Online Securities Service

Standard Chartered Bank Online Securities Service features
What can Standard Chartered Bank Online Securities Services do?

It provides the following key features:

  • Instant securities trading
  • Order Watching Services Good-till-Today
  • Comprehensive order types such as Morning At-Auction Limit Order, Enhanced Limit Order/ CAS At-Auction Limit Order, Market Order and Stop Loss Order
  • Instant order confirmation via email or SMS (pre-registration required)
  • Comprehensive stock portfolio overview
  • Instant available purchasing power
  • Detailed real time stock quote
  • Latest market information
  • Corporate Action
What kind of shares can I trade online?

Currently, you can trade all securities listed on The Stock Exchange of Hong Kong Limited (SEHK) and Shanghai A shares under Shanghai-Hong Kong Stock Connect through our Online Securities Services.

Can I trade stocks listed on the Growth Enterprise Market (GEM) online?

Yes, you can trade GEM stocks through our Online Securities Trading Platform. Yet for some customers who have opened the securities account in early years, in which the account opening documents did not cover relevant Risk Disclosure Statements regarding GEM, they need to sign up separate Risk Disclosure Statements before being able to trade GEM stocks (this restriction applies on both Online Securities Trading and Phone channel). Please contact our Securities Services Hotline at 2886 6266 or visit any one of our branches if you have any questions.

Benefits via Online Securities Services
What are the benefits of trading online?

Online trading allows you to get access to important trading information before you make an investment decision, e.g. your stock holdings, Available Purchasing Power and the latest stock price movement.

Are there any FREE real-time quotes?

Yes, a number of FREE real-time quotes are available for your use once signing up our Online Securities Services, depending on your banking relationship with us.

Please refer to the below table:

Monthly Free real-time quote:
Banking Relationship Package Free Real-Time Quotes per Calendar Month
Priority Banking 1,000
Premium programme 500
Easy Banking & Non-Relationship Package 200

Bonus FREE real-time quote:

Each successful trade will give you an additional 100 FREE real-time quotes in the month you trade. The more you trade, the more bonus FREE real-time quote you can earn. Please note that all your executed orders placed through the same channel (online or phone) on the same stock and same instruction side in one trading day are considered as one executed trade.

Any unused bonus free real-time quotes earned in a month will expire at the end of the following month.

The number of free real-time quotes you are entitled in the month will be reflected in the "Quotes left" balance at the bottom right corner of the OST screen on or before the 3rd business day of the month.

The following will be taken into account when deriving your monthly entitlement:

  • the monthly entitled free real-time quotes of your banking relationship package,
  • the bonus free real-time quotes you earned in the last month but not yet used (if any), and
  • the real-time quotes you used in last month (if any).

Our Online Securities Trading System assists you to monitor your entitled free quotes for the month. It will display the 1st alert message upon your remaining number of free real-time quotes falls to '10'; and will display the 2nd alert message upon all your free real-time quotes have been used up.

Customer's real-time quote usage in a month that exceeds customer's entitled free quotes for the month is subject to a charge according to our Service Charges schedule.

Can I get the latest market news from Online Securities Services?

Yes, the Bank has arranged a registered Information Vendor of HKEx Information Services Limited to provide professional and comprehensive market information. You can enquire the information under "Market Express" on the left navigation menu.

Getting Start
Do I need a specific computer for using Online Securities Services?

No, you can use any personal computer with proper security protection and internet access to use Online Securities Services. Yet do NOT conduct your Standard Chartered Online transactions using public or shared computer.

Minimum requirement for OS and browsers supported:

Computers Apple Android
OS Windows 7 Sp1
macOS(10.10)
iOS version 10.1.1 Android 4.4.2
Browser IE 11
Safari 7
Chrome 51
Firefox 24
Chrome 51
Safari 9.0
Chrome 51
Samsung Native
Browser version 1.5.28
How can I start trading via Online Securities Services?

A. If you already have a securities account with us and are our existing Online Banking customer:

1. Login to Online Banking

  • Online Banking at https://www.sc.com/hk/login
  • Choose the "Securities Services" icon on Left Menu
  • An One-time Password (OTP) will be sent to your mobile phone through SMS. Enter the OTP as shown in the picture.
  • If you have not entered the OTP within time limit, please click “Resend OTP”, a new OTP will be sent to your mobile phone. Enter the password and click “Confirm” immediately.
  • Read through the Terms and Conditions for Online Securities Services and click "Accept" (for 1st time login user) to acknowledge the acceptance of the Terms and Conditions for Online Securities Services
  • Online Securities Services Platform will be displayed and you can choose any functions on the left menu

2. Direct Login to Online Securities Services Platform via SCB Webpage

  • Visit SCB Webpage at https://www.sc.com/hk/
  • Choose the “ONLINE SECURITIES” icon at the top left menu
  • Online Securities Services Platform will be displayed and you can choose any functions on the left menu

3. Download Breeze Trade Mobile App

  • Download Breeze Trade mobile app at Apple Store
  • Open Breeze Trade mobile app. Read through the Terms of Use for the mobile app and click "Agree" (for 1st time login user) to acknowledge the acceptance of the Terms of Use for the mobile app
  • You can choose any functions on the bottom menu


4. Login to Breeze Trade Mobile Web

  • Login via the link at https://m.sc.com/hk
  • Choose the “Breeze Trade” icon at the top left menu
  • Breeze Trade mobile web will be displayed and you can choose any functions on the top left menu

B. If you already have a securities account with us with a valid Phone Banking TIN but have not registered Standard Chartered Online yet

