I forgot my PIN, what should I do?

Please visit any branches to request

If you registered with Credit Card, will you only be able to access limited credit card online banking services?

For comprehensive services , please apply Phone Banking services with TIN and register Online Banking with this information.

What is Phone Banking Card and TIN?

Phone Banking Card is the designated ATM Card or Credit Card that has been registered for Phone Banking services. Tele-electronic Identification Number (TIN) is your Phone Banking services password .

How to apply TIN/ I forgot my TIN, what should I do?

Please visit any branches or call us at 2886 8888 to request.

Digital Banking Registration – Standard Chartered HK

Personal

Business

Cross Border

Digital Banking

This hyperlink will bring to you to another website on the Internet, which is published and operated by a third party which is not owned, controlled or affiliated with or in any way related to Standard Chartered Bank (Hong Kong) Limited or any member of Standard Chartered Group ( the "Bank").

The hyperlink is provided for your convenience and presented for information purposes only. The provision of the hyperlink does not constitute endorsement, recommendation, approval, warranty or representation, express or implied, by the Bank of any third party or the hypertext link, product, service or information contained or available therein.

The Bank does not have any control (editorial or otherwise) over the linked third party website and is not in any way responsible for the contents available therein. You use or follow this link at your own risk. To the extent permissible by law, the Bank shall not be responsible for any damage or losses incurred or suffered by you arising out of or in connection with your use of the link.

Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the terms of use and privacy policies of the third party website that you are going to visit.

Proceed to third party website

Register to unlock wide range of banking services

Don’t know where to start? We are here to help you.

Register SC Mobile App

Step 1

Tap ‘Login’ on welcome screen.

Step 2

Tap "New to SC Mobile App? Register here"

Step 3

Step 4

Personal Banking Customer

Register with ATM Card

Enter you ATM Card Number, Card Expiry Date and Personal Identification Number (PIN).

Credit Card Customer

Register with Credit Card

Enter your Credit Card Number, Card Expiry Date, Date of Birth and HK Identity Card Number.

Standard Chartered Digital Banking Registration - SC Mobile Version Step 4 - Register with Credit Card

Step 5

Confirm your registered mobile number in our bank record and you will receive One-Time-Password (OTP) via SMS.

Step 6

Enter your OTP.

Step 7

Create your username and password.

Register Online Banking

Step 1

Go to sc.com/hk. Click ‘Login’ at the top right and then click ‘Online Banking Login’.

Step 2

Click ‘Register here’ under ‘Banking Customer’ or ‘Credit Card Customer’.

Step 3

Personal Banking Customer

Register with ATM Card

Enter your ATM Card Number and Personal Identification Number (PIN).

Register Online Banking Step 3 - Register with ATM Card

Or Register with Phone Banking Card

Enter your Phone Banking Card Number and Tele-electronic Identification Number (TIN).

Register Online Banking Step 3 - Register with Phone Banking Card

Credit Card Customer

Enter your Credit Card Number, Card Expiry Date, Date of Birth and HK Identity Card Number.

Standard Chartered Digital Banking Registration - Web Version Step 3 - Register with Credit Card

Step 4

Go to sc.com/hk. Click ‘Login’ at the top right and then click ‘Online Banking Login’.

Step 5

Click ‘Register here’ under ‘Banking Customer’ or ‘Credit Card Customer’.

Step 6

Create your username and password.

Register Online Banking Step 3 - Register with Credit Card

SC Mobile Key Registration

Click here to watch demo video

Turn your mobile phone into a security device. Generate one-time password when you login or verify designated transactions

Step 1

Step 2

Enter the OTP sent to you via email.

Step 3

Enter the OTP sent to you via SMS.

Step 4

Set up a new 6-digit PIN.

Step 5

Read and accept the Terms and Conditions. Then, tap 'Continue'.

Step 6

You can now use your 6-digit PIN with your registered mobile phone to approve all future transactions.

Learn more about the benefit of SC Mobile Key

eStatement/eAdvice Service Subscription

Subscribe on SC Mobile App Subscribe on Online Banking

Subscribe eStatement/eAdvice Service on SC Mobile App

Conveniently view your eStatement/eAdvice Service online to save time and space on filing paper statement

Step 1

After login to SC Mobile, Open ‘Services’ on the bottom right corner. Tap ‘Communication Perferences’.

