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ETB Offer for Priority Clients (Taj) – Terms and Conditions

Bank: Standard Chartered Bank, India.

Offer Period: 1st May – 31st October’2024.

Offer details and Fulfilment

Target Segment: Existing to Bank – Priority clients

Applicability: Opt in/ Sign in option to be given to the clients

Offer details: Taj Voucher of INR 7.5k (can be redeemed for spends towards rooms, food and beverages, spa and other services and applicable taxes without restrictions at Taj, SeleQtions and Vivanta hotels and Ama Trails & Stays in India) @ Month of balance 2 and 6 months from Opt-in.

  • Offer conditions:

    • Card and UPI Spends – Credit /Debit – Client must spend INR 50k within 2 months and 50k within months 3,4,5 & 6 respectively. Through either SCB Credit or Debit card or UPI. Cumulative spends should be INR 50K at the end of month of balance 2 and month of balance 6.
    • Repayment from SCB: In case of spends through Credit Cards, the repayment should be done through the SCB savings account only
    • Priority Qualified at every month: Client should satisfy the Funds Under Management* qualification criteria of the Priority Banking segment of INR 30 Lakh in each consecutive month to be eligible for this offer*Fund under management (FUM) includes any one or combination of the following product from the bank: Savings account, Term deposit, Investments made through the bank.Fulfilment of the voucher to happen in the 4th month, 8th month respectively of Opt-in.

      Period commencing from the time client opts in, subsequent month will be the 1st month


Terms and conditions of the vouchers shall be subject to terms and conditions of India Hotels Private Ltd.

  • The client receives the voucher on the registered email id having met the qualification criterias. The e-voucher is shared with the client 2 months from having met the criterias i.e. 4th and 8th month respectively). The voucher is valid for 12 months for utilisation. E-Vouchers are valid on all days of the week subject to conditions of the vouchers shall be subject to terms and conditions of India Hotels Private Ltd.
  • To avail the e-voucher, the Client must present the voucher ID at the Taj group of hotels.
  • This e-voucher cannot be used in conjunction with any other discount or promotional offer.
  • The e-voucher can be used until exhausted in tranches or single transactions.
  • No extension will be granted post the expiry date under any circumstances.
  • Customer will have access to all of the services for a period of 12 months from the date of receiving the same. E- gift vouchers will be subject to the t&c of the program construct.

Details of “Taj Experiences Voucher” by India Hotels Private Ltd.