  • Please click on the icon "New User Register Now" on the Online Banking logon page
  • Read through the Terms and Conditions for Tele-electronic Banking Services and click "Accept" to acknowledge the acceptance of the Terms and Conditions for Tele-electronic Banking Services
  • After you have get access to Online Banking, please follow the steps as above
  • For any enquiries on Online Banking registration, please call our Customer Service Hotline at (852) 2886 8868

C. If you already have a securities account with us with a valid Phone Banking TIN but have not registered Standard Chartered Online yet

  • Please visit any of our branches to open a securities account and/or apply for Phone Banking TIN or Phone Banking Card Number
  • You may also open a securities account through Online Banking (IAO)
    • Login to Online Banking at https://www.sc.com/hk/login
      (Note: IAO is not supported by Breeze)
    • Choose “Open An Account” icon on the left menu bar
    • Choose “Investment” icon, select product account type and click “Next” to start the application
After enrolling the Online Securities Services, can I still trade through other channel(s)?

You can still trade through other channels such as our Securities Services Hotline (2886 6000 for Priority Banking customers/ 2886 7000 for Premium programme customers/ 2886 8000 for Easy Banking and non-Relationship Package customers).

Can I set my 1st landing page as Trading page after clicking "Securities Services"?

Yes, you can set your 1st landing page at "Trading" or "Your Stock Portfolio" page under "My Preferences" on the left menu. Default landing page is "Your Stock Portfolio".

I see an error screen “This page can’t be displayed” when I visit stock quotes related pages, what can I do?

Our stock quotes pages require turning on TLS 1.0, 1.1 and 1.2 in your computer, therefore, your browser should be able to support TLS1.2. Please refer to the table below for the browser versions which support/ do not support TLS1.2. If your browser version does not support TLS1.2, please kindly upgrade your browser in order to enjoy the stock quotes service.

Browser Version that supports TLS1.2 by Default Version that supports TLS1.2 but disabled by default Versions that DO NOT Support TLS1.2 at all
Google Chrome V30 and above None V29 and below
Google Android OS Browser V5.0 and above V4.1 to 4.4 V4.04 and below
Firefox V27 and above V24 to 26 V23 and below
Internet Explorer / Edge V11 and above V8 to 10 V7 and below on all OS

V9 and below on Windows Vista, and Server 2008
Opera V17 and above V10 to 12.17 V9 and below

And V14 to 16
Safari V7 and above None V6 and below
Safari Mobile V5.6 and above None V4.5 and below
How can I enable TLS1.1 and/ or TLS1.2 on web browers for using stock quotes service?

To enable TLS 1.1 and/or TLS 1.2 protocols on web browsers, see the list below.

Microsoft Internet Explorer

  1. Open Internet Explorer
  2. From the menu bar, click Tools > Internet Options > Advanced tab
  3. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  4. Click OK
  5. Close your browser and restart Internet Explorer

Google Chrome

  1. Open Google Chrome
  2. Click Alt F and select Settings
  3. Scroll down and select Show advanced settings...
  4. Scroll down to the Network section and click on Change proxy settings...
  5. Select the Advanced tab
  6. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  7. Click OK
  8. Close your browser and restart Google Chrome

Mozilla Firefox

  1. Open Firefox
  2. In the address bar, type about:config and press Enter
  3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.max
  4. Set the integer value to 3 to force protocol of TLS 1.3
  5. Click OK
  6. Close your browser and restart Mozilla Firefox

Opera

  1. Open Opera
  2. Click Ctrl plus F12
  3. Scroll down to the Network section and click on Change proxy settings...
  4. Select the Advanced tab
  5. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
  6. Click OK
  7. Close your browser and restart Opera

Apple Safari

There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.

Trading
Can I place an order outside trading hours via Online Securities Services?

You can place an order at following times:

Order Type Services Hours
Market Order 9:30 a.m. - 12:00 p.m. and 1:00 p.m - 3:59 p.m. of every SEHK trading day
Morning At-Auction Limit Order 7:00 a.m. – 9:14 a.m. and 4:11 p.m. – 4:59 a.m. of every SEHK trading day
Other order types including but not limited to Enhanced Limit Order/ CAS At-Auction Limit, Stop Loss Order and GTD Limit Order 24 hours except 5:00 a.m. – 7:00 a.m.

When a valid order is received by our trading system after 4:10 p.m., the order will be stored in our system and processed on the next trading day. Customers are advised to check their order status and that the above order arrangement meets their trading need.

After entering my orders into the system, will they be sent to the Bank straight away?

There are 3 steps to enter an order

  • 1st page - Order Input Screen will prompt you enter all order details and you need to press "Submit" button to bring you to next page
  • 2nd page - Order Confirmation Screen will display all information you have just entered for your verification and you need to press "Confirm" button to continue
  • 3rd page - Order Acknowledgement Screen will show you all the details, including the estimated transaction cost and fees, of the order you have submitted. An Order Reference Number is generated and shown for your reference

An order is submitted successfully only when you see the order acknowledgement screen with the Order Reference Number.

How do I know the order is received by the Bank?

After you have entered and confirmed the order/instruction details, an Order Acknowledgement Screen with an Order Reference Number will be displayed. This represents the order is received successfully by the Bank but it does not guarantee that your order will be executed or executed in a timely manner in the market. The Bank will process your order on a best effort basis but it may NOT be executed due to fluctuation in stock price, insufficient market liquidity, system failure or any other events beyond the control of the Bank. It is a good practice and your responsibility to enquire the order status through the "Order Enquiry" page. Should you come across any difficulties in accessing or have any queries about the execution status of your orders, you can also call our Securities Services Hotline(2886 6000 for Priority Banking customers/ 2886 7000 for Premium programme customers/ 2886 8000 for Easy Banking and non-Relationship Package customers).

