How does it work?

Step 1


QR cash instruction on SC Mobile app at or before arriving at ATM

Step 2


Press any key on the ATM to start cardless cash withdrawal

Step 3


Scan QR code on ATM screen using QR cash function in SC Mobile app and cash will dispense

Set up instruction and withdraw now

Step 1

Tap ‘QR CASH’ and login mobile banking.

Step 2

Select account and input the withdrawal amount. Enable ‘Print customer advice’ , if necessary, then slide to confirm.

Step 3

Tap ‘WITHDRAW NOW’ and proceed to ATM screen. Select ‘WITHDRAW LATER’ if you have not yet arrived any Standard Chartered ATM.

Step 4

Press any key on the ATM for cardless withdrawal. Scan the QR code using QR cash function in SC Mobile app.

Step 5

Cash dispense upon successful withdrawal.

Withdraw later

Get your cash after QR Cash instruction is set up (within 60 minutes validity)

Step 1

Tap ‘QR CASH’ and login mobile banking.

Step 2

Instruction is retrieved and select ‘WITHDRAW NOW’.

Step 3

Press any key on the ATM for cardless withdrawal. Scan the QR code using QR cash function in SC Mobile app.

Step 4

Cash dispense upon successful withdrawal.

ATM Screen instruction

Step 1

Press any key on the PIN Pad to start cardless withdrawal.

Step 2

Tap ‘Get Started’ to begin.

Step 3

QR code will be displayed.
Have your SC Mobile app ready to scan the QR code.

Step 4

Upon transaction authorization, get your receipt (if applicable) and your cash.

Locate ATM

Tap on ‘LOCATE ATM’ on instruction screen or after an instruction is submitted.

Edit instruction

Step 1

Tap ‘QR CASH’ and login mobile banking.

Step 2

You can edit any of the instruction details by tapping on the field. To cancel an instruction, tap the trash bin on the right top corner.