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Important Information

SC Pinball Sure Win Promotion Terms and Conditions (“Promotion Terms and Conditions”)

Eligibility

  1. The SC Pinball Sure Win Promotion (“Promotion”) is available from 26 May 2025 to 31 July 2025 (both dates inclusive) (“Promotion Period”). The Promotion is open to all principal cardholders of credit cards issued by Standard Chartered Bank (Singapore) Limited (each a “Card”, collectively “Cards”) and/or customers of Standard Chartered Bank (Singapore) Limited who have received an invite to participate in this Promotion. For the purposes of the Promotion, each principal cardholder of a Card and/or customer who have received an invite to this Promotion shall be referred to as an “Eligible Customer”, and collectively such cardholders shall be referred to as the “Eligible Customers”. By participating in the Promotion, Eligible Customers agree to be bound by the Promotion Terms and Conditions.
  2. Unless otherwise stated, the Promotion is not valid with other offers, discounts, rebates, vouchers, privileges or promotions. The Promotion is valid in conjunction with the Standard Chartered The Good Life® Programme.
  3. For an Eligible Customer to be eligible for the Promotion, his/her Card and CashOne (defined in Clause 14) account must be valid (i.e. must not be suspended, cancelled and/or terminated, in good standing, and conducted in a proper and satisfactory manner, as determined by Standard Chartered Bank (Singapore) Limited (“Bank” or “we”) in its sole and absolute discretion (and the Bank shall not be obliged to disclose its reason)) from 26 May 2025 to 31 October 2025 (both dates inclusive).

Participation

  1. To participate in the Promotion, an Eligible Customer must be a registered and valid user of the Standard Chartered Mobile Banking App (“SC Mobile App”) and have enabled the option to receive Push Notification (as defined below) on his/her mobile phone and SC Mobile App (in particular Banking and Marketing alerts).
  2. To successfully register for the Promotion, an Eligible Customer must register for the Promotion during the Promotion Period, by clicking on the ‘Register Now’ button found in a Push Notification summarising the details of the Promotion (“Promotion Invitation”). For the avoidance of doubt, the Promotion Invitation will only be broadcasted from 26 May 2025 onwards, and the frequency of such broadcast will be at the Bank’s determination.
  3. Upon clicking on the ‘Register Now’ button in the Promotion Invitation, all of the Eligible Customer’s validly existing Card(s) (i.e. not suspended, cancelled and/or terminated, in good standing, and conducted in a proper and satisfactory manner, as determined by the Bank in its sole and absolute discretion (and the Bank shall not be obliged to disclose its reason)) will be registered for the Promotion (such successfully registered card(s) hereinafter referred to as a “Registered Card” and the cardholder of such Registered Card, a “Registered Customer”) immediately.
  4. Eligible Customer is required to register only once to participate in the promotion.
  1. If the Eligible Customer misses the initial Push Notification, he/she may access the Promotion Invitation through the following alternatives within SC Mobile App:
    1. notification inbox, or;
    2. ‘Discover’ tab
  2. The Bank will not accept any registration for the Promotion that is before and/or after the Promotion Period. All such registrations will be considered by the Bank to be invalid and/or void, and the Bank’s determination shall be final and conclusive.
  3. The speed and reliability of service of the Eligible Customer’s internet and/or mobile connection is dependent solely on his/her respective internet and/or mobile service providers. The Bank is not and will not be responsible or liable in any manner whatsoever for any delay or failure in the transmission, or any failure to successfully register resulting from the same. Eligible Customers shall be solely responsible for all fees and charges imposed by their service providers in relation to the registration for the Promotion.
  4. By registering for and participating in the Promotion, the Registered Cardholder consents to the use of his/her personal data for marketing purposes, including but not limited to the use of his/her telephone number and email address to contact him/her about products and promotions offered by the Bank from time to time via telephone, SMS or Electronic Direct Mail. Such consent will supersede any prior choices made by the Registered Cardholder. Such consent will also prevail even if the Registered Cardholder is registered or subsequently registers his/her contact information with the national Do Not Call Registry.

Promotion Mechanics

  1. To qualify for a game turn under the Promotion, the Registered Cardholder must, during the Promotion Period, make at least one of the following actions set out in the table below ( “Qualifying Transaction”)
How you can unlock a game turn Game Turns unlocked
Every local currency spend* in a single transaction 1 turn
Every foreign currency spend* in a single transaction 2 turns
Every 1 SC EasyPay on Transaction (defined in Clause 15) 2 turns
Every 1 SC EasyPay on Balance 2 turns
Every Credit Card approved # 1 turn
Every CashOne Personal Loan (defined in Clause 14) 2 turns
Every 5 Check-Ins to the Promotion page on SC Mobile^ 1 turn

* Please take note that the minimum amount of spend required will be indicated in the Promotion Invitation (defined in Clause 5)

^ Please take note that this is only available to selected customers. This will be indicated in the Promotion Invitation (defined in Clause 5). Specific to the Check-Ins,there is a maximum of 5 game turns earned throughout the promotion period.

