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Terms and conditions governing the Liverpool Football Club(“LFC”) – Top Spenders’ Promotion (“Promotion”)

The Promotion

  1. The Promotion is organised by Standard Chartered Bank (Singapore) Limited (the “Bank“) together with ZALORA South East Asia Pte Ltd.
  2. The qualifying period is from 0000 hours, 1 October 2018 to 2359 hours, 31 October 2018 (both dates inclusive) (“Qualifying Period”).

Eligibility

  1. The Promotion is open to “Eligible Clients”. Eligible Clients must:
    1. have created an account with the online merchant, ZALORA (“ZALORA Account”);
    2. spend with Standard Chartered credit card(s) issued by Standard Chartered Bank (Singapore) Limited (“Cards”) through their ZALORA Account during the Qualifying Period (“Qualifying Spend”);and
    3. apply the promo code SC2018 or ZSCBSALE20 (“Promo Code”) successfully upon checkout. The Promo Code cannot be used on ZALORA gift cards, items sold by sellers as set out at www.zalora.sg/faq-sellers as well as certain excluded brands as set out at zalora.sg/sc2018.
  1. The Promotion is valid only for online transactions made on zalora.sg / www.zalora.sg/sc2018 or the ZALORA mobile application in Singapore. For the avoidance of doubt, Eligible Clients can only use one (1) ZALORA Account to accumulate the Qualifying Spend and cannot combine online transactions on more than one (1) ZALORA Account for this Promotion. In the event that multiple ZALORA Accounts are used the ZALORA Account with the largest Qualifying spend would be considered for the Promotion.
  2. ALORA’s usual terms of service apply. Please refer to www.zalora.sg/sc2018 which shall apply to all uses of the Promo Code.
  3. For the Promotion, the Qualifying Spend may be accumulated by the Eligible Client in one or more transactions using one or more Cards. The first 30 top spenders on ZALORA who charges the highest total Qualifying Spend using one or more Cards will win Prizes (as defined below).
  4. Eligible Clients must ensure that their particulars registered with ZALORA are true, complete and accurate in all respects, and that the Bank, ZALORA and/or LFC may rely on such information to contact them for the purposes of this Promotion.
  5. Any returns/refunds/chargebacks made on transactions (in whole or in part) will result in such transaction amount not forming part of the Qualifying Spend.
  6. The transaction amount posted in the ZALORA Account (which is inclusive of delivery charges, exchange rate conversion in the event a transaction is charged in non-local currency and other miscellaneous charges, if any) will be considered as the Qualifying Spend for the purposes of this Promotion.

Prizes

  1. Prizes for the 30 top spenders (the “Prizes”) will be awarded based on the table below. The 30 top spenders (the “Winners”) will be ranked according to their Qualifying Spend, with Top spender #1 being the Eligible Client with the highest Qualifying Spend over the Qualifying Period and top spender #30 being the Eligible Client with the 30th highest Qualifying Spend over the Qualifying Period.
Top Spenders
 
Prizes
top spender #1 Trip for two (2) people to watch the Liverpool FC match in Anfield, Liverpool. This includes:
(a) Return economy flight tickets for two (2) people on an airline of the Bank’s choice from Singapore to Manchester Airport, England, as decided by the Bank;(b) Two (2) match tickets for the LFC match on 13 April 2019 scheduled to play Chelsea F.C.in Anfield, Liverpool;(c) Two (2) nights’ stay in a standard twin or double room at a hotel of the Bank’s choice; and

(d) Transport from hotel to the stadium and vice versa for the match.

