Online Banking Frequently Asked Questions (FAQs) Click here for SME FAQ
 
 
About the Service
Application For the Service
First Time Login (New Customers)
Login For Existing Customers
Self Service Online Banking Registration
Second Factor Authentication (2FA)
Enhanced Second Factor Authentication (2FA)
Additional Logon PIN (ALP) via SMS
Additional Logon PIN (ALP) via Security Token
Account Information and Services
Global Link Service New
Funds Transfer using Deposit Accounts
Funds Transfer using Credit Cards New
Bill Payments using Deposit Accounts
Bill Payments using Credit Cards New
Pay any card
International Funds Transfer
eCashier’s Order
• Credit Card Services
Loans Services
Personalization
eStatements
Rates Enquiry
Applications
Hardware and Software (System Requirements)
Troubleshooting
Security
Line spacer
  Credit Card Services  
 
   
1.

What are the card services available online?

  • Cards Balance enquiry
  • Cards Details
  • Cards Transaction History  
  • Cards Payment
  • Cards Applications
   
2.

How do I view my credit card statement?
You can view your current Standard Chartered Credit Card latest statements and previous 2 months card statements online. All you need to do is to click on ‘Transactional History’ under ‘Cards’ and key in the period of the transactions you want to view.

   
3.

How do I pay my credit card(s) online?
You can make payment to your Standard Chartered Credit Card bills via immediate, future transfer or scheduled payment mode.

To pay for your personal credit cards, simply click on ‘Card Payment’ under ‘Payments/ Transfers’ and select the card you wish to pay. You have the options to pay Outstanding, Minimum or Full amounts. You can change the payment to any amount after you have selected any of the 3 options.

   
4.

Can I pay a 3rd party SCB Credit Card?
Yes, you can pay a 3rd party SCB credit card. To pay for a 3rd party credit card, simply go to ‘3rd party Funds Transfer/ Bill Payments’ under ‘Payments/ Transfers’ and add a new bill payment payee. Click on ‘SCB cards’ from the list of merchants and fill in your payee’s credit card information. Once you successfully submitted your payee’s information, you can pay bills via immediate, future transfer or scheduled payment mode.

   
5.

How do I pay other bank’s credit cards?
You can pay other bank’s credit card bills using our eCashier’s Order facility.

   
6.

When will my credit card account be updated?
Your credit card account will be updated the next working day of the payment date.

   
7. Can I increase my credit card limit online?
You can download the application form online, however, you will need to mail the form back to the Bank.
   
 
Back to Top