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Terms and Conditions for use of the Inbox Notifications service

  1. These terms and conditions (“Terms”) apply to your use of the Inbox Notifications service provided by Standard Chartered Bank (Singapore) Limited (hereinafter referred to as the “Bank” or “we” or “Standard Chartered”).
  2. The Inbox Notifications service is provided as part of the Bank’s electronic banking services, and accordingly:
    1. these Terms are in addition to and shall be read with the Customer Terms, our privacy notice published on our website and any other documents forming part of our banking agreement (and any reference to the terms and conditions of the Customer Terms shall include reference to these Terms);
    2. the meaning of key words printed like this is explained in the Customer Terms unless defined in these Terms. The Customer Terms may be accessed at https://www.sc.com/sg/terms-and-conditions/personal-banking/. Some additional key words which apply to the services referred to in these Terms are explained at the end of these Terms; and
    3. in the event of any conflict or inconsistency, these Terms shall prevail over the Customer Terms to the extent of such conflict or inconsistency.
  3. By using the Inbox Notifications service, you acknowledge and agree that:
    1. unless otherwise specified in our banking agreement, you shall receive notices and communications via the Inbox Notifications service (which utilises Push Notification) as the main communication channel by electronic means;
    2. we may send notices and communications to you in connection with our banking agreement using other communication channels by electronic means including by fax, email or SMS; and
    3. after you complete the registration process, in order for you to continue to use the Inbox Notifications service, you must ensure that Push Notification continues to be enabled on your mobile device for the mobile app and you have internet or mobile data connectivity.
  4. Notwithstanding clause 3(a), where required by regulatory requirements, we may also send you notifications (in the form of electronic alerts) via email or SMS for transactions occurring on your protected account, even if you may already receive notices and communications via the Inbox Notifications service on the aforesaid transactions.
  5. If you inform us that the security of your mobile app or security code has been compromised or that the electronic equipment which you use to access any electronic banking services is lost or stolen, we may require you to change the security code, re-register for the Inbox Notifications service or cease the use of the Inbox Notifications service.
  6. In addition to and without prejudice to the disclaimers and exclusions of liability stated in our Customer Terms (as found in the link above):
    1. we do not represent or warrant that the Inbox Notifications service will be accessible at all times, or function with any electronic equipment, software, infrastructure or other electronic banking services that we may offer from time to time;
    2. unless a law prohibits us from excluding or limiting our liability, or unless otherwise specified in our banking agreement, we are not liable for any loss you incur in connection with the use or attempted use of the Inbox Notifications service, or your instructions, or any unauthorised transactions through or in connection with the Inbox Notifications service; and
    3. you shall indemnify us from all loss and damage which we may incur in connection with any improper use of the Inbox Notifications service.

Meaning of words

Push Notification is a service provided by Apple and Google for their respective mobile operating systems i.e. iOS and Android respectively through which an iOS or Android mobile app can send a user (who has installed the mobile app) a notification.