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This is to inform that by clicking on the hyperlink, you will be leaving sc.com/ae and entering a website operated by other parties.

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/ae

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Segement List

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  • Registration

    Register for Digital Banking instantly with your card number, account number or temporary ID and SMS PIN

    Registration

    Steps on how to register for Online Banking or SC Mobile app

    Step 1: Visit Online Banking or SC Mobile app and click on “Login”.

    Step 2: Click “New to online banking?”.

    Step 3: Register with either your:

    •       SC Debit Card, Credit Card or Account Number
    •       Temporary ID and SMS PIN (expires within 4 working days of registration)

    Step 4: Verify your details and click ‘Next’.

    Step 5: Enter the One Time Password (OTP) sent to your registered mobile number.

    Step 6: Create Login user ID and password.

    Step 7: You are now registered for Online Banking.

    Step 8: To bank with your mobile, simply visit the App or Play Store and search for “SC Mobile Banking (UAE)”.

    If you wish to do this now, click here.

    Watch the video: https://www.sc.com/ae/digital-banking/instant-registration/

  • icon showing lock if your account is locked

    Forgot Username or Password

    Update your password on the go.

    Forgot Username or Password

    Steps on How to Reset your Username

    Step 1: Click on “Forgot Username or Password”.

    Step 2: Make sure you have your bank registered mobile number with you as you will receive a One Time Password (OTP) from us.

    Step 3: You will also need to ensure you have one of the following:

    •       Debit Card Expiry Date and PIN
    •       Credit Card Details
    •       Account Number and TIN


    Step 4:     Accept the Terms and Conditions.

    Step 5: Choose one of the available options to reset your username and password (use a debit card number for Primary accounts).

    Step 6: Enter card or account details and then click “Next”.

    Step 7: Key in the One Time Password (OTP) and then create your new log in details.

    Step 8: Confirm and have your new username updated.

     

     

    Steps on how to reset your password:

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on the top right-hand side menu (with your name on it).

    Step 3: Select “Change Password”.

    Step 4: Key in your Old and New Password and then click “Next”.

    Step 5: Confirm details and your new password is set up.

    If you wish to do this now, click here.

  • icon showing bank account statement

    E-statements/Alerts

    View your eStatements and mobile alerts anytime, anywhere.

    E-statements/Alerts

    Steps on how to update password, manage subscriptions, and select type of e-statements

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on the top right-hand side menu (with your name on it).

    Step 3: Select “E-statements”.

    Step 4: You can view the latest statements as well as previous statements.

    Step 5: To update your e-Statement Password click on “Settings”.

    Step 6: To manage Subscriptions, select “Subscriptions”.

    Step 7: Select how you want to view your statements

    •       View Online
    •       Email eStatements

    If you wish to do this now, click here.

  • bell icon showing bank account alerts

    Alert Settings

    Change your alert settings while on the go.

    Alert Settings

    Steps on how to change your alert settings

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on the top right-hand side menu (with your name on it).

    Step 3: Select “Change Alert Settings”.

    Step 4: Choose your preferred notification and click “Next”.

    Step 5: Confirm your details and your alert settings have been updated.

    If you wish to do this now, click here.

  • icon showing abacus and how to view account details

    Accounts

    View account details, balances and transaction history.

    Accounts

    Steps on how to view account details

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: View all accounts listed in the homepage.

    Step 3: If you wish to see the details of your account, select one of your accounts.

    Step 4: You can view your account details, view account history, download or print the transactions and filter them for a particular time frame.

    If you wish to do this now, click here.

  • icon showing credit card being held in a hand

    Credit Cards

    Explore a range of credit cards, view your details and rewards on the go.

    Credit Cards

    Steps on how to view card details

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: View all credit cards listed on the homepage.

    Step 3: Select the card you wish to see the details of.

    Step 4: You can view your card details, view card history, download or print the transactions and filter them for a particular time frame.

    If you wish to do this now, click here.

  • icon showing upward trend in investments

    Investments

    Use our Customer Investment Profile tool to analyse your risk appetite and make more decisions.