How do I know the order is executed or rejected?

You can enquire the status of your orders through "Order Enquiry" page or enquire the same via our Securities Services Trading Hotline. Below is the order status description:

Order Status Description
Acknowledged/Acknowledged (Action) This means your order is successfully received by the Bank and is open for execution, cancellation or amendment and/ or with action status.

For order submitted during trading hours, the order would have been sent to the Bank’s execution broker for execution.

For order submitted beyond trading hours, the order would be sent to the Bank’s execution broker as per the timeline agreed by the Bank and its execution broker.

Please note even an order has first been received by the Bank and its execution broker, the order may still be rejected upon it is sent to the Bank’s execution broker or the Exchange respectively after performing the applicable price validation checks. Clients are strongly advised to check the order status from time to time through Online Banking or refer to the Order Confirmation SMS/ Email sent by the Bank (applicable if the client has subscribed for Order Confirmation SMS/ Email services).
Partially Executed/Partially Filled(Action) Order has been partially executed
Fully Executed / Fully Filled (Action) Order has been fully executed or Order has been fully executed with action status
Rejected/ Rejected (Action) Order has been rejected or Order has been rejected with action status
Cancelled / Cancelled(Action) Order has been rejected or Order has been rejected with action status
Expired/Expired (Action) Order has expired upon pre-set validity or Order has expired with action status
Not Fully Filled Market order not fully filled and has expired.

Note: Action in the bracket of the order status indicates the action status raised by the customer to the order.

Action Status Description
Pending cancellation Order cancellation is received by the bank but not yet acknowledged by the market. Order cannot be further modified/cancelled in this case.
Modified Order modification is done
Pending Modification Order modification is received by the bank but not yet acknowledged by the market. Order cannot be further modified/cancelled in this case.
Cancel rejected Order cancellation has been rejected
Modify rejected Order modification has been rejected
Market Order Completed Market Order is partially filled and has expired.
Can I place a Morning At-Auction Limit Order, Enhanced Limit Order/ CAS At-Auction Limit Order where the order limit price is far away from market price?

Yes, you can specify your desired limit price for both the Morning At-Auction Limit Order and Enhanced Limit Order/ CAS At-Auction Limit Order. The order will be monitored by the Bank’s system and sent to the SEHK when the limit order price falls within the acceptable range specified by the Stock Exchange Trading Rules.

Yet please note for orders submitted after 9:00 a.m. on a trading day, the limit price cannot be more than 100 spreads in the passive side or 20 spreads in the aggressive side away from the prevailing nominal price. For orders submitted from 4:10 p.m. on a trading day until 9:00 a.m. on the next trading day, the above price checking will be conducted against the Previous Closing Price. Clients may check the order status through online banking or refer to the Order Confirmation SMS/ Email sent by the Bank (applicable if the client has subscribed for Order Confirmation SMS/ Email services).

The Bank reserves the absolute right to change the above mechanism without prior notice.

Can I sell the stock I buy today?

Yes, you can sell the stock before settlement date as long as the buy order of the day has been partially or fully executed.

Can I amend or cancel an order?

Yes, you can amend or cancel any outstanding (i.e. partially filled or open status) order via Online Securities Services under "Order Enquiry" page. Simply go to "Order Enquiry" page, press "Modify" or "Cancel" button for the order which you want to modify or cancel.

Please note that there are some restrictions on Order Modification and Cancellation:

  • For a partially-filled order, only the remaining portion which has not been filled can be modified or cancelled.
  • When customer modifies the order price for an open Enhanced Limit Order which is queued in the SEHK, the order queuing in the SEHK will be cancelled, and the order with the modified price, if within 24 spreads of the prevailing nominal price, will be sent to the SEHK, otherwise, it will be stored in our system for monitoring and be sent to the SEHK when the aforementioned price condition is met.
  • Also, the Limit Order Price of an outstanding Enhanced Limit Order being queued in the SEHK cannot be changed to a price level that is higher than the prevailing ask price (for buy order) or lower than the prevailing bid price (for sell order).
  • For an open order, the order quantity cannot be increased. In case customer wishes to increase the order quantity, customer should either place a new order with incremental quantity or cancel the original order first and then place a new order with the new order quantity.
  • During the Pre-opening Session, all orders cannot be modified or cancelled when Order Input Period for the session ends (at 9:15 a.m.).
  • During the Closing Auction Session, all orders cannot be modified or cancelled when Order Input Period for the session ends (at 4:06 p.m. on normal trading day /12:06 p.m. on half trading day).

Please note that this only represents the Order Change Request would be submitted to the Bank and this does not guarantee the order can be changed or cancelled successfully in the market. Customers are always advised to check the order status through "Order Enquiry" page.

Will the Bank handle my instruction on the same trading day after I amend/cancel the order?

Order amendments or cancellations made during trading hours will be handled on the same trading day upon receipt of instructions provided that the order has not been fully executed or cancelled.

Please note

Before an amendment request has been duly processed, we cannot entertain another amendment instruction on same order.
Once a cancellation instruction is placed, you cannot withdraw your cancellation instruction or make further amendments to same order.
During public holiday or system back-out period (11:00 p.m. to 8:30 a.m. of every SEHK trading day) For "Buy" order, no order amendment can be accepted but only order cancellation. If you would like to amend your outstanding buy order, you have to cancel it first and place a new order.

