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Important Information

Removal of Lost or Stolen Debit or Credit Card Reporting at Branches and Contact Centre

Please be informed that with effect from 11 March 2020, the reporting of lost or stolen debit or credit cards will no longer be available at our Branches and Contact Centre. This should help reduce your wait time on the phone and in queues.

With Online Banking or the Standard Chartered Mobile App, you can report your lost or stolen debit or credit card immediately and a card replacement will be done instantly. Click here to watch a video guide.

We encourage you to check out the full suite of service requests available on our digital banking channels, including checking of service request status and updating of personal details anytime, anywhere at your convenience. To learn more, visit sc.com/sg/sr