Standard Chartered Bank

New service offerings :

We are delighted to inform you that you can now use Immediate Payment Service (IMPS) facility for your transfers using online banking and Standard Chartered Mobile. A real-time facility to transfer of funds to other banks on a "real time" basis without any waiting period.

Following are the key features of IMPS facility:

  • IMPS facility is available on Online Banking as well on Standard Chartered Mobile.
  • You can transfer up to INR 2 Lakh per transaction using IMPS service.. To know maximum daily funds transfer limit, please login to online banking and check limits under My preferences > Funds Transfer Limit menu.
  • IMPS facility is subject to existing limits offered under Interbank Funds Transfer service of online banking.
  • IMPS facility is available 24x7x365 days even on Sundays and holidays

Important Notice

Dear customer,

In our endeavour to uphold the highest banking standards, we have volunteered to adhere to the regulations of Banking Codes and Standards Board of India (BCSBI). BCSBI is an autonomous body that monitors, develops and enforces minimum standards all banks must follow while dealing with customers.

Standard Chartered is committed to follow the BCSBI Code of Bank's Commitment to Customers, Micro and Small Enterprises. The key tenets of the code are:

  • To adhere to basic banking practices while improving operating standards
  • To increase transparency in all transactions
  • To provide full information to a customer before he buys a product/service
  • To foster better banker-customer relationships
  • To educate every customer of the basic service standards his bank must offer

To view the codes, please click here .

Warm Regards,
Standard Chartered Bank

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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