This is to inform that by clicking on the hyperlink, you will be leaving sc.com/ae and entering a website operated by other parties.

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/ae

Proceed to third party website

Will your family always be supported?

Ae life insurance zurich masthead new

Will your family always be supported?

Secure your family’s future with life insurance

Life is full of surprises. Should you fall ill (or worse), this whole-of-life protection policy gives you and your loved ones financial support. Offered in partnership with Zurich International Life.


  • What is critical illness insurance?

    Critical illness is an insurance benefit that pays out a lump sum on the customer being diagnosed with a pre-defined critical illness like cancer or is undergoing a pre-defined medical procedure (like coronary artery bypass graft)

  • What are the types of illnesses covered by International Term Assurance and Futura policies?

    There are 36 and 34 critical illness conditions covered in Futura and International Term Assurance plans respectively, which includes, but not limited to, the following:

    1. Cancer – excluding less advanced cases
    2. Liver failure – end stage
    3. Lung disease – end stage/respiratory failure – of specified severity
    4. Heart attack – of specified severity
    5. Kidney failure – requiring dialysis

    Kindly refer to the respective Key Features Document of International Term Assurance and Futura policies for the full list of 36 illnesses covered.

  • How do I make a claim?

    You can make a claim by phone or email. Email the claims team at
    benefit.claims@zurich.com or call them on +971 4 363 4567 or +44 1624 691111.

  • What happens if I never make a claim?

    If you die for a reason not covered by your policy, the premiums you paid may be refunded to your named beneficiary. Some plans will return the premium or a portion of the premiums paid during the life of the policy if the policy matures and no claim has been paid.

  • Is disability insurance the same as critical illness insurance?

    No. Disability insurance, also known as “income replacement” insurance and provides a monthly income replacement benefit if you become disabled and can no longer perform the normal duties of your work. Generally, the benefit is limited to a percentage of your regular income and ceases once you earn an income or you no longer meet the definition of disability in the contract. Unlike critical illness benefits, long-term disability benefits may be affected by other income you receive or by your full recovery from the illness. Critical illness insurance also provides the full policy benefit in a lump sum payment on diagnosis of a critical illness, whereas long-term disability policies may have a waiting period from the onset of disability.

  • Am I free to spend the proceeds of the critical illness cover the way I want to?

    Yes, once the money is paid out to you, you can spend it however way you wish. The primary purpose is for you to spend it to receive treatment that will further prolong your life and improve the quality of life. However, you can also spend it to pay for your household’s needs (seeing that your illness may prevent you from continuing with employment), have your house equipped with medical facilities or even spend it on your dream trip.

  • How and when will my claim be paid?

    The pay out will be made as a lump sum based on the amount insured. The cheque for this pay out is usually sent out to you within 30 days after your claim.

  • What’s the difference between critical illness insurance, terminal illness insurance and long-term care insurance?

    Critical illness insurance is similar to terminal illness insurance. However, the list of covered illnesses will be different. The illnesses for terminal illness insurance usually pertain to those where you are not reasonably expected to survive for more than a year after the date of diagnosis. Long term care insurance is exactly that – it will pay for the expenses involved in your long term care should you need it. This includes payment for a health care provider or caregiver who will help you with daily living activities that you may not be able to do due to a disability or a medical condition. Critical illness usually pays out a lump sum while long term care policies are paid computed on a monthly or daily basis.

  • How do I pay my premiums?

    Bank Standing Order: You can set up a standing order with your bank for regular premium payments.

  • Who can pay the premiums on my policy?

    The policy owner(s) can make premium payments. If the policy owner is unable to make a payment, we can accept premiums from an acceptable third-party payor.

  • How old do I have to be to apply for this policy?

    The policy owner must be aged between 18 to 65 years to apply for this policy.

  • What is the minimum premium amount that can be paid per month?

    USD 150, GBP 100 GBP or EUR 150

  • Do I have to pay my premiums every month?

    Premiums can be paid monthly, quarterly, half yearly or yearly.


Standard Chartered Bank does not offer insurance advice, nor does it underwrite or issue insurance policies. Insurance products are underwritten by third party insurance providers. An early termination of the policy usually involves surrender charges . In some instances the returns you may receive could be less that the premiums you have contributed . Standard Chartered Bank shall not be responsible for insurance provider’s actions or decisions, nor shall Standard Chartered Bank be liable regarding payment of claims or services under the policy/insurance contract or in any manner whatsoever regarding your application or the contract of insurance.

The contents of this webpage do not constitute a contract of insurance and reference should be made to the respective policies for the exact terms and conditions applicable to the insurance policy. This webpage is being distributed for general information only and it does not constitute an offer, recommendation, solicitation to enter into any transaction. If there is any discrepancy between the information contained in the above and the Terms of the policy, the Terms of the policy shall prevail.