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Important Information

Changes to service requests at Branches and Contact Centre

Please be informed that with effect from 19 September 2020, the following service requests will no longer be available at our Branches and Contact Centre:

  • Credit Card Transaction Dispute
  • Statement Request
  • Changes to Daily Limit for Debit/ATM/Credit Card


However, you may continue to do so via our Standard Chartered Mobile App or Online Banking. To do so, you may visit Statement Requests , Credit Card Transaction Dispute and Change Daily Limit for Debit/ATM/Credit Card for a step-by-step guide.

We encourage you to check out the full suite of service requests available on our digital banking channels. You may also track your service request status and update your personal details anytime, anywhere at your convenience. To learn more, visit sc.com/sg/sr