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  1. Help Centre
  2. Loyalty and Rewards

Get help regarding our loyalty programmes

Frequently Asked Questions

The Good Life® is Standard Chartered’s lifestyle privileges programme that offers a range of benefits from dining, travelling to shopping for our credit and debit cardholders.

You can find the list of participating merchants and offers here.

To enjoy the offers, simply use our credit or debit card at the participating merchants. For more details and the full Terms and Conditions, please refer to the individual offer listing.

For more details regarding exclusions, do refer to the individual offer listing here.

It is an all-rounded rewards programme covering credit card spend, investments, deposits, mortgage etc. Customers are eligible for the 360° Rewards Programme as long as they hold a valid credit card with us. Please note that cashback cards are not considered for the 360° Rewards Programme.

The following product categories can earn 360° Rewards Points:

• Current Account (Note: MortgageOne accounts are excluded. For Personal Banking, a current account that is linked to a Personal Credit account is also excluded.)
• Online Banking Transactions (I.e. Payment of other banks’ credit card bills or payment to billing organisations. For this purpose, the payment of bills via Online Banking through a credit card account is not considered as an Online Banking Transaction.)
• Fixed Deposits
• Investments (Note: Only selected investments; CPF purchased funds excluded. Contact us for more details)
• Mortgages (Commercial mortgages excluded. Mortgage loans that are approved but not disbursed are not counted.)

For full details on the eligibility criteria to earn 360° Rewards Points for these product categories, please refer to our Credit Card Terms here.

Simply follow the steps below:
Step 1: Click here
Step 2: If this is your first time, please register with your card details. Click here to register.
Step 3: Log in and search for your favourite rewards item(s) by product name, points range or brands.
Step 4: Select the desired rewards item(s), indicate quantity and add to cart.
Step 5: Confirm your order at checkout.
Rewards voucher(s) will be issued to your mailing address (as per system records) for the redeemed item(s) except for Air Miles and Cash Credits. Please note that the voucher(s) issued is non-refundable and non-exchangeable for cash or kind, Rewards Points, any other voucher or merchandise.