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Please feel free to reach us through any of the following channels:

Call Us

Call our Phonebanking Centre.

Click here for a city wise list.

Email Us

Email us at customer.care@sc.com

Complaint form

Click here to register your complaint online

SMS

24 hour Service Assurance

SMS 'service' to 9980033333

Terms and Conditions Apply

Dispute Declaration Form

Click here for Credit Card Dispute E-mail id - card.services@sc.com or Fax Number - 080-66959595 Or To be submitted at the nearest branch

Click here for Debit Card Dispute E-mail id - card.services@sc.com

Or To be submitted at the nearest branch

Write to Us

Write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001 or at customer.care@sc.com

If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman. For more details on Banking Ombudsman Scheme request you to visit www.bankingombudsman.rbi.org.in

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