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Trade Documents

Please note the following in relation to SCB’s trade documentation:
  1. Please download the following forms for application of the relevant trade products (Refer to table below).
  2. All application forms are to be read in conjunction with the following documents:
    1. The “Trade Service Supplement” (TSS).
  3. You may contact your designated Client Service Group/ Relationship Manager / Transaction Banking Sales should you wish to obtain a copy of the Master Credit Terms (MCT) or the Standard Terms (ST).
Trade Service Levels

Where you request for a trade service (and provide to us all documentation and information required for such trade service) by the cut off time, and unless you have been otherwise informed, we expect to execute the trade service within the service level as indicated below [1].

Cut off
Service Level
Main Import / Export products e.g., Import LC, Export Bills, Pre-vetted BG 11am Singapore time Aim for same calendar day processing
Service Contact and Hours for Trade Client Service Team
Contact us
(+65) 6876 0888
(Monday to Friday, 9am to 6pm)
Email address: straight2bank.sg@sc.com
[1] The service levels are offered as a guideline on our operational turnaround time, and do not constitute a binding obligation on us to execute a trade service within the specified service level. Your request for, and our provision of, a trade service remain subject to the terms and conditions governing such trade service that have been agreed, and/or shall be agreed, between us.
The Trade Service Counter is located at the following location :
Standard Chartered Bank (Singapore) Limited [BRD]
Trade Services
6 Battery Road 4th Floor
Singapore 049909 
(Operating hours – 9.30am to 6.00pm, Mon to Fri)