top spender #2 to #6 One (1) LFC autographed shirt each.
top spender #7 to #11 One (1) LFC autographed ball each.
top spender #12 to #16 One (1) LFC autographed pennant each.
top spender #17 to #30 One (1) ZALORA voucher valued at SGD50 each.
  1. For the Prize corresponding to top spender #1 in respect of the trip to watch the LFC match:
    1. the Bank will only pay for the cost of the Prize corresponding to top spender #1 above;
    2. all other costs shall be borne by the Winner. This includes, but is not limited to passport, visa, insurance, food and beverages, transport, spending money and communication costs;
    3. it is highly recommended that the Winner and his/her Travel Partner purchase travel insurance for the trip which includes, but is not limited to, medical costs, personal liability, missed connections, travel delays, lost luggage, etc;
    4. the Winner may nominate another person (“Travel Partner”) to travel with him/her to watch the LFC match within 2 weeks of being notified that he/she has won. Once nominated, the identity of the Travel Partner cannot be changed;
    5. it is the responsibility of the Winner and his/her Travel Partner to ensure they have a valid passport and visa (if applicable). Should the Winner and/or his/her Travel Partner be unable to secure a valid passport and visa (if applicable), then the Prize shall be forfeited and the Winner shall not receive any compensation in kind;
    6. return economy flights to the match will be from Singapore to Manchester Airport, England as decided by the Bank. There is no flexibility to change the origin or destination of the flights;
    7. the Winner may indicate a preferred flight date/time to travel to/from England within a reasonable time surrounding the LFC match day i.e. arrive up to one (1) week before and/or leave one (1) week after the LFC match). However, the Bank reserves the final right in selecting actual flights to/from England including the date and time. Once the flight tickets are booked, no changes are allowed;
    8. additional costs or charges imposed for failure to show up for the flight and/or at the hotel without any reasonable notice shall be borne by the Winner.
    9. the date and time of the LFC match will be on 13 April 2019;
    10. the date of the hotel booking will be for 12 – 14 April 2019 (check-out on 14 April 2019);
    11. should the Winner book additional hotel nights or incur other costs not indicated to be borne by the Bank herein, these costs will be borne by the Winner. The Bank will not pay for these additional costs;
    12. in the event that the match day is shifted due to television scheduling changes or any other reason, the Bank shall endeavour to make the necessary changes to the flight and hotel bookings mentioned herein.
    13. if there are any special requests required by the Winner or Travel Partner, then the Winner must notify the Bank (or the third party service provider, as directed by the Bank) as soon as possible. The Bank will consider the special request and but does not promise that any special requests will be granted; and
    14. should the Winner be unable to attend the above-mentioned LFC match during the specified period, then the Prize shall be forfeited and the Winner or Travel Partner shall not receive any compensation in kind.

The Results

  1. Results of the Winners will be announced by 15th January 2019.
  2. The Winners will be contacted by their email address, phone/mobile number or mailing address registered with ZALORA. Except for notifications to the Winners, the Bank and/or ZALORA are/is not obliged to enter into any correspondence with any person on any matter concerning the Promotion.
  3. The Bank makes no representation or warranty whatsoever as to the quality or fitness for purpose or any other implied terms or conditions with respect to the Prizes. The Bank assumes no responsibility or liability for the acts or defects of the merchant(s), or for any delay, postponement, non-delivery, non-performance or defects in the Prizes. The Bank is not an agent of the merchant(s) supplying the Prize. Any dispute about the quality or performance of the Prize must be resolved directly with the respective merchant(s).
  4. The use of the Prize is also subject to such other terms and conditions as may be imposed by the respective merchant(s) supplying the Prize.
  5. Prizes are neither transferable nor exchangeable for cash, credit or otherwise. The Bank may, at any time without notice in its sole and absolute discretion, substitute any Prize with another prize of similar value without notice and liability to any person.
  6. The Bank reserves the right to claim the full cost of the Prize from the Winner in the event that:
    1. A qualifying spend is cancelled or reversed after the Prize has been awarded;
    2. the Winner’s account with the Bank is closed/terminated for whatever reason within six (6) months from the date the Winner receives the Prize; and/or
    3. it is determined by the Bank that the Winner has breached any of the terms stated herein.

