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eAdvices Notice

As part of our continuous efforts to reduce paper usage and go green, we are pleased to introduce eAdvices, a new bundled service with  eStatements.

From July/August 2017, eAdvices will be available for selected paper notices and clients who are already subscribed to eStatements will automatically receive eAdvices in place of paper notices.

Benefits of switching to eAdvices

  • Access your eAdvices via email or Online Banking at your convenience anytime, anywhere
  • View up to last 6 months of your eAdvices online
  • You will receive an email notification when your eAdvice is ready and/or available for viewing on Online Banking
  • Your eAdvice sent to your email is password protected to provide security (only applicable to customers enrolled for this mode of delivery)

Automated enrolment, for your convenience

We appreciate your support in going green. If you have already subscribed for eStatements, you will be automatically enrolled for eAdvices and no action is required from you.

Schedule of eAdvices

The schedule below will be updated progressively as more advices are available electronically.

EFFECTIVE MONTH ENABLED EADVICES
August 2017 Investments – Corporate Action / Holdings Transfer*
November 2017 Credit Card Pre-cancellation Notice
January 2018 Account Post-dormancy
Account Pre-dormancy
Account Reactivation
Account Unclaimed
CASA Account Opening
Direct Debit Authorisation Cancellation
Loan Repayment Notice
Time Deposits Account Opening
Time Deposits Auto Renewal (Principal and Interest)
Time Deposits Maturity (Principal and Interest Credit to Account)
Time Deposits Upliftment
February 2018 Mortgage Rate Change Notice
March 2018 Online Banking Registration Advice
May 2018 Change of Address
Change of Address & Contact Details
Change of Contact Details
Change of Mailing Address
Change of Mailing Address & Contact Details
Inward Local Payment Customer Advice
Inward Payment Customer Advice
Outward Local Payment Customer Advice
Outward Telegraphic Transfer Customer Confirmation

*Investments – Corporate Action / Holdings Transfer includes

  • Transfer In (from External Institutions) confirmation notice
  • Transfer out (from External Institutions) confirmation notice
  • Transfer In (from other Standard Chartered Investment Fund Account) confirmation notice
  • Transfer out (from other Standard Chartered Investment Fund Account) confirmation notice
  • Split of Units confirmation notice
  • Consolidation confirmation notice
  • Merge of Fund confirmation notice
  • Reinvestment of Dividend confirmation notice
  • Summary of Cash Dividend confirmation notice
  • Summary of Coupon confirmation notice
  • Summary of Interest confirmation notice

 

Update your email address

Your eAdvices will be sent to your latest email address registered with us. If you have recently changed your email address, simply login to Online Banking and follow the steps below or call our 24-hour Client Contact Centre at 1800 747 7000 to update your particulars.

Updating your email address via Online Banking
Step 1: Visit sc.com/sg
Step 2: Login to Online Banking
Step 3: Mouse over your name profile located on the top navigation menu
Step 4: Select “Change Phone Numbers & Email”
Step 5: Click on “Submit” after you have updated your details

Please refer to the FAQs for more details or call our 24-hour Client Contact Centre at 1800 747 7000 (Personal Banking) or 1800 846 8000 (Priority Banking) for further assistance.

FAQs