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How would you like to apply?

I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

      Electronics, Phone, Mobile Phone
       

      Experience the new standard of digital banking

      Smarter Interface. More powerful features. The all-new SC Mobile is your better app for spending, saving and growing money.

      • Electronics, Mobile Phone, Phone
      • Electronics, Mobile Phone, Phone
      • Mobile Phone, Phone, Electronics
      • Sg ng step new
      • Electronics, Phone, Mobile Phone

      Spend and save smarter with new budget features and insights

      Tip 1

      Search transactions by keyword

      Tip 2

      Monitor monthly spend by category

      Tip 3

      Manage your finances using smart and personalised insights

      Tip 4

      Set your budget based on past months’ spends by category

      Tip 5

      Get spend notifications without launching the app

      Features and Functions

      Mobile Phone, Phone, Electronics

      Experience the new standard of digital banking with SC Mobile

      Meet your better app with SC Mobile

      FAQs

      • We’re excited to share that this new app will give you an upgraded and refreshed digital banking experience that comes with a range of new features and improvements.

        Some highlights of the new SC Mobile App:

        1. Improved user interface: Our new app features a modern, intuitive, user-friendly interface, making navigation and access to key features easily accessible.
        2. Enhanced functionality: You can now see expected upcoming transactions in your transaction timeline, for improved visibility on your finances
        3. Better performance: We’ve made several performance improvements to make the new app faster and more responsive.
      • The new SC Mobile App experience will be progressively rolled out to more users in the coming weeks. When the App is available to you, you will be able to download it from the App Store/Google Play Store. We’re excited for you to try out the new experience and appreciate your patience and understanding.

      • You may wish to enable ‘Auto App Updates’ on your device, and your existing SC Mobile App will be automatically updated to the new App once it is available to you.

        To enable automatic updates:
        For iOS users, go to ‘Settings’ > ‘App Store’ > ‘Automatic Downloads’ and turn on ‘Updates’
        For Android users, go to Google Play Store > ‘Settings’ > ‘Auto-update Apps’ and select either ‘Over any network’ or ‘Over Wi-Fi only’.

      • No, the previous SC Mobile App will no longer be available once you have downloaded the new SC Mobile App.

      • Logging in to the new SC Mobile App is easy! Simply use your existing User ID and password to log in to the new app.

      • Yes, the new SC Mobile App will be available on both iOS and Android.

      • For Apple iPhone, you will need at least iOS14 and Apple iPhone 6S Plus. For Android, you will need at least OS version is 9.0 to download the new App.

      • Yes, you can download and use the SC Mobile App on the different devices that you own, however you will only be able to register SC Mobile Key on one primary device.

      • Tap on your initials on the top left corner of your transaction timeline to access the support and service options. Alternatively, if you are a Priority or Private Banking client, you may tap on the chat icon on the top right corner of the screen to contact your Relationship Manager (myRM) or chat with our Client Service Agent through the ‘Contact Us’ tab.

      • Our App currently only supports English. We may introduce other languages based on clients’ feedback if support for other language(s) is required.

      • You may use your existing User ID and password to log in to the new app. Your settings on SC Mobile Key, Push Notification preferences, and registered PayNow account are automatically carried over to the new SC Mobile App after the update. To enable your Face ID/ Touch ID on the new App, you will need to log in with your User ID and password for the first time before you can enable the feature. However, your account nicknames and Push Notification Inbox will be cleared on the new SC Mobile App.

      • To log out, go to your profile page by tapping on your initials on the top left corner of your transaction timeline > the ‘Log Out’ button can be found at the bottom of the menu.

      • Upon logging out of the App, you will see a notification asking if you would recommend the SC Mobile App to a friend. We appreciate your time to provide us feedback on areas of that we did well and areas of improvement so that we can continue to enhance your digital banking experience with us.

      • Go to your profile page by tapping on your initials on the top left corner of your transaction timeline > ‘About’ > ‘Find out the app version you are using’

      • You can view your account balances from the ‘Home’ screen. If you have more than one account, tap on the arrow on ‘All Accounts’ > preferred account balance that you wish to view. You may also tap on ‘Holdings’ to see the list of accounts you have and their respective account balances.

      • From the ‘Home” screen, simply swipe left to find your Credit Card account and view the outstanding balance. You may also tap on ‘Holdings’ at the bottom navigation bar to see the list of credit card accounts you have and their respective outstanding balances.

      • No, your account balance will not include your investment holdings. It will only include balances from your Current, Savings and Fixed Deposit accounts (where applicable). You may check on your investment holdings from the ‘Holdings’ menu.

      • Upon logging in, you will be able to scroll through and view your transaction details. If you have more than 1 account, simply swipe left to find the account you wish to view. You may also go to ‘Holdings’ menu from the bottom navigation bar and tap on the preferred account you wish to view to see the transaction details by scrolling down.