For "Sell" order, both amendment and cancellation can be accepted
What does Order Types mean?
Order Type Description
Enhanced Limit Order An Enhanced Limit Order allows you to set the maximum price you will pay when buying or the minimum price you will accept when selling. This can reduce the risk of paying more or receiving less for an order than what you expect.

An Enhanced Limit Order is tracked by the Bank's system and only sent to the SEHK for queuing when its limit price falls within 24 spreads of the prevailing nominal price. The Bank reserves the absolute right to change this mechanism without prior notice.

When submitted to the SEHK, it allows matching of up to 10 price queues (i.e. the best price queue and up to the 10th queue at 9 spreads away) at a time provided that the traded price is not worse than the input price. The sell order input price cannot be made at a price of 10 spreads (or more) below the current bid price whereas the buy order input price cannot be made at a price of 10 spreads (or more) above the current ask price.

Any outstanding Enhanced Limit Order in SEHK trading system will be treated as a limit order and put in the price queue of the input price.
Morning At-Auction Limit Order Morning At-Auction Limit Order is a limit order with a specified price for single price auction during Pre-opening Session.

Morning At-Auction Limit order for Pre-opening Session can be placed 24 hours except 9:15 a.m. to 4:10 p.m. of every trading day.

Customer should note that both the Indicative Equilibrium Price (IEP) or spread range of the prevailing IEP may affect whether the order can be captured by the SEHK or that the order can be executed.

Any outstanding Morning At-Auction Limit Orders for Pre-opening Session will be carried forward to the Continuous Trading Session and treated as limit orders provided that the specified price of that Morning At-Auction Limit Order does not deviate 9 times or more from the nominal price
CAS At-Auction Limit Order CAS At-Auction Limit Order is a limit order with a specified price for single price auction during Closing Auction Session.

CAS At-Auction Limit order for Closing Auction Session can be placed from 4:00 p.m. till the end of the Closing Auction Session of full trading day. It can be placed from 12:00 p.m. till the end of the Closing Auction Session of half trading day.

Customer should note that both the Indicative Equilibrium Price (IEP) or spread range of the prevailing IEP may affect whether the order can be captured by the SEHK or that the order can be executed.

All unexecuted CAS At-Auction Limit Order will be expired when the Closing Auction Session ends.
What is a Market Order (MO)?

A Market Order is an order without specifying the price that allows customers to buy or sell securities at the prevailing market price. It helps customers to avoid missing investment opportunity caused by setting a specific limit price. A Market Order that is entered into the trading system will be executed at the prevailing market price at time of execution.

However, customers should be aware that the final executed price may deviate considerably from the market price at the time of order placement due to market fluctuation and technical factors, especially at the beginning of morning and afternoon trading sessions due to the possible accumulation of orders submitted before market open.

Customers are also advised that a Market Order may only be partially-filled, and in some scenarios, cannot be filled for any order quantity. Customer should from time to time check the execution status of Market Order from the "Order Enquiry" page.

How is a Market Order being executed?

Upon customers' confirmation, the Bank will send out Special Limit Order to the Stock Exchange of Hong Kong Limited. The order will be matched with the nine best price queues at the market (prevailing best queue and up to the 9th queue at 8 spreads away at the time when the market order is being processed) with up to a maximum of 8 spreads above the prevailing best ask price for buy orders or below the prevailing best bid price for sell orders at the moment of order placement.

If all quantities are filled, the Market Order is fully executed. Otherwise, any unfilled quantity of the order from the first round of matching will be re-submitted into the market instantly for a maximum of 2 extra attempts of matchups. After all 3 attempts have been completed, any remaining unfilled order quantities will be automatically cancelled. In this case, the order status will still be described as "Fully Executed" referring that the Bank has already completed the whole processing of the Market Order at bank's level. Customers are advised to click on the Order Reference hyperlink of the order from time to time to fetch the detailed order execution status in "Order Status Details" page.

Example (for illustration only):

Customer X has placed a market order to sell 250,000 shares of Stock XYZ.

Assume that the prevailing best bid price of the stock is HK$16.00, and the price spread is HK$0.02.

Under the condition that the Bank will match the market order up to a maximum of 8 spreads from the prevailing best bid price, the Bank will only execute the order when the price is HK$15.84 or above.

Scenario 1 (Full execution of Market Order)

BID QTY Trade Executed (Sell)
$16.00 100,000 100,000 shares @ HK$16.00
$15.98 50,000 50,000 shares @ HK$15.98
$15.96 0 0 shares @ HK$15.96
$15.94 30,000 30,000 shares @ HK$15.94
$15.92 20,000 20,000 shares @ HK$15.92
$15.90 20,000 20,000 shares @ HK$15.90
$15.88 14,000 14,000 shares @ HK$15.88
$15.86 10,000 10,000 shares @ HK$15.86
$15.84 6,000 6,000 shares @ HK$15.84
$15.82 4,000 Total: 250,000 shares
$15.80 0  

Execution Result: The Market Order is fully executed by selling all 250,000 shares after matching with the nine best price queues in the prevailing market condition.

Scenario 2 (Partial execution after 3 submissions)

1st round of submission

BID QTY Trade Executed (Sell)
$16.00 40,000 40,000 shares @ HK$16.00
$15.98 35,000 35,000 shares @ HK$15.98
$15.96 10,000 10,000 shares @ HK$15.96
$15.94 10,000 10,000 shares @ HK$15.94
$15.92 0 0 shares @ HK$15.92
$15.90 9,000 9,000 shares @ HK$15.90
$15.88 6,000 6,000 shares @ HK$15.88
$15.86 4,000 4,000 shares @ HK$15.86
$15.84 1,000 1,000 shares @ HK$15.84
$15.82 1,000 Total: 115,000 shares
$15.80 0  

Execution Result: As there are only 115,000 share queuing in the market with prices at or within 8 spreads away from the best bid price upon order submission, the first round of submission can only fill up 115,000 shares. The order (with the remaining unfilled order quantity 135,000 shares) is resubmitted into the market for a second matchup.

