Stay on top of your account or card activity with our alerts.
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Features

Enjoy the convenience of having your account information at your fingertips with SMS Banking. Now you can do your day-to-day banking on your mobile from anywhere*, anytime.

Customers who are registered for SMS banking are also automatically registered for SMS Alerts, which are sent for the following transactions:

Banking Alerts
  • Local or overseas ATM cash withdrawal
  • Local or overseas point-of-sale transaction
  • Account balance
  • Salary credit
  • Bounced cheque
  • Modified fund transfer
Credit Card Alerts
  • Transactions on a primary or supplementary card
  • Card payment received
  • Credit limit nearing maximum
  • Credit limit increase / decrease
  • Card payment due
  • Past due date reminder / payment not credited

*SMS Banking is not available for company accounts.

*SMS Banking is only available within the UAE.

FAQs

    • What are Banking Alerts?

      Banking alerts are notifications about transactional activities on your bank or credit card account. These alerts will be delivered to you via SMS. You can customise your own alerts preferences via Online Banking at standardchartered.ae.

    • How can I subscribe to Banking Alerts?

      Log on to Online Banking at standardchartered.ae.

      Click on 'SMS Banking & Alerts' in the left hand menu, after which you will receive a confirmation via SMS.

    • What are the benefits of Banking Alerts?

      Banking alerts allow you to enjoy timely updates on account charges and identify fraudulent activities quickly.

    • What's the difference between Banking Alerts and SMS Banking?

      You will receive an SMS and/or Banking Alert when transactions have been performed on your bank or credit card account.

      SMS Banking is a service that allows you to enquire and receive information on your savings or current accounts and credit card information via short text messaging.

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Call our Phone Banking Team for further information.

600 5222 88

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Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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