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I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

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      Important Information

      Fully Reserved: Lunar New Year New Notes

      Due to overwhelming response, new banknotes for Lunar New Year 2023 have been fully reserved.

      If you have successfully reserved your new banknotes online, you may proceed for collection at your selected branch during the specified date and time between 10 January and 20 January 2023. If you have missed your collection, your reservation request will automatically be cancelled. We seek your cooperation to collect your new banknotes in an orderly manner.

      Clients aged 60 and above or with special needs can visit our branches for new bank notes exchange without prior reservation from 5 January to 20 January 2023 (subject to availability).

      • S$2 (capped at $400, in bundle of $200)
      • S$5 (capped at $400)
      • S$10 (capped at $1,000)
      • S$50 (capped at $1,000)

      Explore a more sustainable option such as ^FIT-For-Gifting Notes or customised e-Ang Bao via PayNow on the SC Mobile App.

      We wish you a happy and prosperous Lunar New Year and thank you for banking with Standard Chartered.

       ^FIT-For-Gifting Notes are similar in quality to notes from ATMs. They are generally clean and suitable for recirculation and festive gifting.

      Frequently Asked Questions (FAQ)

      • All clients are required to reserve the new banknotes via the Online Reservation system accessible via the SC Mobile App. Please refer below for the respective dates:

        • Reservation Period: 5 January (10am onwards) to 9 January 2023
        • Collection Period: 10 January to 20 January 2023

        Please note that the collection timeslots and banknote denominations are each subject to availability on a first-come, first-serve basis.

      • Each account holder can only make one online request during the Reservation Period.

      • Unfortunately, no. You can only exchange for new notes at the branch if a prior online request during the Reservation Period has been made. Only clients aged 60 and above and/or with special needs are exempted from this.

      • This is to ensure that there are sufficient stocks for our clients’ desired denomination(s).

      • We are unable to increase the number of slots. You may choose to select other branches with available slots to collect your new notes. Please note that slots and notes availability are on a first-come first-serve basis.

      • No amendment to the timeslot, date or branch is allowed once your booking is confirmed. If the notes remain uncollected on that day, the reservation will be automatically canceled without further notice to you.

      • You will need to provide the confirmation email sent to you or reference number indicated on the confirmation email or SMS at the branch.

      • Yes, you will be provided with a Q number for the exchange of new notes. Please feel free to approach our staff on the ground if you need any help.

      • No. You can only exchange for new notes at the branch if a prior online request during the Reservation Period has been made. Only clients aged 60 and above and/or with special needs are exempted from this.

        Find out how to apply for access to the SC Mobile App here: https://www.sc.com/sg/help/digital-services/

      Terms and Conditions