2nd round of submission

BID QTY Trade Executed (Sell)
$15.98 50,000 50,000 shares @ HK$15.98
$15.96 20,000 20,000 shares @ HK$15.96
$15.94 0 0 shares @ HK$15.94
$15.92 15,000 15,000 shares @ HK$15.92
$15.90 10,000 10,000 shares @ HK$15.90
$15.88 2,000 2,000 shares @ HK$15.88
$15.86 2,000 2,000 shares @ HK$15.86
$15.84 0 0 shares @ HK$15.84
$15.82 4,000 Total: 99,000 shares
$15.80 0  
$15.78 0  

Execution Result(2): A further 99,000 shares are filled up.The 3rd round of order (with order quantity 36,000 shares) is resubmitted to the market for a final matchup.

3rd round of submission

BID QTY Trade Executed (Sell)
$15.90 20,000 20,000 shares @ HK$15.90
$15.88 2,000 2,000 shares @ HK$15.88
$15.86 1,000 1,000 shares @ HK$15.86
$15.84 1,000 1,000 shares @ HK$15.84
$15.82 0 Total: 24,000 shares
$15.80 500  
$15.78 0  
$15.76 500  
$15.74 0  
$15.72 0  
$15.70 0  

Execution Result(3): In the final round of submission, as there are only 24,000 shares queuing at market with bid price higher than the lowest limit ($15.84, 8 spreads below the prevailing bid price at time of order placement), the Market Order can only be further filled for 24,000 shares.

The unfilled portion of the order (i.e. 12,000 shares) will be automatically cancelled.

Scenario 3 (Bid price far away from prevailing bid price)

BID QTY Trade Executed (Sell)
$15.82 60,000  
$15.80 40,000  
$15.78 100,000  
$15.76 80,000  
$15.74 30,000  
$15.72 200,000  
$15.70 100,000  
$15.68 150,000  
$15.66 50,000 Total: 0 shares
$15.64 20,000  
$15.62 1,000  

Execution Result: Although at the time of order placement, the prevailing bid price is $16.00 with outstanding queues. However, due to market fluctuation and as when the order reaches SEHK, if the prevailing best bid price falls to $15.82, the Market Order will be rejected.

Customer needs to re-submit a new Market Order in this scenario.

What is Stop Loss Order?

Stop Loss Order is a sell instruction that allows you to preset the selling price range, i.e. Stop Loss Price and Lowest Selling Price. Once the current nominal price* of the securities hits or falls below your pre-set Stop Loss Price but still higher than the Lowest Selling Price, your sell order will be submitted to the market with the Lowest Selling Price set as the Limit Price of the sell order. Please note that the Lowest Selling Price must be set within 20 spreads away from the Stop Loss Price. Otherwise, the order may be rejected when it is triggered. However, a full / partial execution is not guaranteed as there may be outstanding orders from other investors in the order queue ahead of yours and order execution is also subject to certain factors including but not limited to market fluctuation and market liquidity.

The order may be fully executed, partially executed or even unexecuted. The executed price may also be Better, Equal To or Worse than your specified Stop Loss Price but would not be lower than your Lowest Selling Price. Please note that once the Stop Loss Order is triggered, regardless of the final execution result at the end of the trading day, the order will lapse and will not be carried forward to next trading day. For a Stop Loss Order, only cancellation request would be accepted. If you wish to modify an outstanding Stop Loss Order, you have to cancel it first and submit a new order. Also, Stop Loss Order is not applicable for Pre-opening Session.

* When an instrument has been traded up to that time of the day, the Nominal Price will generally be the current bid price, current ask price or the last recorded price. However, Nominal Price can be the previous closing price in case the instrument has not been traded up to that time during the day and there is no bid and ask price, and this may not necessarily be an executable price.

An illustrative example is shown below:

Stop Loss Order
What is Stop Loss Price?

Stop Loss Price is the selling price pre-set in Stop Loss Order. If the nominal price of the securities hits or falls below this Stop Loss Price, the Bank's system will place the sell order to the market with the Lowest Selling Price set as the limit price.

What is Lowest selling price?

Once the Stop Loss Order is triggered, it will be executed only when the selling price is not lower than this pre-defined Lowest Selling Price. It helps to limit your losses amid volatile market conditions. Please note that the Lowest Selling Price must be set within 20 spreads away from the Stop Loss Price . Otherwise, the order may be rejected when it is triggered.

What do I need to know about Secondary Market Trading of iBond in the SEHK and its trade settlement?

Customers can trade IBOND in the SEHK conveniently via OST, Breeze Trade, or Securities Hotline. Customers need to beware that the accrued interest of the IBOND would be taken into account to derive the settlement amount of the trade. The accrued interest is normally paid from the IBOND buyer to the IBOND seller (existing IBOND holder) for holding the bond from the last interest payment date until the trade settlement date. The relevant accrued interest of the IBOND would be added to customer's transaction amount for trade settlement.

The accrued interest amount would be displayed in customer's contract note of the trade, which is derived as following:

= [(P x R) / 365] x D [rounded to 2 decimal points]

Where:

P = Nominal Amount of the IBOND

R = Indicative per annum interest rate

D = No. of calendar days for interest accrual calculation

Note:

  • The indicative per annum interest rate, R is determined and announced on the relevant interest determination dates.
    Transaction settlement date Applicable Indicative Interest Rate (R)
    Before the first interest payment date R will be the one announced by the Government in advance. This rate is determined based on the higher of the Fixed Rate or Floating Rate on the announcement date of the relevant IBOND.

