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Check frequently asked questions related to precautions to be taken for Online Banking

  • FAQs
      • Safeguard your Password. Never reveal your Password to anyone, including the staff of Standard Chartered Bank. Standard Chartered Bank will never ask you for confidential information like OTP/PIN/Password through emails, SMS, phone calls or in-person. Beware of anyone asking you for such details.
      • Do not use easy-to-guess numbers as your Password, such as 111111, 123456, your date of birth, etc.
      • Change your Password regularly (once in 3 months). Just click “Change Password” and follow the simple instructions
      • When you enter your ID and Password during login, please ensure that others cannot see your screen and also you are not being observed from behind
      • If you suspect that your password has been stolen or exposed to others, please reach out to us
      • Always log out from Online Banking when you finish using the service or when you will be away from your PC. For security reasons, your login session of Online Banking will be terminated if your browser is left idle for a while
      • Always remember to close the browser application after logout
      • Avoid accessing Online Banking through PCs installed in public/open areas, e.g. cyber-cafes or libraries
      • Click here to register for Online Banking or SC Mobile.
  • Security

    Check frequently asked questions related to Online Banking security

  • FAQs
    • We strongly recommend that you do not conduct your Online Banking transactions on any public or shared PCs. And if you do, please clear the browser cache after each session so that your account information is removed from such PCs.

      • Click here to register for Online Banking or SC Mobile.
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