# Customer’s Credit Card must be approved and Customer must register for the Promotion within 14 calendar days from the date of their application.

All game turns will be issued within 7 working days from when the action is made.

  1. For avoidance of doubt, the local and foreign currency spend mentioned above (“Spend Amounts”) will be the spends across any of his/her Registered Card(s). For purposes of the Promotion, Spend Amounts are retail transactions that:
    1. have a transaction date  falling within the Promotion Period;
    2. have been successfully posted to the Registered Card account by the end of the Promotion Period ; and
    3. are not excluded transactions (as set out at Clause 29 below).
  1. To meet the CashOne Personal Loan Criteria in Clause 12 above,
    1. Registered Customer must apply for a CashOne Personal Loan (“CashOne”), a Credit Card Instalment Loan, or a subsequent top up loan on your existing Credit Card Instalment Loan account, with Standard Chartered Bank (Singapore) Limited (the “Bank”) to be repaid over tenures of 3, 4 or 5 years;
    2. Registered Customer must have applied through any of the application channels made available by the Bank;
    3. Customer must register for the Promotion within 14 calendar days from the date of their application;
    4. the Bank receives Registered Customer’s Application during the Promotion Period;
    5. the Application must be approved by the Bank; and
    6. the approved loan amount for Registered Customer’s CashOne / Credit Card Instalment Loan (“Approved Loan Amount”) or the approved top up loan amount for your top up loan on your existing Credit Card Instalment Loan account with the Bank (“Approved Top Up Loan Amount”), as the case may be, pursuant to this Promotion, must be a minimum of S$15,000.
    7. the remaining tenure of the Selected Customer’s CashOne or Credit Card Instalment Loan remains above 2 years at the point of according of the turns
  1. The following transactions will be excluded from the EasyPay on Transaction Criteria in Clause 12 above,
    1. Easypay On Transaction for Deposit Account Transactions
    2. EasyBill transactions that have been converted into instalments with EasyPay on Transaction within the same EasyBill application journey
  1. The Qualifying Transactions (each a “Winning Transaction”) made during the Promotion Period will each be randomly assigned a unique URL by an automated computerised system. Subject to Clause 17 below, a Push Notification containing a unique URL (“Push Notification”) will be sent to the Registered Customer’s SC Mobile notification inbox when a Qualifying Transaction is a Winning Transaction. For the avoidance of doubt, the Push Notification will only be sent to the Registered Customers for the Qualifying Transactions and subject to Clause 17 and 18 below. For the purposes of the Promotion, amounts charged to a Card before the registration for the Promotion is successfully completed will not be considered a Qualifying Transaction.
  1. Each Registered Customer is eligible for a maximum of 5 game turns per day during the Promotion Period. If the Registered Cardholder unlocks more than 5 game turns per day during the Promotion Period, the Registered Cardholder will only receive the Push Notifications for the first 5. For the avoidance of doubt, once the Bank has sent a Registered Customer 5 game turns per day throughout the promotion period, the Registered Cardholder will no longer be eligible to participate in the Promotion for any additional Qualifying Transactions within the same day.
  1. The Registered Cardholder of each Winning Transaction (“Winning Cardholder”) will win one of the following prizes:
    1. S$1 cashback;
    2. S$2 cashback
    3. S$5 cashback
    4. S$10 cashback
    5. 50 miles (fulfilled in equivalent SCB 360° Rewards Points)
    6. 100 miles (fulfilled in equivalent SCB 360° Rewards Points)
    7. 200 miles (fulfilled in equivalent SCB 360° Rewards Points)
    8. 300 miles (fulfilled in equivalent SCB 360° Rewards Points)
    9. S$5 merchant vouchers (Fairprice)
    10. Klook E-SIM vouchers
    11. Starlight Australia Superior Abalone
    12. Luggage ( Samsonite Rectrix 28”; American Tourister Maxivo 28”, American Tourister Senna 20”)
    13. Sony Earbuds WF- C500
    14. Paris Getaway for Two inclusive of:
      • Pair of round-trip Singapore Airlines Premier Economy tickets to Paris
      • Pair of Louvre Museum Tickets
      • Pair of Disneyland Paris Tickets,
      • Pair of Seine River Sightseeing Cruise and Combo Experience in Paris
      • Hotel stay worth up to S$600 per night behind: (5 nights)
      • (each a “Prize” and collectively, “Prizes”). For the avoidance of doubt, if a Registered Cardholder does not receive any Push Notification, he/she will not be entitled to any of the Prizes above.
  1. There will be a total of 245,406 Prizes available to be won for the Promotion, in the following quantities:
Prizes
Prize Description Total quantity
S$1 cashback; 23,796
S$2 cashback 23,796
S$5 cashback 4,759
S$10 cashback 2,662
50 miles (fulfilled in equivalent SCB 360° Rewards Points) 95,184
100 miles (fulfilled in equivalent SCB 360° Rewards Points) 46,809
200 miles (fulfilled in equivalent SCB 360° Rewards Points) 7,138
300 miles (fulfilled in equivalent SCB 360° Rewards Points) 2,379
S$5 merchant vouchers (Fairprice) 8117
Klook E-SIM vouchers 30,000
Starlight Australia Superior Abalone 397
Luggage ( Samsonite Rectrix 28”; American Tourister Maxivo 28”, American Tourister Senna 20”) 274
Sony Earbuds WF- C500 90
Paris Getaway for Two 5