    Please note that this is not the actual per annum interest rate for the first interest payment date.
    After the first interest payment date R will be that of the immediate preceding interest payment date.
    On the actual interest payment day No accrued interest is required to be applied to derive the settlement amount. For these trades, the IBOND seller is entitled to the interest payment distributed on interest payment day, and the IBOND buyer is not entitled to it.

  • D is the number of calendar days counted from the last interest payment date prior to the trade settlement date to the Trade Settlement Date (both days inclusive) minus 1 day.

    For example (04218.HK):

    Last interest payment date: 24 Jun 2014

    (i) Trade Date is 23 Jun 2014, Trade Settlement Date is 25 Jun 2014. D is counted from 24 Jun 2014 to 25 Jun 2014 – 1 day = 1 day
    (ii) Trade Date is 22 Jul 2014, Trade Settlement Date is 24 Jul 2014. D is counted from 24 Jun 2014 to 24 Jul 2014 – 1 day = 30 days

    In the case the Trade Settlement Date is before the first interest payment date, D is the number of calendar days counted from the iBond issue date to the trade settlement date (both days inclusive) minus 1 day.

    For example (04222.HK):

    Issue date: 11 Aug 2014

    First interest payment date: 11 Feb 2015

    (iii) Trade Date is 28 Aug 2014, Trade Settlement Date is 1 Sep 2014. D is counted from 11 Aug 2014 to 1 Sep 2014 – 1 day = 21 days

  • For further details, please visit HKSAR Bond Programme website via www.hkgb.gov.hk
When can I trade iBond?

You can place iBond orders according to the timetable below.

Time Order Acceptance
Before 9:00 am No
9:00-9:15 am Yes
9:15-9:20 am No
9:20-9:30 am No
9:30-12:00 noon Yes
12:00-1:00 pm No
1:00-4:00 pm Yes
What types of order are accepted for iBond?

All types of orders are accepted except Good-Till-Day Order.

Closing Auction Session
What is Closing Auction Session (“CAS”)?

CAS allows execution at the closing price. During a closing auction, if you are interested in trading at the closing price, you may input buy and sell orders. The orders in the market will then form a consensus closing price for each security and orders are executed at that price. CAS commences immediately after the completion of the normal trading hour.

What securities are eligible to CAS?

In Phase 1 (From 25th July 2016), all the Hang Seng Composite LargeCap & Composite MidCap Index constituent stocks, the H shares which have corresponding A shares listed on Mainland China securities exchanges, and all ETFs are eligible to CAS. In Phase 2 (tentatively 6 months after Phase 1 subject to a review), all equity securities and funds not covered in Phase 1 are eligible to CAS.

What is the time frame of CAS?
CAS (applicable to all CAS Securities) For Normal Trading Day For Half Trading Day*
Reference Price Fixing Period 16:00-16:01 12:00-12:01
Order Input Period 16:01-16:06 12:01-12:06
No-Cancellation Period 16:06-16:08 12:06-12:08
Random Closing Period 16:08-16:10 12:08-12:10
What types of orders are accepted during CAS? By what means?

You can select the order type of “Enhanced Limit Order/ CAS At-Auction Limit Order” or “GTD Limit Order” during CAS and the orders can be placed via online securities trading, Breeze Trade and securities hotline.

What is random closing during 4:08 – 4:10 p.m. / 12:08 – 12:10 p.m.*?

The market closes randomly within two minutes. After the period, there is order matching for all CAS securities.

What is reference price?

The reference price sets the allowable price limit of the CAS (+/- 5% from the reference price) applicable in Order Input Period. The reference price is determined by taking the median of the 5 snapshot nominal prices taken at 15-second intervals in the last minute of the Continuous Trading Session. It is fixed during the Reference Price Fixing Period (4:00 – 4:01 p.m. / 12:00 -12:01 p.m.*)

What is the price limit I can refer to for inputting orders during CAS? When can I place new order, amend or cancel order?
CAS Session Price Limit Allow to Input New Order? Allow to Amend/ Cancel Order?
Reference Price Fixing Period ± 5% from reference price Yes Yes
Order Input Period
No-Cancellation Period Within the lowest ask & highest bid at the end of Order Input Period as recorded at 16:06/ 12:06* No
Random Closing Period
What will it be if I place a new day order during random closing period but the market has been closed randomly?

The order will be acknowledged, but will not be executed.

What do I need to note when I place new order during Reference Price Period?

The orders input during Reference Price Fixing Period (4:00 – 4:01 p.m. / 12:00 – 12:01 p.m.*) will be stored at the Bank’s system according to input time sequence and will be sent to the HKEx when Order Input Period begins at 4:01 p.m. / 12:01 p.m.*.

If there is no trade matching during CAS, what is the closing price of the CAS securities?

In this case, the reference price will become the closing price of the day.

When can I input next day order?

You can place next day order after CAS, that is after 4:10 p.m. of the trading day.

Would the CAS apply to Stock Connect?

The CAS would apply to Stock Connect Southbound brokers and investors, and would include all current Stock Connect stocks for Southbound trading in Phase 1.

Will Stop Loss order be triggered during CAS?

Stop Loss order will not be triggered during CAS. Reference price and Indicative Equilibrium Price (IEP) will not trigger Stop Loss Order.

What information can I obtain as reference for the Closing Auction Session?

