Introducing Auto OTP, fast and secure access through the Standard Chartered Mobile Banking App
Enjoy the convenience of Auto OTP now
Your simpler alternative to SMS OTP
Your One-Time Password (OTP) will be automatically verified in the background of the Standard Chartered Mobile App
Enjoy secure and seamless access
By enabling your Auto OTP, you get to bank seamlessly from wherever you are and no longer need to wait for an SMS OTP to access your account
Speedier transactions on your mobile
Conduct quicker and convenient transactions when you are on the move
Stay ahead with faster authentication
Save the trouble of keying in an OTP every time for transactions that do not require an additional Token OTP
What is Auto OTP?
Auto OTP is an enhancement to your mobile banking experience using the Standard Chartered Mobile app.
With Auto OTP, after you log into your Standard Chartered Mobile app, your one-time PIN (OTP) will be encrypted, sent directly to your app and verified in the background, saving you the trouble of keying in an OTP provided to you via SMS or your physical token.
Auto OTP is quicker, more convenient and secure.
Is Auto OTP safe?
Yes. The security of your accounts is important to us.
Auto OTP enhances the security of your Standard Chartered Mobile App by sending the OTP, securely and encrypted, directly to your app.
Do I still need my physical token – White Token Card / Token embedded Debit or Credit Card?
Yes. After you log into your Standard Chartered Mobile app and if you want to perform any transaction that will need an additional OTP that is generated from your token, for example adding a payee or transferring funds above your pre-set limit, you will still need your physical token to do so.
Does Auto OTP also apply to Online Banking?
No. For transactions performed via Standard Chartered Online Banking, you will still require an OTP that will be provided to you via SMS or your physical token.
Can I use Auto OTP for transactions outside of the Standard Chartered Mobile app, such as for online credit card purchases?
No. Auto OTP is currently an enhancement to your Standard Chartered Mobile app only. For any other authentications including authentication of your online purchases, an OTP will still be provided to you via SMS.