About Gujarat International Financial Tech-City (GIFT City):

SCB IBU provides our Indian clients with strategic foreign currencies funding for their Import and Export flows at a lower cost.

i. Products
Buyer’s Credit 

• Buyer’s Credit refers to loan for payment of imports into India arranged by the Importer Clients from SCB.

 Credit Bill Negotiation (CBN) 

• Credit Bill Negotiation is where SCB IBU is appointed as the Negotiating Bank and discount the LC bill by paying to the beneficiary as per LC Terms or as per beneficiary request.

 Bank Guarantees/SBLC 

•  A Guarantee or a Standby Letter of Credit is an irrevocable, unconditional undertaking in writing, issued by SCB IBU on behalf of the Applicant Client and in favour of the Beneficiary, to pay on the presentation of a complying demand.

RA Finance (FI Trade loan) 

•  Reimbursement Financing is where SCB IBU is appointed as the Reimbursing Bank and finances the import transactions, by paying as per LC Terms, basis the reimbursement claim received from the nominated/ negotiating (Exporter’s) bank.

ii. Other key Trade Finance Products
• Risk Participation
• Bill Discounting Against Buyers Risk (BDBR)
• Supplier Finance
• Receivables Services
• Trade SRL
• Trade finance transactions in non-USD Currencies (G-10)

FCY Current Account

SCB IBU offers current account proposition in major freely convertible currencies (e.g. USD, GBP, EUR, AED, etc.).

Internet Banking Facility: These accounts can be accessed and operated effortlessly via S2B banking portal (i.e corporate internet banking portal). Manage your businesses more effectively by leveraging Standard Chartered’ s seamless transaction processing capabilities from these accounts.

Interest on current account: SCB IBU offers interest on the current account. To know more about interest rate, email on GIFT.IFSC@sc.com

Dedicated RM team to ensure seamless transaction journey.

Standard Chartered Bank-India offers seamless opening of a Special Non-Resident Rupee Account (SNRR) for INR payroll and other key administrative expenses incurred by GIFT IFSC entities.

Fixed Deposits

Optimise your surplus liquidity and maximise the returns on your funds by placing term deposits (in major freely convertible currencies – USD, GBP, EUR, etc.) with SCB IBU. Term deposits can be booked at differential rates in multiple currencies, tenors and amounts based on your liquidity strategy.

SCB IBU offers attractive interest rates on the fixed deposits. To know more about interest rate, click here

FX, Interest Rate and Credit Derivatives
Clients may avail a wide set of vanilla and structured derivatives across asset classes.
Deliverable Derivatives (Currency, Interest Rate, etc.) – We offer flow and non-flow hedging solutions in permissible deliverable currencies.
Non-deliverable Derivatives (Currency, Interest Rate, etc.) – We offer flow and non-flow customized hedging solution in EM currencies with net settlement in hard currency

Foreign Currency Structured Rate Loans
Clients may avail Loans in specified currencies, with embedded derivatives to either reduce costs or generate borrowing currency from a funding currency with a cheaper cost of funds.

India Market Access products
SCB IBU holds Foreign Portfolio Investor (FPI) license and can help clients access Indian Securities Market by entering into Total Return Swaps, Credit Default Swaps, or Credit Linked Investments/ Notes to provide synthetic exposure to various Indian securities.

Gold Over to Counter (OTC) Derivatives
Indian companies can hedge gold price risk exposure and can efficiently manage price risks through customised OTC derivative solutions offered by SCB IBU.

Customers who wish to provide feedback or send in their complaint may write to us as per the following Escalation Matrix or visit SCB IBU Office at the below mentioned address:

Standard Chartered Bank IFSC Banking Unit, Gift City 301 A,

Brigade International Financial Centre Building No: 14A,

Block 14, Zone 1, Gift City SEZ Gandhinagar- 382 050, Gujarat, India

Escalation Matrix
Level 1:
You may first reach out to the Complaint Redressal Officer (CRO) – Ms. Hetal Rathod at Hetal.Rathod@sc.com

Level 2:
If your concern is not resolved at Level 1, you may escalate it to the Complaint Redressal Appellate Officer (CRAO) – Mr. Anup Kazani at Anup.Kazani@sc.com

Level 3:
Should you remain unsatisfied, you may write to the IBU Head – Mr. Saiju Gandhi at Saiju.Gandhi@sc.com

Time frame: If the complaint has been received in writing, the IBU will endeavour to send an acknowledgement/response within two (2) working days. Once the matter is examined, the IBU endeavours to either send a final response to the Customer or an intimation seeking more time within twenty (20) working days of the receipt of the complaint. The communication of the IBU stance on any matter will be provided to Customers. Complaints that require some time for