Stay ahead of important alerts via email and push notifications
Dear Clients,
With the increase in SMS related phishing scams in recent years, we have been progressively moving away from SMS alerts to email and/or push notifications via the SC Mobile App for account transactions since early 2021.
Here are some of the services where alerts will be sent via email and/or push notifications:
• Bill Payments
• Own Account Fund Transfer
• Local Fund Transfer
• PayNow transactions
• Scan and Pay
• International Transfer
• Local or Overseas ATM cash withdrawal
• Credit and Debit card related transactions and reminder alerts
• Service requests
• SC Mobile feature-related services
• Cash Deposit
• Insurance and Investment related transactions
• Loan repayment
To ensure that you continue to receive notifications for activities and transactions made on your Standard Chartered accounts, please ensure that your email address and mobile number registered with the Bank are valid and updated. You may refer to a step-by-step guide on how to update your personal details with us here. To receive secure push notifications, enable ‘Notification Inbox Alerts’ on your SC Mobile app.
Please contact your Relationship Manager or call our Client Contact Centre at (+65) 6747 7000 if you have any queries.
Thank you for banking with Standard Chartered.
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