      • All posted and unposted transactions will appear in your ‘Card Activity’. However, some transactions may take time to be posted to your account. For example, when a merchant has approved the transaction but a final charge has not been submitted.

      • To search for a transaction, simply swipe up on your transaction timeline from ‘Home’, a search bar will appear.

      • Tap on your initials at the top left corner of your transaction timeline > ‘PayNow Registration’ under Banking Features. Alternatively, you may also access this feature by tapping on the ‘Pay & Transfer’ > ‘Manage’.  For more information, click here.

      • Go to ‘Scan & Pay’ from the ‘Home’ screen of your current or savings account page or go to ‘Pay & Transfer’ menu from the bottom navigation bar to access this function. For more information, click here.

      • We are working to include this feature in the next app update. Stay tuned!

      • Tap to your profile page by tapping on your initial from the top left corner of your transaction timeline and tap on ‘View & Edit Personal Details’. For more information, click here.

      • If you encounter this technical issue, please log out and log into SC Mobile App again. We apologise for any inconvenience caused.

      • Go to ‘Invest’ > ‘Investment Profile’

      • You may access various payment and transfer options (such as PayNow, Scan & Pay and SC Remit) from the ‘Pay & Transfer’. For more information, click here.

      • Go to the ‘Pay & Transfer’ > ‘Repeat Transfer’. The from and to account and amount will be auto populated based on your previous transfer and all you need to do is swipe to pay.

      • From the ‘Pay & Transfer’ menu > ‘Pay Credit Card’ > from your account and the other bank’s credit card account you wish to pay to.

      • Go to the ‘Pay & Transfer’ > you can ‘Add Payee’, edit or delete payee. Alternatively, you may go to ‘Manage’ tab to ‘Add & Manage Payees’.

      • Go to the ‘Pay & Transfer’ > ‘Billers’ and you can tap on the ‘i’ icon beside the billing organisation to manage it.

      • Go to ‘Pay & Transfer’ menu > ‘Scheduled’ and you will see a list of your GIRO arrangements here.

      • Tap on your initials from the top left corner of your transaction timeline > ‘Help & Services’ menu > ‘View All’ to see the list of service requests you can raise. For more information, click here.

      • Go to your profile page by tapping on your initial from the top left corner of your transaction timeline > ‘Card Management’ from the ‘Help & Services’ menu. For more information, click here.

      • Go to your profile page by tapping on your initials from the top left corner of your transaction timeline > ‘Credit Card Fee Waiver’ from the ‘Help & Services’ menu. For more information, click here.

      • Tap on your initials from the top left corner of your transaction timeline >‘View eStatements’ under ‘Statements & Documents’ menu. Alternatively, you may also go to ‘Holdings’ from the ‘Home’ screen > ‘View eStatements’. For more information, click here.

      • Go to your profile page by tapping on your initial on the top left corner of your transaction timeline to access the ‘Help & Services’ menu to activate your card. For more information, click here.

      • Go to your profile page by tapping on your initial on the top left corner of your transaction timeline to access the ‘Help & Services’ menu to report lost/stolen card. For more information, click here.

      • To apply for a new product, select ‘Discover’ > select the product to apply for.

      • Tap on your initial from the top left corner of your transaction timeline to access the profile page > manage your notification preferences under ‘Alerts and Notifications’ menu. Alternatively, you may also tap on the chat icon on the top right corner of your transaction timeline > ‘Manage Alerts’.

      • Go to ‘Holdings’ from the bottom navigation bar > ‘Details’.

      • Go to your profile page by tapping on your initials on the top left corner of your transaction timeline > ‘Manage SGFinDex (Consolidated Financial View)’.  For more information, click here.

      • From the ‘Home’ screen, select your Multi Currency Account > ‘Add Multi-ccy’ > select the currency you wish to add.

      • The secured mailbox will no longer be available on the new SC Mobile App. You will still be able to access your previous messages on Online Banking on your web browser.

      • The feature to link your account to Google Pay is temporarily unavailable in the new SC Mobile App. If you have already linked your account previously, you will be able to continue to transfer money via Google Pay. For more information, click here.

      • We are aware there is an issue affecting international transfers to certain countries, and are actively working to fix it soon.

      • Tap on your initials on the top left corner of your transaction timeline to access the support and service options. Scroll down and you will see a map with a search icon which allows you to find the nearest branch or ATMs.

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      Disclaimer

      You are now leaving the Standard Chartered Bank (Singapore) Limited (“SCBSL”) website to access a third party website (“Third Party Website”).

      SCBSL shall not be liable for the handling of any information you may provide on the Third Party Website, or for any loss incurred in connection with your access to or use of the Third Party Website. SCBSL makes no warranties, representations or undertakings about the Third Party Website.

       

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