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  • Our results

    Annual Report 2022

    Connecting the world’s most dynamic markets

Bill Winters on our 2022 results

The Group delivered a strong performance in 2022, executing well against our strategy and the five strategic actions we set out this time last year, whilst continuing to invest for the future.

Bill Winters, Group Chief executive

2022 in numbers

  • 8%

    Return on tangible equity

  • $16.3

    Operating income (bn)

  • $4.76

    Profit before tax (bn)

  • 101.1

    Earnings per share (cents)

  • 41%

    Total shareholder return

Reflections from our leadership

Read the statements from our Group Chairman and Group Chief executive

  • Group Chairman statement

    Dr José Viñals

  • Group Chief Executive’s statement

    Bill Winters

How we made a difference

In 2022, we helped unlock potential in some of the world’s most dynamic markets through our funding, partnerships and innovative finance products

Four more years with LFC

In July, we announced a four-year extension of our partnership with Liverpool Football Club and Liverpool Football Club Women. We first became main sponsors in July 2010 and the extension runs until the end of the 2026/27 UK football season. As part of our partnership with the Reds, Liverpool FC plays an active role in our Futuremakers programme – in particular, ‘Goal’, our education pillar – which aims to empower young girls through sport by providing financial education and life skills.

Trust Bank becomes one of the fastest growing digital banks

In December, Trust Bank, the Group’s digital bank in Singapore, passed 450,000 customers within five months of launch, the equivalent to 8% market share, making it one of the fastest growing digital banks. Trust Bank is Singapore’s first
digitally-native bank and was created in partnership with FairPrice Group, which includes Singapore’s leading grocery chain. The bank launched with a range of products including a credit card, savings account and family personal accident insurance.

Sustainable Accounts go global

In 2022, we launched our Sustainable Account product for corporate clients in Mainland China, Singapore, Dubai, Hong Kong, Taiwan, Malaysia and the US. The account offers clients the flexibility of retaining access to their cash while supporting activities aligned with the UN Sustainable Development Goals. Cash placed into the account is referenced against projects aligned with our Green and Sustainable Product Framework, developed with the support of Sustainalytics.

Real-time trade transaction status with Trade Track-It

In October, we launched Trade Track-It, a digital-transaction-tracking portal which gives both our Corporate and Financial Institution clients end-to-end visibility of their trade-transaction status globally across various trade instruments. The tool is integrated with DHL’s document tracking system as well as Lloyd’s List Intelligence’s vessel-tracking solution, providing our clients, and also their customers, 24/7 access to near-real-time updates for trade transactions, document delivery and vessel status.

Helping female entrepreneurs grow

In early 2022, we collaborated with Habitat for Humanity Indonesia to support small medium and micro businesses impacted by COVID-19. As part of the joint effort, 20 shops were constructed in Madang Babakan village, West Java to help female entrepreneurs re-establish their businesses. This project was part of our IDR16 billion donation to Indonesia to support female micro-entrepreneurs and young adults affected by the pandemic.

Founding signatory of the Sustainable STEEL Principles

In September, we became one of the founding signatories to the Sustainable STEEL Principles, the first climate-aligned finance agreement for the steel industry.

The manufacturing of steel contributes around 7 per cent of CO2 emissions globally. With demand for steel continuing to increase, it’s critical that we support the sector’s decarbonisation. As part of the agreement, signatories measure and disclose their steel-related loan emissions, with a view to achieving net-zero emissions in the steel industry.