Standard Chartered at Sibos 2026

Hai Jade Fuan | Head, Product Commercialisation, Financing & Securities Services

This session reimagines what servicing looks like when intelligence, coordination, and execution are embedded directly into the operating model.  Taking a near-future view where intelligent agents augment the way we service clients, orchestrating client query flows regardless of time zones and providing clients with the real-time service they seek, it explores how agent-led orchestration enables:

• 24/7 responsiveness without follow-the-sun handoffs
• Faster query resolution through context-aware automation
• Seamless interaction across functions and regions
• Scalable service models that maintain the desired level of quality and control

Danielle Sharpe | Global Head, FI Clearing, Paytech Payments

ISO 20022 is no longer just a migration programme. It’s becoming the foundation for the next phase of payments transformation. This session takes a strategic view of what richer structured data can unlock across compliance, customer experience and cross-border efficiency, and why interoperability still matters as ecosystems evolve at different speeds.

The discussion will also look ahead to future message enhancements, market-practice alignment and how the industry can manage the upcoming roadmap in a coordinated way.

Sofia Hammoucha | Global Head, Trade & Working Capital

Will tokenised trade assets truly transform global commerce? This session examines how real pilots and emerging digital trade instruments are reshaping market readiness, unlocking new efficiencies and revealing barriers to scale. Panelists will assess operational, regulatory and interoperability challenges that must be addressed for tokenised trade to achieve meaningful adoption.

Mark Willis | Global Head of Emerging Payments

Intelligent money, enabled by stablecoins, tokenised deposits and wholesale CBDCs, is beginning to reshape B2B payments as the industry moves from experimentation to real world deployment. Financial institutions and corporates are exploring how intelligent money can transform cross border payments, settlement, liquidity management and treasury operations.

Yet critical questions remain. Which use cases are commercially viable today? What barriers still limit broader adoption? And who will shape the economics, client relationships and standards underpinning the next generation of payment instruments?

This panel brings together leaders from banking, corporates and technology partners to discuss where intelligent money is already delivering value, where expectations may still be ahead of reality and what banks must do to move from pilots to scalable execution.  Attendees will gain practical perspectives on the strategic and commercial decisions shaping the future of intelligent money in B2B payments.

Ying-Ying Tan | Global Head, Product & COO, FSS

As digital assets proliferate, the industry faces a core question: Will settlement converge on one trusted asset or diversify across multiple forms of money? With interest growing in central bank digital currencies, tokenised deposits and regulated stablecoins, global markets must prepare for multi‑asset settlement environments.

This session examines trade‑offs in liquidity, risk and interoperability, drawing on insights from regulators, FMIs, and global interoperability trials. Panelists will outline what a multi‑asset settlement world means for capital markets, and how institutions can prepare for coexisting digital and traditional settlement rails.

Naveen Mallela | Global Head of Payments

Cross-border payments remain one of the financial industry’s most complex and costly challenges. In an era defined by instant messaging, real-time rails, tokenisation and programmable money, how can payment providers stay relevant and competitive? This session explores how innovative business models are transforming cross-border payments – from value-based pricing and revenue diversification beyond per-transaction fees to platform and marketplace models, embedded cross-border capabilities and data-driven services.

Through real examples, comparative analysis and strategic debate, this session looks beyond speed and cost towards business models that create sustainable customer value and growth.

Mandy DeFilippo | CEO, US and CEO EA & MEA

Vision setting for the future – The discussion will examine what future international financial infrastructure should look like, how public and private sectors can work together to build interoperable and resilient payment ecosystems, and what new policy priorities are likely to emerge as digital assets, AI, tokenisation and new market structures become increasingly mainstream

Naveen Mallela | Global Head of Payments

Financial institutions are entering a hybrid era. Cash, securities and collateral increasingly span traditional infrastructures, tokenised networks and emerging digital markets. At the same time, settlement cycles are compressing, payment systems are becoming real-time, central banks are extending operating hours, and regulators are placing greater emphasis on intraday liquidity management.  As T+1 settlement, real-time payments and 24-hour markets become the norm, liquidity management is shifting from an end-of-day activity to a continuous operational discipline.

The challenge is no longer adopting new technologies. The challenge is operating at the speed of markets. As liquidity becomes fragmented across accounts, networks and asset classes, legacy operating models built around siloed data, batch processing and manual intervention are reaching their limits.  Yet few institutions can afford disruptive, multi-year transformation programs. The path forward is not rip-and-replace. It is connect-and-evolve: connecting once across existing infrastructures, aggregating liquidity data in real time, and enriching it with standardised metadata to create AI-ready operating models. As markets accelerate, institutions need intelligent workflows that can anticipate liquidity needs, identify risks and recommend actions before they become operational issues. AI is beginning to move from experimentation to operational decision support—but only when deployed within transparent governance frameworks, clear guardrails and human oversight.

The future is neither fully traditional nor fully tokenised. It’s hybrid. How will banks maintain control, resilience and trust while operating in markets that never close?

Sunday Domingo | Global Head, Digital Channel Solutions

Agentic payments use AI to manage the full payment lifecycle – from validation and routing to exception handling and reconciliation. The result? Fewer manual steps and less delays. This session focuses on where this approach delivers the most value. Panelists will discuss high impact use cases including treasury and liquidity management, accounts payable and receivable, cross-border payments, dispute reduction and embedded payments within platforms.

Waqar Chaudry | Global Head, Digital Assets, FSS

Tokenised deposits, stablecoins and fully reserved accounts can all make money faster to move and easier to programme. But they are not the same claim. Different institutions stand behind them, and risk lands in different places when something goes wrong.  Correspondent settlement is where those differences become real. What does tokenisation actually fix once value has to move between currencies, clear locally and arrive as usable fiat? Where do liquidity, counterparty and operational risks move? And can new infrastructure extend reach beyond the highest-volume corridors

Mark Willis | MD, Head of Emerging Payments

Blockchain and AI are the two key trends of our time. Yet, to date, the industry has treated them as separate and parallel streams. This session looks at when and how they might converge – and what will be the opportunities for firms as they do so. Will we have agentic AI managing tokens and smart contracts? What are the dependencies here? And can the move to richer structured data with ISO 20022 accelerate unlocking the benefits?

Ying-Ying Tan | Global Head, Product & COO, FSS

You may not realise it yet, but Islamic finance is relevant to you.  Especially, if you don’t work at an Islamic bank, this session will shed light on the opportunities.  

Sunday Domingo | Global Head, Digital Channel Solutions

Tackling three real problems industry players are facing right now, participants from across the ecosystem must decide where the institution should build, buy (partner, procure or defer) or burn (throw the question out).  The escalating pain point scenarios are:

• ISO 20022 data problem
• AI Fraud model problem
• Agentic Payments mandate

Eric Correa | Executive Director, FI/USD Clearing Product Mgr.

Five candidates running for the future of payments: Speed. Intelligence. Trust. Simplicity. Control – each with a compelling case. But if these are the candidates shaping the future of finance, which one deserves your vote? Through a series of live votes and real-world transaction banking scenarios, the audience will put each candidate to the test. Along the way perhaps a bigger question will emerge: has the industry spent years debating the wrong thing?