Corporate & Investment banking
Commercial banking booklet
General Banking Terms and Conditions and General Banking Terms and Conditions Lite
- The General Banking Terms and Conditions (“the booklet”) and General Banking Terms and Conditions Lite (“the booklet lite”) are a set of simplified and integrated terms and conditions which covers a broad range of core products and services available to clients in our Commercial Banking segment.
- Clients who complete and return an original signed copy of the relevant Letter of Acceptance agree that the booklet / booklet lite (as applicable) governs their relationship with the relevant Bank Entity when they apply for and / or are offered banking products and services covered under the booklet / booklet lite.
- Please download the relevant version of the booklet / booklet lite and Letter of Acceptance by accessing your country links below.
- The booklet / booklet lite may be amended and updated by the relevant Bank Entity from time to time.
- In light of the new declaration included in the revised AOS2B form, non-negotiating clients who have signed the revised AOS2B form and who wish to sign up to the booklet are no longer required to sign a Letter of Acceptance as this is now covered by the ‘authorised acceptance’ provided in the new declaration.
- The Letter of Acceptance will still be required for clients who have not signed the revised AOS2B form and who wish to move to the booklet.
Should you have any queries please contact your Relationship Manager.
Country | Bank entity | Booklet / Booklet Lite | Letter of Acceptance(s) | Ancillary Documents |
---|---|---|---|---|
Bangladesh | Standard Chartered Bank Bangladesh Branch | Download (updated as of 14 June 2023 | Download | Standard Mandate Form Change of Contact Details |
Botswana | Standard Chartered Bank Botswana Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
China | Standard Chartered Bank (China) Limited | English Download (updated as of 14 June 2023) Chinese Download (updated as of 14 June 2023) | English Download Chinese Download | Standard Mandate Form (LI, English) Standard Mandate Form (LI, Chinese) Standard Mandate Form (OS, English) Standard Mandate Form (OS, Chinese) Change of Contact Details (English) Change of Contact Details (Chinese) |
Ghana | Standard Chartered Bank Ghana Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Hong Kong | Standard Chartered Bank (Hong Kong) Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form (English) Standard Mandate Form (Local) Change of Contact Details (English) |
India | Standard Chartered Bank India Branch | Download (updated as of 14 June 2023) | Download Booklet LoA | Standard Mandate Form Change of Contact Details |
Indonesia | Standard Chartered Bank Indonesia Branch | English Download (updated as of 14 June 2023) Bahasa Indonesia Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Kenya | Standard Chartered Bank Kenya Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Malaysia | Standard Chartered Bank Malaysia Berhad | English Download (updated as of 14 June 2023) Bahasa Melayu Download (updated as of 14 June 2023) | English Download Bahasa Melayu Download | Standard Mandate Form (English) Standard Mandate Form (Bahasa Melayu) Change of Contact Details (English) Change of Contact Details (Bahasa Melayu) |
Nigeria | Standard Chartered Bank Nigeria Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Singapore | Standard Chartered Bank (Singapore) Limited | Download (updated as of 1 April 2024) | Download Booklet LoA | Standard Mandate Form Change of Contact Details |
Sri Lanka | Standard Chartered Bank Sri Lanka Branch | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Taiwan | Standard Chartered Bank (Taiwan) Limited | English Download (updated as of 14 June 2023) Chinese Download (updated as of 14 June 2023) | English Download Chinese Download | Financial Consumer Statement (Chinese) Standard Mandate Form (English) Standard Mandate Form (Chinese) Change of Contact Details (Chinese) |
Tanzania | Standard Chartered Bank Tanzania Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Thailand | Standard Chartered Bank (Thai) Public Company Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
UAE | Standard Chartered Bank UAE Branch | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Uganda | Standard Chartered Bank Uganda Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Vietnam | Standard Chartered Bank (Vietnam) Limited | English Download (updated as of 14 June 2023) Vietnamese Download (updated as of 14 June 2023) | English Download Vietnamese Download | Standard Mandate Form (English Offshore) Standard Mandate Form (English Onshore) Standard Mandate Form (Local Onshore) Change of Contact Details (English) Change of Contact Details (Vietnamese) |
Zambia | Standard Chartered Bank Zambia Plc | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |
Zimbabwe | Standard Chartered Bank Zimbabwe Limited | Download (updated as of 14 June 2023) | Download | Standard Mandate Form Change of Contact Details |