  1. Taj Experience eGift vouchers (herein after referred to as “TAJ EXPERIENCE GIFT E-VOUCHER”) are issued by The Indian Hotels Company Limited, hereinafter referred to as Taj / The Company.
  2. To check balance and validity, please visit  https://clicktime.symantec.com/15uBhgiftiqBwg6QpiLdEfeyJ?h=wmb9mpB5SHNagFYpv4UaL19-E_-EdDj8C4x_m8u1nRI=&u=www.tajhotels.com/giftcards and input the e voucher Number in the ‘Check Balance’ section.
  3. TAJ EXPERIENCE GIFT E-VOUCHER balance may be redeemed for spends towards rooms, food and beverages, spa and other services and applicable taxes without restrictions at Taj, SeleQtions and Vivanta hotels and Ama Trails & Stays in India, except for retail spends at third-party outlets, business centre equipment hire, hired services from third party sources, expenses on banquets, conferences, and events, or expenses of a personal nature for which a pay-out is raised such as buying medicines, repairs of personal items, etc. and payment for any membership program.
  4. Multiple transactions can be performed on the TAJ EXPERIENCE GIFT E-VOUCHER until the value of the TAJ EXPERIENCE GIFT E-VOUCHER is exhausted.
  5. Should your purchase value exceed the balance on TAJ EXPERIENCE GIFT E-VOUCHER, the differential amount of such purchase may be loaded on the TAJ EXPERIENCE GIFT E-VOUCHER or paid at the point of sale in cash or through an accepted credit or debit card, at the time of making such purchase.
  6. A valid TAJ EXPERIENCE GIFT E-VOUCHER in its original form or e-mail must be presented at the time of availing a service.
  7. For prepaid room reservations at Taj Reservations Worldwide the voucher number must be quoted when making the reservation. Standard cancellation policies would apply. Please contact Taj Reservations Worldwide to process any eligible refunds from cancellations on your e-voucher.
  8. TAJ EXPERIENCE GIFT E-VOUCHER shall not be valid for use at any other service establishment or for withdrawal of cash.
  9. No refund, replacement or cash back would be considered against the TAJ EXPERIENCE GIFT E-VOUCHER. Once a TAJ EXPERIENCE GIFT E-VOUCHER is issued, the company will not entertain any request for cancellation. Any defaced, torn, altered, spoiled or cancelled voucher is deemed invalid and shall not be accepted.
  10. Persons purchasing TAJ EXPERIENCE GIFT E-VOUCHERs or similar products from an unauthorized seller or platform do so at their own risk and consequences; Taj shall not be responsible or liable in respect of any claims or loss/damage caused to any person in any manner whatsoever in relation to TAJ EXPERIENCE GIFT E-VOUCHER or similar products purchased from such unauthorized sellers or platforms. In case of query, please call Taj Reservations Worldwide at 1800-111-825 or +91-22-6601-1825 or e-mail reservations@tajhotels.com
  11. Redemption of the TAJ EXPERIENCE GIFT E-VOUCHER by its bearer shall be valid discharge of the company’s liabilities in respect of the TAJ EXPERIENCE GIFT E-VOUCHER.
  12. Any dispute needs to be referred to The Indian Hotels Company Limited and the decision of the company shall be final.
  13. Any further dispute related to the e-voucher all be subject to the exclusive jurisdiction of courts at Mumbai.
  14. The TAJ EXPERIENCE GIFT E-VOUCHER is subject to applicable laws. The company, purchaser and the voucher bearer shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
  15. The company reserves the right to amend these terms and conditions from time to time.
  16. Any change in these terms and conditions can be viewed on the Taj website.
  17. For any other queries, please call Taj Reservations Worldwide at 1800-111-825 or
  18. +91-22-6601-1825 or e-mail reservations@tajhotels.com

General Terms and Conditions

  1. This is an exclusive offer provided by Standard Chartered Bank. All the details regarding the offer are available on the Bank’s website (www.sc.com/in).
  2. The Bank reserves the right to modify/change all or any of the terms applicable to this
  3. The Bank also reserves the right to modify, withdraw or discontinue the offer without assigning any reasons whatsoever. Neither anything contained in these terms and conditions, nor shall running this offer be construed as an obligation on the Bank to continue the offer up to the termination/expiry date.
  4. Participation in this offer is entirely voluntary and it is agreed and understood by the participants that participation shall be deemed to have been made voluntarily.
  5. The offer is non-transferable.
  6. The offer shall not be available wherever it is prohibited under law and/or cannot be made for any reason whatsoever.
  7. Standard Chartered Bank shall not entertain any such disputes on the quality of products delivered by Taj
  8. even if, the customer approaches the Bank for resolution of the same
  9. The Bank shall not be obliged to make any public announcements for the results of the offer. The Qualified Clients shall be intimated by the Bank through Email only.
  10. In all matters relating to this offer, the decision of the Bank shall be final and binding.
  11. By participating in the offer, the participants agree to be bound by the terms and conditions contained herein.
  12. Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the client due to provision of the offer, shall be to the sole account of the client
  13. The Offer shall be subject to usual force majeure events and on occurrence of such event, the Offer may be withdrawn at the discretion of Standard Chartered Bank
  14. Nothing expressed or implied in the program shall in any way waive or amend any of the applicable terms and conditions.
  15. Pictures of products shown in the communication sent to the customer either through mailers or advertised, are for representative purpose only and may not bear a resemblance to the actual products sold by the relevant sellers. Standard Chartered Bank shall under no circumstances be responsible towards the same
  16. services offered under this program are subject to availability from Taj and in no circumstances Standard Chartered Bank shall be liable for non-availability of any of the products
  17. Under no circumstance will the offer/Instant Discount being offered under this program be settled in cash
  18. Customers are not bound in any way to participate in the program
  19. All liability with respect to the products purchased lies with TAJ  and Standard Chartered Bank shall be in no way responsible for the same
  20. All disputes under this Offer are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.