The Promotion is subject and limited to the availability of the Prizes above, and Winning customer(s) do not get to choose the colour of any of the Prizes.

  1. The Prizes allocated to the Winning Transactions will be chosen by the computer programme designed specifically for the purpose of the Promotion at 9 Changi Business Park Crescent, Standard Chartered Bank @ Changi 2, Singapore 486005. The computer programme will randomly allocate Prizes to the Winning Transactions in real time when a Winning Transaction is made.
  1. We reserve the discretion to change any of the Prize allocation mechanics without giving prior notice or reason.
  1. Each Prize will be credited to the Winning Customer’s Registered Card account with the highest cumulative spend in Qualifying Transactions during the Promotion Period by 31 October 2025. (or such Registered Card account of the Registered Cardholder as the Bank may decide in its sole and absolute discretion (and the Bank shall not be obliged to disclose its reason). The Bank will inform him/her that the Prize has been credited to his/her Registered Card account via any of the communication channels by the Bank. The details of the Prize amount will be reflected in the Winning Cardholder’s next Credit Card Statement of Account from the notification received. For the Winning Cardholder who has won SCB 360° Rewards Points as Prizes, it will be credited to any of the Cardholder’s SCB 360° Rewards Points earning Credit Card. If the Winning Cardholder does not have a SCB 360° Rewards Points earning Credit Card, he/she will be credited the cashback equivalent of the SCB 360° Rewards Points (Please refer to Clause 21 of the Credit Card Terms).
  1. For avoidance of doubt, only Prizes that have been claimed by Winning Cardholders will be credited to his/her Registered Card account. For Winning Customers without a Credit Card, the equivalent cashback and/or Reward Points will be credited to his/her existing Deposit account with the Bank. To claim the Prize, Winning Cardholders need to play the game received via the Push Notification or within the campaign page on SC Mobile. Any unclaimed Prize will not be credited to the Winning Cardholders.

