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Important Information

eStatement/eAdvice Notice for Credit Card Clients

As part of our continual efforts to go green, your paper statements and selected paper notices will be switched to eStatements and eAdvices respectively.

Benefits of switching to eStatements and eAdvices

  • Access your eStatements and eAdvices via email or Online Banking anytime, anywhere
  • View electronic records of transactions from up to the last 12 months

Automatic enrolment for eStatements, eAdvices and Credit Card SMS alerts

You will automatically be enrolled for eStatements and eAdvices. For your convenience, SMS alerts will be sent to you when your eStatements are available and your credit card payments are due. You will not be enrolled for this SMS service if you have previously indicated otherwise.

Sign up for Standard Chartered Online Banking

Get access to your account(s) with our Online Banking to view and perform banking transactions anytime, anywhere.

Online Banking Self-Registration

Step 1: Visit sc.com/sg and click on the Online Banking Login button

Step 2: Instantly register using your ATM, Debit Card, Credit Card or Phone Banking credentials

Update your email address

Your eStatements and eAdvices will be sent to your latest email address registered with us. If you have recently changed your email address and/or mobile number, you may update your particulars via Online Banking or call our 24-hour Client Contact Centre at +65 6747 7000 (Personal Banking) or +65 6846 8000 (Priority Banking) to update your particulars.

If you wish to continue to receive paper statements
To continue receiving paper statements by mail, please indicate your preference via SMS or call our 24-hour Client Contact Centre at +65 6747 7000 (Personal Banking) or +65 6846 8000 (Priority Banking) before the deadline indicated in the letter and/or SMS notices sent to you.

Please refer to the FAQs for more details or call our 24-hour Client Contact Centre at +65 6747 7000 (Personal Banking) or +65 6846 8000 (Priority Banking) for further assistance.