Step 2

Tap 'eStatement/ eAdvice preferences'

Step 3

Tap 'Subscription types'

Step 4

Tap your desired statement to subscribe for eStatements.

Step 5

Select the method of receival.

Step 6

Read and accept the Terms and Conditions. Then, click 'Confirm'.

Step 7

You will receive email alert at your registered email address. Click 'Continue'.

Step 8

It's done. Your eStatements will be available in the next statement cycle.

Learn more about the benefit of eStatement/eAdvice Service

Subscribe eStatement on Online Banking

Conveniently view your eStatements online to save time and space on filing paper statement

Step 1

Select ‘eStatements’ after login.

Step 2

Under ‘Subscribe’, click ‘change’ on your desired statement type to subscribe for eStatements.

Step 3

Read and accept the Terms and Conditions.
Then, click 'Next'.

Step 4

It’s done! Your eStatements will be available in the next statement cycle.

Step 5

You will receive eStatements email alert when your eStatements is ready. Go to ‘eStatements’ and click ‘View’ to view your eStatements.

You will receive eStatements email alert when you eStatements is ready

Learn more about the benefit of eStatement

SC Pay (FPS) Registration

Transfer money to your friends for free in real-time by using a mobile number or an email address

Step 1

After login to SC Mobile App, go to ‘Pay & Transfer’ then select ‘Manage’ and ‘SC Pay (FPS) Registration and Settings’

Step 2

Select either your registered mobile number or email address or Hong Kong identity card number with the bank and the source account to send money. Also set your Standard Chartered bank account as default to receive money and the daily transfer limit.

Step 3

Key in SMS or email One-Time Password (OTP) to authenticate the registration.

Step 4

Click "Confirm" to complete the registration and start transferring money with SC Pay (FPS).

Learn more about the benefit of SC Pay (FPS)

Push Notification Activation

Stay on top of everything securely. Get push notification from SC Mobile app about your banking or credit card account

Step 1

After login to SC Mobile, Open ‘Services’ on the bottom right corner. Tap ‘Communication Perferences’.

Step 2

Tap 'Push Notification'.

Step 3

Allow Push notification inbox

Step 4

Agree the T&C of Alerts & Push Notification Preference

Step 5

Enter the OTP sent to you via SMS and it’s done

Learn more about the benefit of Push Notification

Biometric Activation

Step 1

Tap on the face icon / fingerprint icon in the Mobile Banking login screen.

Step 2

Activate biometric service by logging in with your Digital Banking Username and Password. View and accept the terms and conditions.

Step 3

Enter the One-Time Password (OTP) which will be sent to your registered mobile number via SMS.

Step 4

Enable this feature to complete your registration and log in now with a glance.

SC MOBILE APP

Manage your finances on the go

Others

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.. Android, Google Play, and the Google Play logo are the registered trademarks of Google Inc.

I forgot my PIN, what should I do?
Please visit any branches to request
If you registered with Credit Card, will you only be able to access limited credit card online banking services?
For comprehensive services, please apply Phone Banking services with TIN and register Online Banking with this information.
What is Phone Banking Card and TIN?
Phone Banking Card is the designated ATM Card or Credit Card that has been registered for Phone Banking services. Tele-electronic Identification Number (TIN) is your Phone Banking services password.
How to apply TIN/ I forgot my TIN, what should I do?
Please visit any branches or call us at 2886 8888 to request.

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Quick starter guide for Digital Banking

Register to unlock wide range of banking services

Register SC Mobile App

Register Online Banking

Register SC Mobile App

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Register Online Banking

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Register to these key services to enjoy the full fletched Digital Banking experience

SC Mobile Key Registration

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Subscribe eStatement/eAdvice Service on SC Mobile App

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Subscribe eStatement on Online Banking

Step 1

Step 2

Step 3

Step 4

Step 5

SC Pay (FPS) Registration

Step 1

Step 2

Step 3

Step 4

Push Notification Activation

Step 1

Step 2

Step 3

Step 4

Step 5

Biometric Activation

Step 1

Step 2

Step 3

Step 4

Manage your finances on the go

FAQs