General

  1. The Prizes awarded under the Promotion are strictly non-transferable and non-exchangeable for cash or credit or otherwise.
  1. No payment or compensation whether in cash, credit or kind shall be made for any lost, misplaced or stolen Prizes.
  2. The Bank reserves the right to replace or substitute the Prizes with any item of equivalent or similar value, without prior notice or reason (and the Bank shall not be obliged to disclose its reason).
  3. Eligible Customers who dismiss the Promotion Invitation(s), regardless of whether such dismissal is accidental or not, acknowledge that they do so at their own risk. The Bank bears no responsibility for such dismissal and holds no obligation to reinstate or re-issue the Promotion Invitation(s) and/or Push Notification(s) to them.
  1. In the event that the Registered Cardholder terminates his/her banking relationship with the Bank within 6 months of the expiry of the Promotion Period, the Bank further reserves the right to recover the whole or any part of the Prize given to him/her under this Promotion. At the time of crediting of the Prize, the relevant Registered Card account and CashOne  must be valid (i.e. must not be suspended, cancelled and/or terminated, in good standing, and conducted in a proper and satisfactory manner, as determined by the Bank in its sole and absolute discretion (and the Bank shall not be obliged to disclose its reason)), failing which, the Prize will be forfeited and the Bank shall also be entitled to recover the whole or any part of the Prize (or such equivalent value) given to him/her.
  1. For the purposes of this Promotion, the transactions listed in https://www.sc.com/sg/terms-and-conditions/cc-retail-transaction-exclusions/will not be considered as Qualifying Transactions.
  1. For retail transactions charged to a Registered Card which are successfully converted into monthly instalments, we will use the initial total amount charged, subject to clause 15 and/or 17, and not the subsequent monthly instalment amount (converted monthly instalment amount) to determine if a Registered Cardholder has met the Spend Amounts, provided such transaction is a Qualifying Transaction.
  1. For all non-Singapore dollar retail transactions charged to the Registered Card, the transaction amount(s) posted in the Registered Cardholder’s credit card statement (inclusive of the exchange rate conversion and commission, if any) will be used by the Bank to determine if the Registered Cardholder has made the eligible Spend Amounts, provided such transaction is not an Excluded Transaction.
  1. All eligible retail transactions must be charged and posted to the Registered Card by the end of the Promotion Period. We are not responsible for any failure or delay in the transmission of the transactions by any party including but not limited to acquiring merchants, merchant establishments, or any telecommunication provider.
  1. Eligible retail transactions charged to and posted to the card accounts of all supplementary cards linked to a Registered Card will be treated as an eligible retail transaction made by the principal Registered Cardholder on the relevant principal Registered Card for the purposes of the Promotion.
  2. The Bank may vary, modify, add, delete or otherwise revise any of the Promotion Terms and Conditions or modify, terminate, withdraw, extend, suspend or shorten the Promotion at any time at the Bank’s sole and absolute discretion, with or without prior notice or reason (and the Bank shall not be obliged to disclose its reasons).
  1. The Bank reserves the right to determine at its sole and absolute discretion all matters arising out of or in connection with the Promotion, including the Registered Cardholder’s eligibility and the allocation for the Prize. The Bank’s determination of all matters relating to the Promotion shall be final and conclusive and no correspondence will be entertained.
  1. Without prejudice to Clause 39 in the event the Bank has determined (in the Bank’s sole and absolute discretion) that a Registered Cardholder is not eligible to receive the Prize or to participate in the Promotion or has irregularly or wrongly redeemed the Prize, or where the Bank has knowledge of subsequent events which would mean that the Registered Cardholder would not have been entitled to redeem the Prize (including but not limited to where the charges used to meet the relevant minimum spend(s) were reversed or refunded), the Bank reserves the right to claw back the Prize or to deduct its value (or such other amount as it deems fit) from the Registered Cardholder’s account(s) with the Bank.
  2. Except for death or personal injury caused by the negligence of the Bank, to the fullest extent permitted by law, the Bank and members of the Bank’s group shall have no liability in respect of, will be indemnified from and against, and/or you hereby agree to release and hold the Bank and members of the Bank’s group harmless for, any expenses, costs of any kind (including legal costs), liability, loss (whether foreseeable or not), claim or damage, directly or indirectly, suffered, incurred (whether in common law or equity), arising from or in connection with your acceptance, possession, use, misuse and/or enjoyment of the Prize and/or this Promotion.
  3. For the avoidance of doubt, the Bank is not an agent of any of the merchants in Clause 19.The Bank makes no warranty or representation as to the quality, value, merchantability or fitness for the purpose of the Promotion and assume no liability or responsibility for the acts or omissions of the merchant(s), its employees, agents and/or officers or any non-performance or defects whatsoever, whether arising from the services provided by the merchants or otherwise. Any dispute about the quality, value, condition or performance of the services received from Porsche Singapore Pte Ltd is to be resolved directly between you and Porsche Singapore Pte Ltd. The Bank is not obliged to assist or act on your behalf in communicating with Porsche Singapore Pte Ltd for any reason. You accept the Lucky Draw Prize as it is and subject to any terms and conditions Porsche Singapore Pte Ltd may impose.
  1. The Promotion Terms and Conditions are to be read together with our Customer Terms, Credit Card Terms, EasyPay on Transaction Programme Terms and Conditions, The Personal Loan / Personal Line of Credit / Overdraft Terms, the CashOne Product Terms and/or the Credit Card Credit Card Instalment Loan Product Terms (as the case may be) , individual merchant and general terms for The Good Life® Programme and any other product terms that may be applicable in conjunction with the Promotion (collectively “Other Terms“). In the event of any inconsistency between the Promotion Terms and Conditions and the Other Terms, the Promotion Terms & Conditions will prevail only to the extent of such inconsistency.
  2. In the event of any inconsistency between these Promotion Terms and Conditions and any brochures, marketing or promotional materials relating to the Promotion, these Promotion Terms and Conditions shall prevail to the extent of such inconsistency.
  3. A person who is not a party to the Promotion Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of the Promotion Terms and Conditions.
  1. The Promotion Terms and Conditions and any dispute or claim arising out of or in connection with the Promotion Terms and Conditions, shall be governed by and are to be construed in accordance with, the laws of the Republic of Singapore and you agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore.
  1. All information is correct at the time of publication.

 

Updated as of 26 May 2025