Information listed below can be obtained from our Online Securities Service Platform and Breeze Trade Mobile App.

Effective Date Channels CAS Information
25 July 2016 Online Securities Services Platform Stock Quote
Broker queue
Breeze Trade Mobile App Indicative Equilibrium Price
Expected at the end of 2016 Online Securities Services Platform Reference Price
Indicative Equilibrium Price
Indicative Equilibrium Volume
Lower and Upper Price Limit
Order Imbalance
Order Imbalance Side

* Applicable to Half Trading Day which is on the eves of Christmas, New Year and Lunar New Year.

Purchasing Power, hold fund and settlement
What does "Available Purchasing Power" mean?

t is the available fund for you to purchase the stock and it is derived from:

= available balance from settlement account + unsettled fund from sell - unsettled fund from buy - unsettled transaction fees

"Available Purchasing Power" can be enquired upon the "Trading" pages. Please note that for a Sell transaction completed TWO days before a non-trading day, the accrued but unsettled sales proceeds will NOT be counted in "Available Purchasing Power" during the non-trading day. It will only be counted as "Available Purchasing Power" on the subsequent trading day.

What is the amount of fund to be held after placing a "Buy" order?

Amount of fund to be held will be calculated according to the below formula:

  • For non-market orders = Limit price * number of shares + all transaction fees
  • For market orders = (Nominal price plus 8 spreads) * number of shares + all transaction fees
Will there be any adjustment of hold fund after the order is executed?

On the order execution date, hold fund will be adjusted at night according to the actual debit amount and the exact amount will be debited from settlement account on T+2 days.

Will hold fund apply if there are funds from “Sell” order?

If the "Sell" order is filled before placing the "Buy" order, hold fund may not be necessary if the sales proceeds can totally finance the "Buy" order. If the sales proceeds cannot fully cover the "Buy" order, the Bank will only hold the net amount.

If the "Sell" order is filled only after "Buy" order, hold fund will be adjusted upon the "Sell" order is filled.

Please also note that fund will be hold for any unsettled “Buy” order amount during weekends and holidays even though you have any unsettled “Sell” Order which can totally/partially finance the “Buy” Order.

When will the hold fund be released?

For buy order submitted before 4:10 p.m. on a trading day, hold fund will be released (i) immediately upon the buy order is successfully cancelled, or (ii) before 7:00 p.m. on that trading day after the buy order is expired.

For buy orders submitted after 4:10 p.m. of a trading day, fund held for the buy order will only be released after 8:30 a.m. on the next trading day if customer cancels the buy order after 7:00 p.m. on the day of order placement. Fund hold adjustment will also only take place after 8:30 a.m. on the next trading day if customer reduces the order quantity or order price after 7:00 p.m. on the day of order placement.

Alert Services
Will there be any instant notification after order is executed?

You may receive SMS and/or Email confirmation when your order is partially executed or fully executed. If you want to enjoy this complimentary instant order notification service, please call our Securities Services Hotline or visit any one of our branches for registration. Once you have registered this service, all orders placed via Online Securities Services or Securities Services Hotline will enjoy this instant notification service.

Will there be price alert services when a stock has reached my target price?

Yes, you can place your stock watch under "Price Alert" function on left menu. There will be email or SMS alert once the price reached the target. The Bank will charge the customer for each SMS alert sent. Customer should refer to the Service Charges Booklet for the charge.

Can I change my mobile number or email address via online?
  • For instant order notification, both mobile number and email address need to be pre-registered and cannot be changed via online. Please visit any one of our branches for mobile phone number and email address changes and these changes will be applied to the Bank's record for future communication.
  • For price alert service, you can change the mobile number and email address via online. This change will not alter your records maintained with the Bank.
Any charges for email or SMS notification?

All order notifications are free of charges. However, for price alert, it will be subject to charge accordingly. For details, please refer to the "Service Charges Booklet".

Corporate Action
Where can I find the Corporate Action function in Online Securities Trading?

It is under “Manage” tabpage. It supports clients to submit Corporate Action instructions online.

What are the Corporate Action events supported by Online Securities Trading platform?

The “Corporate Actions” function in Online Securities Trading platform supports voluntary corporate action event types, including Dividend Payment with Options (DVOP), Tender Offer, Open Offer and Rights Issues .

I would like to submit instructions for the Corporate Action that I am entitled, but why it is not shown in the "Corporate Actions" page?

The entitlement details will not be shown in the Corporate actions page when :

  • Client’s initial entitled quantity of rights has already been sold and settled; or
  • the quantity of rights subsequently purchased by client in the market on the current day;

If you cannot submit instructions using our online corporate action functions, please call our Securities Services Hotline at 2282 0898 to give the corresponding instructions.Only clients who are entitled to the corporate action events will see the details of the corporate actions under the Corporate Action tabpage.

What is the meaning of the status in Corporate Action tabpage?
Status Meaning
Pending Client can view Corporate Action details and input selections.
Submitted The instruction has been submitted to the bank .
Closed This event has passed the submission deadline and client is not allowed to input/change instruction.
Attention This means there is unmatched quantity or insufficient fund in relation to your instruction.

If the instructed quantity is less than the eligible quantity under Dividend Payment with Options, Open Offer, Tender Offer and Right issues, the Bank will not proceed on the remaining quantity you have. E.g. Client is entitled to 10,000 rights and the client entered 9,000 to exercise rights, the bank will not take any action for the 1,000 rights for the client .

