

Listen on Spotify and Apple for practical insights from the front line and how forward-looking treasurers are using the migration to enhance efficiency, improve reporting, and create lasting value across the finance function.

In this episode, Danielle Johnson, Head of International Payments and Market Management at Westpac, joins Vibhor Narang, Executive Director for Structured Solutions in Cash Management and Danielle Sharpe, Head of Global Clearing Product, both at Standard Chartered, to discuss the impact of the ISO 20022 transition on corporate and bank clients.

They explore how multinational corporations and financial institutions are utilising ISO 20022 to revolutionise their operations, highlighting both the opportunities and challenges involved.

Tune in to the video podcast here or listen on Spotify and Apple.

As the financial industry shifts toward ISO 20022, the transformation isn’t just technical — it’s human. This episode examines how banks and financial institutions are preparing their people to thrive in a new messaging paradigm. From product managers to compliance officers, from technology teams to operations leads, ISO 20022 is shaping the next generation of roles, skills, and team structures.

We explore how organisations are upskilling staff, rethinking cross-functional collaboration, and building the human foundation required to unlock the full potential of structured data and enriched payment flows. This episode is a timely and necessary look at the people behind the pipes — the professionals who will translate ISO strategy into real-world impact.

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Join us in this insightful episode as we delve into the global implementation and adaptation of ISO 20022, the international standard for electronic data interchange between financial institutions. Our expert guests, Joanne Fraser and Camilla Bullock, provide a comprehensive analysis of how different regions are embracing this transformative standard.

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ISO 20022 isn’t just a messaging standard. It’s a catalyst for unlocking value across the payments ecosystem. In this episode, we zoom in on the practical realities of migration. We explore what exactly is migrating and when, break down key timelines and resource considerations, and discuss the common challenges banks face-from technical integration to operational disruptions.​ We will also look at the surprises that have emerged along the way, share insights on how banks are adapting, and highlight tools and strategies that can help institutions navigate the journey more smoothly.

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Can AI unlock the full potential of ISO 20022? This episode focuses on how Artificial Intelligence (AI) can enhance the efficiency and accuracy of ISO 20022 message processing. Our speakers will deep dive on specific AI applications and discuss the potential ethical concerns and regulatory implications. We will also look at the emerging AI-driven technologies and innovations.​

Tune in to the video podcast here, or listen on Spotify and Apple.

The future of financial crime prevention starts with better data. This episode delves into how ISO 20022’s richer data formats and standardised messages can improve compliance, risk management in correspondent banking flows. We cover the benefits which makes the process more effective, as well as sanctions screening, fraud detection and AML checks.​

Read the accompanying article here or tune in to the video podcast here.