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    Sustainable operations

    Doing the right thing starts at home. That’s why we’re aiming to be net zero in our operations by 2025.

Reducing our impact on the environment

As an organisation, we’re working hard to cut our emissions and minimise our environmental impact. Find out more about what we’re doing below

Energy target

We aim to minimise the environmental impact of our operations. Through our Sustainability Aspirations, we have set ambitious targets to achieve net zero emissions and only use renewable energy sources by 2025 and we are making great progress to meet these challenging targets. In 2021 energy and emissions reductions initiatives included clean-power purchase agreements, water recycling, solar rooftops and on-site waste composting. Together with a 5 per cent reduction in our real-estate portfolio, these direct initiatives reduced our CO2 emissions by 27 per cent year-on-year, and our energy consumption by 15 per cent to 183 GWh. Investment in energy-efficient products accounted for 11 GWh of this reduction, resulting in a more efficient and lower-carbon portfolio.

Water target

Water availability remains a growing challenge in many of our markets. Although we did not face any issues sourcing potable water in 2021, we continue to take a sustainable and responsible approach to managing water across the Group and have improved measurement of the portfolio by 10 per cent. 

GHG emissions reporting

Our reporting criteria sets out the principles and methodology used to calculate our greenhouse gas (GHG) emissions while third-party assurer, Global Documentation, provides independent assurance of our Scope 1 and 2 GHG emissions, and our waste and water data, to ensure the accuracy and credibility of our reporting. In 2021 we brought forward to December 2025 our ambition to achieve net zero GHG  emissions in our operations.

Our supplier standards

We work with our suppliers to uphold global environmental and social standards. Our supplier charter sets out what we expect of our suppliers. We seek to ensure that modern slavery does not exist in our operations or supply chain.