Stay on top of your account or card activity with our alerts.
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Log in to Online Banking now and choose to receive more than 15 different alerts, including the following:

Bank Account Activity

  • Your salary is credited to your account
  • Your account is overdrawn
  • A cheque is returned
  • A fund transfer is made between your accounts
  • An ATM cash withdrawal or point-of-sale transaction from your account is made, locally or overseas

Credit Card Activity

  • A card payment is due or overdue
  • Your monthly statement is ready
  • An ATM cash withdrawal or credit card point-of-sale transaction is made, locally or overseas
  • An internet or mobile transaction is made using your card
  • Your card has been activated, replaced or is due for renewal
  • Your contact details have been modified

FAQs

    • What are Banking Alerts?

      Banking alerts are notifications about transactional activities on your bank account. These alerts will be delivered to you either via SMS or email. You can customise your alert preferences via our Online Banking platform at https://www.sc.com/sg.

    • What are the benefits of Banking Alerts?

      Banking alerts allow you to enjoy timely updates on your account activities and act quickly in the event of fraudulent transactions.

    • How do I subscribe to the Banking Alerts service?

      Log on to our Online Banking platform at https://www.sc.com/sg Click on "Alerts and SMS Banking" from the left hand menu, after which you will receive a confirmation via SMS.

    • What is the difference between Banking Alerts and SMS Banking?

      You will receive SMS and/or banking alerts when transactions have been performed on your bank account.

      Meanwhile, SMS Banking is a service that allows you to enquire and receive information on your savings or current accounts and credit card information via text messaging.

    • Does registering for Banking Alerts mean that I am automatically enrolled for SMS Banking as well?

      Yes, you will be automatically subscribed to both Banking Alerts and SMS Banking. However you can opt out of either service via Online Banking if you prefer.

Learn more »

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1800 747 7000 /+65 6747 7000

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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