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Sms banking masthead istock
Sms banking masthead istock

Simply SMS about your banking needs while on the go

SMS Banking

Enquire about your account and credit card information via short text messaging.

Features

Here are just a few of the useful features you get when you start banking with Standard Chartered SMS Banking.

How to Use

Step 1:

SMS Banking Services SMS Format
Sample SMS Format
Account balance enquiry AB Account nickname AB 1234
Account last five transactions MS Account nickname MS 1234
Cheque book request CB Account nickname CB 1234
Credit card last five transactions FT Card Last 4 digits FT 6789
Credit card outstanding balance OB Card Last 4 digits OB 12234

Step 2:

Send SMS to 3993.

Step 3:

Receive reply on the account enquiry via SMS.

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How do I register?

Step 1: Login to Online Banking.

Step 2: Click on the drop down menu under your name display on the top right corner

Step 3: Select “Alert Settings”

Step 4: Choose “By SMS Alert” and click “Next”

Step 5: Confirm your details and your alert settings will be updated

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FAQs

  • SMS stands for Short Message Service, also known as text messaging. This allows you to send and receive short messages via mobile. The messages can contain up to 160 characters.

  • An account nickname is required so we can identify the accounts that you are enquiring about through SMS. By default, the account nickname for your cards is the last 4 digits of your credit cards. To set an account nickname for your bank account: Login to Online Banking SMS Banking & Alerts section Set any 4-character nickname for your bank account. This can be all letters or all numbers or a combination of letters and numbers.

  • It is a new service designed for customers who are constantly on the move. With SMS Banking, you can enquire about your account and credit card information via short text messaging.

  • The service codes currently available are:

    AB – Balance enquiry

    MS – Mini-statement (last 5 transactions)

    CB – Chequebook request

    FT – Credit card last 5 transactions

    OB – Outstanding balance on credit card

    HL – Help UNSUB – Unsubscribe from SMS Banking

    Example: If your bank account nickname is AED1 and you want to check your balance, simply send an SMS with ‘AB AED1’ to 3993. An SMS will then be sent to you displaying your account balance for this specific account.