If the instructed quantity is greater than eligible quantity under Dividend Payment with Options , Open Offer and Rights issues, the bank will consider the instructed quantity is equal to eligible quantity. E.g Client is entitled for 10,000 rights, and exercised 10,000 and sold 1000 rights later. The eligible quantity becomes 9,000. In this case, the bank will exercise 9,000 rights on behalf of the client.

If the instructed quantity is greater than eligible quantity under Tender Offer, the bank will not take any action for the submitted instruction in this case. E.g. Client is entitled for 10,000 shares, and entered 10,000 shares to receive cash and sold 1,000 shares later. The eligible quantity becomes 9,000. In this case, the bank will not take any action for all the eligible quantity.

If “Attention” due to unmatched quantity is shown on [what is return means?] next day of Last Reply Date/Time (due to trading/transfer out of the shares), client who wish to revise the instructed quantity should call our Hotlines at 2282 0898 before 5:30p.m.

If “Attention” due to insufficient fund is shown on the next day of Last Reply Date/Time, client is advised to inform Hotlines at 2282 0898 after transferred fund to his/her settlement account. Otherwise, the bank will not take any action for the submitted instruction.

Client can revise the instructed quantity online if required or call Hotlines at 2282 0898.
For a Dividend with Options event, I am not able to select to receive in other currency. Why?

It is because client has not designated a settlement account for the currency he/ she would like to choose to receive the dividend in. If you already have a deposit account in that currency, please call to the Securities Services Hotlines to designate it as the settlement account for the subject currency; or visit any of our branches to open an account in that currency and designate such as the settlement account. The designated settlement account can also be used for trade settlement purpose.

System is not able to show the dividend rate or re-investment price for Dividend with Option Corporate Action Event. Why?

This is because the FX rate or re-investment price for the dividend has not yet been announced and confirmed by the listed company. Client can still submit instruction to these options. The Bank will base on the announced and confirmed FX rate or re-investment price to determine the final dividend payment to the clients.

Will I receive any alert for Corporate Action?

Free Email and/or SMS notification will be sent to the client who is entitled to voluntary Corporate Action event types supported in Online Securities Trading platform according to the client’s preference.

The following notification will be sent during the cycle of an applicable Corporate Action Event:

  • Corporate Action Announcement

    This is applicable to Dividend Payment with Option, Tender Offer, Open Offer and Rights Issues. This informs clients the entitlement towards the applicable corporate action event, and invites clients to give their instructions before the Bank’s deadline. Please note for Rights Issue, if clients buy the share rights from the secondary market or transfer in share rights from other financial institute, no separate email/ SMS notification on entitlement will be sent out.

  • Corporate Action Deadline Reminder

    This is applicable to DVOP, Tender Offer, Open Offer and Rights Issues. This reminds the client the submitted Corporate Action quantity is not fewer than the entitled quantity or the client has not yet submitted an instruction. If client wishes to take the default option for the corporate action event, client can ignore this reminder.

  • Corporate Action Debit Reminder

    This is applicable to Open Offer and Rights issues only. This reminds client to maintain sufficient fund in order to settle the submitted instruction.

  • Corporate Action Debit Failure

    This is applicable to Open Offer and Rights issues only. This informs client the debit for the submitted instruction for Open Offer or Rights Issue is unsuccessful. Client is advised to deposit the required funding to his/her settlement account before 5:30 p.m. on the same day upon this notification is received and inform the bank by calling 2282 0898. The bank will not take any action to the submitted instruction if client fails to respond.
Can I modify my submitted instruction?

Submitted Instruction can be modified through both online and Securities Hotline on or before Last Reply Date/Time except which modification instruction for Dividend with Option must be submitted through Securities Hotline.

What do I need to do if I want to partially receive shares and partially receive cash for a dividend with option event?

If you would like to receive your dividend partially in cash and partially in shares, you need to enter the relevant eligible quantities under different payment options

For example: Client’s entitlement holding is 40,000 shares of ABC stock

If client wants to receive half of the eligible quantity in cash and half of the eligible quantity in scrip, then you need to input as below:

  • Payment option: 20,000 Shares in HKD xx, 20,000 Shares in Scrips

Please note that client is required to enter the entitled quantity of the stocks and not the quantity of scrip dividend desired to receive.

I have traded shares/rights in the market but the figure shown in the Entitled Quantity column of the 'Corporate Actions' page has not been updated?

The Entitled Quantity shows your initial entitlement as amended by any quantity traded by you subsequently in the market as of last trading day for rights issues and that has been settled for tender offer . For example, in a particular rights issue, you initially received 1,000 rights entitlement and today you buy 200 rights entitlement in the market. Your entitled quantity would still show 1000 today. The entitled quantity will only be updated in the next day after the trading day. Also, in a tender offer, you initially entitled for 1,000 quantity of shares and today you buy 200 quantity of shares from the market. Your entitled quantity would still show 1,000 today until the trade has been settled.

Why was my corporate action instruction not processed?

After submitting your instruction, please make sure you have maintained sufficient funds in your settlement account and entered instruction matches with entitled quantity by the Last Reply Date/time. Otherwise the bank shall have the discretion to stop processing any or all your instructions without prior notice.

Where can I find more information before submitting instructions for the respective corporate actions?

Client can refer to the corporate action advice that we sent to client for reference. In addition, you should always carefully read the announcements, circulars and other documents issued by the listed company relating to the corporate action before submitting your instructions. Please visit the Hong Kong Stock Exchange website http://www.hkexnews.hk/index.htm for copies of these documents.

Why Historical Corporate Action Events are not showing in the Online Securities Trading?

For Historical Corporate Action Events which passed the Last Reply Date/Time for 30 calendar days or more, they will be removed from Online Enquiry.

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Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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