Simple, Safe, Secure

Standard Chartered Bank recognises customers need to carry out online purchases and be able to pay directly from their bank accounts in a simple, safe and secure manner.

As such, Standard Chartered Bank has tied up with a wide range of online merchants, namely Tech Process and CC Avenue, to enable you to conduct transactions from ticketing to bill payments, mobile recharges, e-commerce purchases, and banking and financial services websites through our Net Banking online payment gateway.

We currently offer coverage on around 85% of web space and will strive to enhance this going forward, adding further vendors and merchants to give customers an online purchase experience they enjoy.

To make an online purchase and pay directly from your account, customers visit their chosen web merchant, choose the product or the service they wish to purchase, and select "Standard Chartered Bank Net Banking" as their payment method.

You will then be prompted to enter your Net Banking User Name and Password on the screen and submit. Upon verification of credentials, your account will be debited and you will be sent a conformation message from the web merchant for payment. You will also receive an SMS alert from the bank confirming the debit, and the transaction will appear in your bank statement, allowing you to verify your debit details.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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