Card activation
Overseas card usage
  • Your ATM, debit and credit card(s) sent to you will be blocked for your added security. You will need to activate your card online or via SMS before use.

      Please note the following important information:
    • Your mobile phone number is required to enable and disable overseas ATM cash withdrawal.
    • A One-Time Password (OTP) will be sent to your mobile phone and this OTP is to be used for card activation. If you have an Online Banking token, please note that the OTP generated from the device is only for online banking transactions and is not applicable for card activation.
    • Please update your mobile phone number via Online Banking or call our 24-hour Phone Banking on 1800 747 7000.
    • Principal cardholders will need to activate for their supplementary cards (if any).
    ONLINE ACTIVATION
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    Click on the button below to activate your card online
    Card activation
    You may also activate your card via Breeze, our mobile banking app – available for free on the Apple App Store™ or the Android App on Google Play.

    App Store is a trademark of Apple Inc. registered in the US and other countries. Android is a trademark of Google Inc.

    SMS ACTIVATION
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    Credit card:
    SMS ACT<space>Name on Card<space>last four digits of your card number to 75722
    For example: ACT M H Tan 5432
    SMS to +65 9617 6495 if you are overseas or using an international phone number

    ATM/Debit card:
    SMS ACT<space>last four digits of your card number to 75722
    For example: ACT 5432
    SMS to +65 9617 6495 if you are overseas or using an international phone number

    Click here for our Frequently Asked Questions.
    For more details, click here to visit the ABS (The Association of Banks in Singapore) website.

  • For your security, all new, existing, replacement and renewal ATM, debit and credit cards will be disabled for overseas usage, unless:

    • you have previously enabled overseas ATM cash withdrawal on your card(s), then the overseas card usage function on that card(s) will remain automatically enabled (also applies to overseas usage on renewed/replacement cards with same card number)
    • you have been notified that your existing card(s) will remain automatically enabled for overseas usage

    Note: Overseas Usage deactivation on your credit card(s) will only disable overseas ATM cash withdrawals and overseas POS magnetic stripe transactions. POS EMV chip transactions on your credit card(s) are not affected.

      Please note the following important information:
    • For enabling or disabling overseas usage via SMS, please use the mobile phone number registered with the bank.
    • If you are enabling or disabling overseas usage via our website, a One-Time Password (OTP) will be sent to your mobile phone number registered with us and this OTP is required before you can proceed. Please note that the OTP generated from your Online Banking token is only for online banking transactions and is not applicable for this function.
    • You can update your mobile phone number via Online Banking or by calling our 24-hour Phone Banking team at 1800 747 7000.
    • Principal cardholders will need to enable or disable this function separately for each supplementary card (if any).
    ENABLE/DISABLE OVERSEAS CARD USAGE ONLINE
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    Click on the button below to activate your card online
    (This has to be done after your card is activated)
    Overseas card usage
    You may also enable or disable this function via Breeze, our mobile banking app – available for free on the Apple App Store™ or the Android App on Google Play.

    App Store is a trademark of Apple Inc. registered in the US and other countries. Android is a trademark of Google Inc.

    ENABLE/DISABLE OVERSEAS CARD USAGE VIA SMS
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    ATM/Debit card:
    SMS AOT<space>last four digits of your card number to 75722
    For example: AOT 5432
    SMS to +65 9617 6495 if you are overseas or using an international phone number

    Credit card:
    SMS AOT<space>Name on Card<space>last four digits of your card number to 75722
    For example: AOT M H Tan 5432

    To disable, send an SMS following the same steps as above and replace keyword with DOT.

      Please Note:
    • SMS to +65 9617 6495 if you are overseas or using an international phone number
    • You will be informed via SMS once the card(s) have been successfully enabled
    • Overseas usage enabled via SMS will be valid for 12 months from date of activation
    • Replace AOT with AOTP if you want to enable overseas usage perpetually
    • You can set an expiry date if you enable it via our website

    Click here for our Frequently Asked Questions.
    For more details, click here to visit the ABS (The Association of Banks in Singapore) website.

    The risk of unauthorised transactions being effected on your debit and credit cards is higher when you activate your cards for overseas use. This is because the data encoded on the cards' magnetic stripe may be easily read and replicated. Sign up for SMS alerts for your card transactions to safeguard against this risk. Report any unauthorised transactions immediately by calling our 24-hour Phone Banking team at 1800 747 7000.

     
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