We can help you on what you are looking for
We can help you on what you are looking for
- Who can apply for this service?
If you hold any (or a combination) of the following products from Standard Chartered, you can register for the service for free:
- Savings Account
- Current Account
- Deposit account
- Loan account
- Credit Card
The service is offered for individuals, companies, HUFs, partnership concerns, sole proprietorships.
- Why use Online Banking?
It's easy to apply for, easy to use. And best of all, it's FREE!!
- It's your own bank
You have instant access to real time information on your banking, credit card and loan accounts. This apart, you can access information on a full range of our products and services at the click of a mouse. Rest assured it is personalized to meet your requirements.
- It's safe & easy
Using your unique login ID and confidential Password, you can now bank with confidence, knowing that your transactions remain safe. With our simple and easy to use navigational toolbars, you will realize how easy it is to browse the site
- It's fast
It takes only a few seconds or even less to get updated account information or to complete a banking transaction - leaving you more time to do other things.
- It's convenient
You can perform secure online banking right from the comfort of your home or office through the internet.
- It's open 24 hours
With Online Banking, you can access your accounts day and night - no need to wait for your monthly account statements or limit your banking to branch timings. You can even access it on bank holidays in effect 365 days a year.
- Its worldwide access
Yes, the Standard Chartered products and services are available from overseas except from Cuba, North Korea, Iran, Sudan, and Syria.
- No special software is required
You don't need to purchase any special software. As long as you have a PC with the minimum configuration for Internet browsing / surfing, you are ready to start.
- Wide range of services are offered
Our wide range of online banking services will help you better manage your finances. Moreover, we will progressively add more services for your convenience, so remember to let us know what else you would like.
- Instant funds transfer accross India
With our online banking, you can transfer your funds any where in India instantly. Online Banking offers transfer between your own accounts, transfer between accounts held with Standard Chartered Bank across India, transfer to other bank beneficiaries using robust network of NEFT & RTGS. RTGS (Real Time Gross Settlement) service enables you to transfer INR 2,00,000/- or more to other RTGS enabled Banks instantly. To know maximum daily funds transfer limit, please login to online banking and check limits under My preferences > Funds Transfer Limit menu.
- How can I get access to Online Banking?
You can now register Instantly for Online Banking using your ATM or Debit Card or Credit Card. You will need to input your Debit/ Credit card details and validate through One Time Password ( OTP) which will be sent to your registered mobile number
To apply for Online Banking, simply fill the registration form and send it to us. Your unique Secure Online Banking ID & Password will be sent at your mailing address (recorded with the Bank) in a minimum of 3 working days from the date we receive the form.
The registration form is available at all our branches. Alternately, you can call at our Phone Banking numbers /Credit Card Help-line and a form will be sent to you. You can also download the form here and send it to:Standard Chartered Bank, PO Box # 8888, Chennai, India
On receiving your login ID & Password, log on to www.sc.com/in and use the services of Online Banking
- Do I have to pay for using this service / Are there extra charges for this service?
NO! There is no extra charge for using this service, this service is absolutely FREE!
Credit Card payments done online will reflect on your credit card account on the next working day.
- How secure is it?
We have adopted comprehensive security measures to safeguard your use of Online Banking.
Customer Authentication with Login ID and Password
You must enter the unique Login ID and Password to access Online Banking.
All information transmitted through the Internet, including your Login ID, Password, your account information and your transaction details, from the moment you log in to the time you log out, are protected by strong end-to-end 128 bit SSL encryption; i.e. from your PC browser to the Bank's system.
Logout
To prevent unauthorized access at your PC while it is unattended, we have implemented a time-out feature. Your login session of Online Banking will be terminated if the browser is left idle for a while.
Last Login Date and Time indicated
Your last login date and time are provided in your first screen for your verification. The system does not allow simultaneous or multiple log in. The Bank always considers security to be of utmost importance. We have adopted very high standards and tight control in managing our computer systems and networks.
Data Privacy
We shall endeavour to meet internationally recognized standards of personal data privacy protection. Click here to read the Data Privacy Policy
- What is encryption and why is it used?
Encryption is a method of scrambling information for transmission so as to prevent unauthorized parties from reading the information.
Encryption transforms data into an unreadable form, and decryption reverses that process.
Both encryption and decryption require the use of a special code, usually referred to as a key.
The encryption of data provides a strong degree of protection against tampering while data is moving through the Internet.
