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I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

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      sg-masthead-desktop-help.jpg
      1. Help Centre

      2. Digital Services

      Get help on Online Banking and Mobile Banking (SC Mobile App)

      Frequently Asked Questions

      Online Banking
      Click here and register using your ATM, debit or credit card credentials.

      SC Mobile App
      Download SC Mobile App via Google Playstore or Apple App Store. Click here for a guide on how to register. You will require your SC ATM/ Debit Card or Credit Card credentials.

      It is a virtual security token embedded in your SC Mobile app which enables you to authenticate your mobile/online banking logins and transactions through your mobile device.

      Step 1: Click here to log into Online Banking
      Step 2: Scroll to the bottom of the page, select “Register with Temporary ID and SMS Pin”
      Step 3: Read through the information provided on the page and accept the Terms & Conditions
      Step 3: Enter your Temporary ID and Password. Click “Next” to create your personal login

      For Apple iPhone, it will be iOS 14 and above and the device model should be Apple iPhone 6s Plus and above. For Android, the supported version OS is 9.0 and above.

      This is to ensure that you will have the most optimum mobile banking experience with us.

      You will not be able to access Online Banking as you need to register for SC Mobile Key on your phone.

      iPhone users:

      • Back up your device using iCloud or your computer.
      • Plug your device into power and connect to the internet with Wi-Fi
      • Go to Settings > General, then tap Software Update.
      • Choose the software update that you want to install.

      Android users:

      • Open your phone’s Settings app.
      • Near the bottom, tap System and then System update.
      • You’ll see your update status. Follow the steps on the screen.

      We constantly enhance our security measures to safeguard your online banking experience. This is to protect your device from security vulnerabilities such as malware and data breaches and resolves any bugs or software glitches.

      All users will need to update their device Operating System (OS) by 31 January 2023 to continue using the SC Mobile App. If your mobile device does not meet the minimum OS requirement, you will not be able to use the SC Mobile App.

      SC Mobile key is required to authenticate your login and to perform transactions and updates.

      Please proceed to un-install and re-install the SC Mobile app before registering for the SC Mobile Key again.

      You will not be able to access online banking as login authentication via SMS OTP will be replaced with SC Mobile Key.