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Important Information

Your health and safety is our priority

At Standard Chartered, the health and safety of our clients and employees remain our priority.

In view of the COVID-19 situation in Singapore, we have stepped up our precautionary measures in line with the latest Ministry of Health (MOH) guidelines.

  • All employees are advised to take twice daily temperature checks and see a doctor and rest or work from home if they feel unwell.
  • We have activated daily temperature screening at our branches and office premises.
  • All visitors to our offices and clients who show signs of having a fever at our branches must declare their travel history with us.
  • We have increased the frequency of sanitisation to twice daily at our branches.
  • Masks have been provided for all employees. You may see some of our colleagues wearing masks as a precautionary measure, but rest assured, they are well and ready to serve you.

Our branches and offices will continue with normal operating hours, and clients are encouraged to access Online Banking or the SC Mobile App at their convenience for banking services, such as checking of balances and transactions or status of service requests, updating of personal details, and application of credit cards or personal loans.

We would also like to advise all clients to remain vigilant as the Monetary Authority of Singapore has been informed of cases of email scams, phishing and ransomware attacks that are taking advantage of the COVID-19 situation. Please note that neither the MOH nor the Bank will ask for financial information during contact tracing calls, and clients are advised to verify the authenticity of the phone calls with the MOH (+65 6325 9220) if they have any doubts.

We will continue to monitor the situation very closely and respond as appropriate to minimise banking inconvenience.

Thank you for your understanding and supporting our efforts.