In any of the cases above, the Winner authorises the Bank to debit his/her account for the full cost of the Prize prior to the closure or termination of his/her account or deduct it from any other account the Winner holds with the Bank.

  1. The Bank reserves the right to pick a reserve winner to substitute any Winner subsequently found to be disqualified.
  2. Any Prize unclaimed within ten (10) weeks of the announcement will be forfeited. Any Winner whose Prize has been forfeited shall not be entitled to any payment, compensation or replacement notwithstanding non-receipt of notification.

General

  1. Participants consent to the Bank’s, ZALORA’s and/ or LFC’s collection and use of their personal information and the use and disclosure of their personal information by the Bank, ZALORA, LFC or third party service providers (including without limitation, travel agencies, courier or postal service providers) for the purpose of performing and executing the Promotion, including determining the Winners and providing the Prize to the Winners. Participants agree to the terms of the Bank’s Data Protection and Privacy Policy, a copy of which can be found at www.sc.com/sg/legal/your-data-and-privacy.html and ZALORA’s Personal Data Protection Policy, a copy of which can be found at www.zalora.sg/privacy-policy.
  2. The Winners agree to co-operate with and participate in publicity programmes relating to the Promotion. All expenses and/or costs incurred for such attendance shall be borne by the Winners and the Bank, ZALORA and/or LFC reserves the right to use the names and other particulars of the Winners in accordance with applicable law as well as photographs or videos of the Winners in any advertisement or other forms of publicity relating to the Promotion.
  3. The Bank shall have the sole and absolute discretion to determine the eligibility of any person to participate in the Promotion without any obligation to furnish any notice and/or reason.
  4. The Bank reserves the right in its sole and absolute discretion to vary, delete or add to any of these terms and conditions from time to time or terminate the Promotion at any time without notice or liability to any person.
  5. The Bank’s decision on all matters relating to the Promotion (including without limitation the selection of the Winners) shall be final, conclusive and binding, and no correspondence will be entertained. A person who is not a party to these terms and conditions has no rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of these terms and conditions.
  6. Unless otherwise stated, the Promotion is not valid with other offers, discounts, rebates, vouchers, privileges or promotions.
  7. The Bank is not responsible for any failure or delay in the transmission of the transactions by any party including but not limited to Mastercard/Visa acquiring merchants, merchant establishments, any telecommunication provider, any internet service provider or website.
  8. The Bank is not an agent of any merchant or service provider or vice versa.
  9. The speed and reliability of service of the Eligible Client’s internet and/or mobile connection is dependent solely on his/her respective internet and/or mobile service providers.
  10. Except for death or personal injury caused by the negligence of the Bank, ZALORA and/or LFC, to the fullest extent permitted by law,the Bank, ZALORA and/or LFC shall not be responsible for any other consequences including but not limited to loss of life, injury to person and/or damage to property arising from or in connection with the promotion and/or use of the Prize, lost, late, misdirected, damaged, incomplete, illegible or postage-due mail, or transactions that are processed late, incorrectly or lost due to computer or other electronic breakdown or malfunction or any other reason.
  11. The Promotion is to be read in conjunction with our Customer Terms, Credit Card Terms, Standard Chartered Unlimited Cashback Credit Card Terms & Conditions, MANHATTAN CashBack Terms & Conditions, Standard Chartered Visa Infinite Promotion Terms & Conditions, Standard Chartered Priority Banking Visa Infinite Promotion Terms & Conditions, Spree Credit Card Terms & Conditions and any other specific Product Terms that may be relevant in connection with this Promotion (collectively, “Other Terms”). If there are any inconsistencies between these terms and the Other Terms, these terms prevail only to the extent of such inconsistencies.
  12. These terms and conditions are governed and construed in accordance with the laws of Singapore. Any dispute arising out of these terms and conditions shall be referred to the exclusive jurisdiction of the Courts of Singapore.
  13. Participation in the Promotion constitutes acceptance of these terms and conditions.
  14. All information is correct at the time of publication.