At Online Banking, all information transmitted between your browser and our Bank's systems are scrambled using strong encryption to protect the privacy and confidentiality of your account information.
- What are cookies and are they used in this service?
A cookie is information that a website puts on your hard disk so that it can remember something about you at a later time. This mechanism allows the server to store its own information about a user on the user's own computer. We use cookies for this service.
- What precautions am I expected to take?
Safeguard your Password:
- Never reveal your Password to anyone, including the staff of Standard Chartered Bank
- Do not use easy to guess numbers as your Password, such as 111111, 123456, your date of birth etc.
- Change your Password regularly (once in 15 days). Just click "Change Password" and follow the simple instructions.
- When you enter your ID and Password during login, please ensure that others cannot see your screen and also you are not being observed from behind.
- If you suspect that your password has been stolen or exposed to others, please call our help-line to terminate access immediately. To reapply for the services, simply call Phone Banking or visit any of our Standard Chartered Bank branches.
Always log out from Online Banking when you finish using the service or when you will be away from your PC. For security reasons, your login session of Online Banking will be terminated if your browser is left idle for a while.
Always remember to close the browser application after logout.
Avoid accessing Online Banking through PCs installed in public/open areas, e.g. cyber-cafes or libraries.
Clear browser cache:
- For Netscape, select Edit > Preference > Advanced. Choose "Cache" from the menu and then click "Clear Memory Cache" and "Clear Disk Cache" buttons.
- For Microsoft Internet Explorer 4, select View > Internet Options. Choose the "General" tab and click "Delete Files" on the "Temporary Internet Files" section
- For Microsoft Internet Explorer 5, select Tools > Internet Options. Choose the "General" tab and click "Delete Files" on the "Temporary Internet Files" section.
- What should I do if I suspect an unauthorized transaction in my account?
If you suspect there are unauthorized transactions in your account, please report it immediately to Phone Banking.
The only way anyone can access your Online Banking account is by entering your unique Login ID and Password. Please ensure that your Login ID & Password is secure and is not shared with anyone.
- Is it safe to use the service on public / shared PCs?
We strongly recommend that you do not conduct your Online Banking transactions on any such PCs. And if you do, please clear the browser cache after each session so that your account information is removed from such PCs.
- Can I use the Mailbox to send e-mails to my friend?
No. The mailbox is only for communication between you and Standard Chartered Bank. For security reasons, we do not accept any financial transaction instructions through the e-mail.
- Can I delete messages from the mailbox?
Yes. The messages you delete will be put into the Trash Box first. Our system will automatically clear the Trash Box on a regular basis.
- What is eStatements?
An eStatement is an electronic version of your statement. You can view and print your statement right from your computer. Avoid the wait for traditional mail and end clutter of paper.
- Is there a charge for eStatement subscription?
No. This service is free of charge.
- How do I subscribe for eStatements?
No. This service is free of charge.
- How do I subscribe for eStatements?
You can call our phone banking and request for e-statement subscription and discontinuation of physical statements.
You can also submit a written request at any of our branches.
- What if I change my email address?
In order to continue receiving the eStatement, you need to notify us of your email address change.
- When will eStatements be sent to my email ID?
eStatements will be sent to you on a monthly basis.
- Why would I want to receive an estatement?
There are several reasons.
eStatements arrive sooner than a paper statement. They cut down the amount of paperwork you have to manage because you can store copies on your PC. They reduce the amount of mail you'll receive. They will also save trees as more members sign up for eStatements.
- Do I need to install any application on my computer to view my eStatements?
eStatements delivered through email are compiled in PDF format. To view a PDF document you are required to install Adobe Acrobat Reader (which is a free application) on your computer.
If you don't have Acrobat Reader and would like to install it now, please visit http://www.adobe.com/.
- Can my estatement information be exported to other programs?
No, estatements cannot be saved as a text file and imported into Microsoft Word or any other text program. eStatements can only be saved as PDF files.
- Is there a security code required for accessing the estatements?
Yes, you eStatement is a password protected file. The password logic will be provided to you.
- Can I get it for both my bank account and credit card?
Yes, you can opt for estatement option for both. You will need to specify both in your request.
- What if I haven't received my eStatements or the details in my eStatement are incorrect?
Please notify us of any discrepancies immediately by calling our Call center at https://www.sc.com/in/ways-to-bank/inperson-phone.html