    Investments

    Steps on how to manage your investments

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on Investment Details from the main menu.

    Step 3: You will be able to view investments you currently have and investments you may be interested in.

    Step 4: Book an appointment with an investment advisor through the “investment advisor”.(hyperlink  https://forms.online.standardchartered.com/public_website/uae/contactme/investments/index.html)

    Step 5: You can also view your investment profile and market views on the go.

    If you wish to do this now, click here.

  • icon showing home mortgage loans

    Loans

    View loan details.

    Loans

    Steps on how to view loan details

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Select “Loan Details” from the main menu.

    Step 3: You can now view all your loan details as well as loans that you may be interested in:

    •       Home Suite
    •       Auto Loans
    •       Personal Loans

    If you wish to do this now, click here.

  • icon showing mailbox signifying the benefits of digital banking

    Personal Mailbox

    Receive messages in a safe and secured inbox.

    Personal Mailbox

    Steps on how to manage your mailbox

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on the top right-hand side menu (with your name on it).

    Step 3: Select Mailbox.

    Step 4: You can compose a message or view received mail.

    If you wish to do this now, click here.

Pay

  • paper clip showing AED written on it

    Pay Bills

    View outstanding bill amounts and make instant payments.

    Pay Bills

    Steps on how to view outstanding bill amounts and make instant payments

    Step 1: Log into your Online/Mobile account and select “Pay Bills” under “Menu”.

    Step 2: Select your Biller Type and Biller Name.

    Biller Type Biller Name
    Electricity & Water AADC, ADDC, DEWA, SEWA
    Etisalat Al Shamil Broadband Internet, Dialup Internet, Fixed Landline, GSM Postpaid Online, Wasel Prepaid Online, eLife, eVision
    du Al Shamil Broadband Internet, Dialup Internet, Fixed Landline, GSM Postpaid Online, Wasel Prepaid Online, eLife, eVision
    RTA Salik

    Step 3: Click on “Pay Bill”.

    Step 4: Select the debit account and payment amount.

    Step 5: Accept the terms and conditions and click “Confirm”.

    Step 6: You also have the option to add a Biller, Manage your Direct Debits, and Payment History.

    If you wish to do this now, click here.

  • icon showing bills depicting sc mobile banking

    Add Biller

    Register your biller to save time and enjoy the convenience.

    Add Biller

    Steps on how to register and save your biller

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Select “Add biller” under “Menu”.

    Step 3: You can make payments to RTA SALIK, Etisalat, du, DEWA,SEWA,ADDC & AADC.

    Step 4: Select your biller type (one of the above billers) and the biller name you are adding. Click “Next”.

    Step 5: Key in your consumer/utility number and click “Next”.

    Step 6: Agree to Terms & Conditions and click “Submit”.

    Step 7: Enter the OTP (sent to your registered mobile number) and click “Next”.

    Step 8: Your request to add your biller is successful and will be processed within 2 working days.

    *If you are adding Salik as a biller, please note that your Salik Pin is being requested to validate your registration and will not be stored. You will need to enter your Salik Pin whenever your make a payment.

    If you wish to do this now, click here.

  • icon showing hand holding credit card signifying credit card payments can be done through sc digital banking

    Credit Card Payments

    All your credit card needs are now taken care of at a click of a mouse.

    Credit Card Payments

    Steps on how to make credit card payments

    Step 1: Visit Online Banking or SC Mobile app and log in to your account.

    Step 2: Click on Menu and select “Pay Standard Chartered Credit Card”.

    Step 3: Enter Payment details (Pay From and Pay To).

    Step 4: Select the Payment Type

    •       One Time Payment
    •       Recurring Payment (Standing Orders)


    Step 5:     Select or Enter the amount to pay and Payment Date.

    Step 6: Review the details of the payment and click “Confirm”.

    Step 7: Payment to your credit card is now complete.

    If you wish to do this now, click here.

  • icon showing hand holding credit card signifying credit card payments can be done through sc digital banking

    Alert Settings

    All your credit card needs are now taken care of at a click of a mouse.